Catch the highlights from ICX Summit

Catch the highlights from ICX Summit

If you didn't get a chance to attend the recent the Interactive Customer Experience (ICX) Summit held this past June in Dallas you can get a deep look at the exciting technology and insight shared during the three-day event.

Storytelling is key to boosting customer experience and profit

Storytelling is key to boosting customer experience and profit

The most common tendency with retailers is to simply give the facts about a product or service without really telling a story about them. Panelists at the ICX Summit addressed this topic and how to create profitable narratives.

Sponsored by: Mood Media

Retailers craft 'phygital' solutions

Retailers craft 'phygital' solutions

Retailers are starting to bridge the gap between physical and digital to create phygital solutions. Two panelists spoke about this development at this year's ICX Summit.

BrightLogic demos interactive floor

BrightLogic demos interactive floor

At this year's Customer Engagement Technology World, BrightLogic showed its Active Floor, which combines a splashy user experience with deep data analytics on how customers are interacting with it.

The Brain Exchange: Interactive guest experiences

The Brain Exchange: Interactive guest experiences

At this year's Retail Customer Experience Executive Summit, Tricia Murphy of NEC led a table discussion on interactive guest experiences. Here is her brief recap of the table's takeaways.

GlobalShop 2012: DSA|Phototech launches LCD Digital Bundle

GlobalShop 2012: DSA|Phototech launches LCD Digital Bundle

Tom Hernandez, the digital media marketing director for DSA|Phototech, chats about the company's new bundled digital signage solutions designed for easy install in retail environments.

GlobalShop: Battery-powered shelf video player

GlobalShop: Battery-powered shelf video player

A new video player from InfoShade uses batteries instead of plug-in power, making deployment easier and the player more versatile.

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