NRF says jobs bounce back after slowdown

The National Retail Federation issued the statements below from President and CEO Matthew Shay and Chief Economist Jack Kleinhenz in response to the April jobs report released today. NRF calculated that retail employment increased 28,000 in April from March and 241,000 year-over-year.

NRF to host second virtual career fair

The National Retail Federation today announced it will host its second Virtual Career Fair, designed to connect students and young professionals seeking entry-level careers and internships with leading retailers. Recruiters from companies including Macy's, Nordstrom, Walgreens and Neiman Marcus will...

UK consumers less tolerant to poor service than US counterparts

New research from NewVoiceMedia reveals that U.K. consumers are less tolerant to poor customer service than those in the U.S..

Lowe's to hire 25K seasonal employees

Lowe's announced today it plans to hire approximately 25,000 seasonal employees at its stores in the United States during spring, the busiest time of year in the home improvement industry. Seasonal jobs available are focused on customer support and will...

Webinar to explore hiring, employee theft

On Thursday, Feb. 20 at 2 p.m.

Retailers commit to 'Customer Bill of Rights'

On Monday, a number of large retailers met with the Rev. Al Sharpton, and agreed to publish and abide by a Customer Bill of Rights.

BBC report: Working at Amazon could cause 'physical and mental illness'

BBC reporter Adam Littler recently went undercover as a warehouse "picker" at online retailer Amazon. He brought with him a hidden camera, and set about documenting the often grueling job, which can involve walking upwards of 11 miles in a...

OSHA reminds retailers about crowd safety issues during holidays

In advance of the holiday season, the U.S. Department of Labor's Occupational Safety and Health Administration is encouraging retail employers to take precautions to prevent workplace injuries during major sales events, including Black Friday.This year marks the fifth year anniversary...

President Obama reportedly supports $10.10 minimum wage

Reports surfaced last week that President Obama supports an increase in the federal minimum wage to $10.10 an hour, from the current $7.25 an hour. This suggestion surpasses his previous call earlier this year to raise the minimum wage to...

Report: Available holiday retail jobs reach new heights

During September and October of 2013, retailers in the United States had more than 379,000 available sales jobs, according to WANTED Analytics, a source of real-time business intelligence for the talent marketplace. As the holiday season kicks off, this is...

Forecast calls for big jump in seasonal hiring

According to the sixth-annual survey commissioned by Snagajob, more holiday seasonal jobs should be available this year compared to last year. The survey included 1,000 hourly hiring managers, and was conducted by IPSOS Public Affairs for Snagajob. Results highlights include:...

Whole Foods launches training program for aspiring butchers

Whole Foods Market announced that it is launching an in-store Meat Apprenticeship Program for its team members interested in mastering the age-old profession of butchery. The intensive 18-month training program is designed to transform aspiring butchers into skilled meat cutters...

NRF issues statement on employee strikes

Responding to today's low-wage retail workers strike (or "planned labor action" according to some), impacting chains such as Walmart, Macy's, Sears and Dollar Tree, the National Retail Federation issued the following statement from SVP Bill Thorne: Today's effort by a...

NRF puts focus back on benefits of retail jobs

As wage discontent still looms over the retail and foodservice industries, brands from both sectors have begun fighting back with PR campaigns aimed at steering public perception back in their favor. An article on abcnews.com referred to the National Retail...

Report: Appliance customers seeking end-to-end experience

Appliance retailers need more than just a large selection of appliances or the best prices to satisfy their customers, according to the J.D. Power 2013 Appliance Retailer Satisfaction StudySM released today. The study, now in its sixth year, measures customer...

Microsoft attempts to boost sales with Best Buy mini-stores

Microsoft has announced that it will open 500 mini-stores within existing Best Buy locations in the U.S., selling Windows-based tablets, computers and other Microsoft-exclusive products, according to a Reuters report. The new store-within-a-store approach represents Microsoft's effort to revitalize sales...

National Retail Federation launches new website, jobs board

The National Retail Federation today announced the launch of its content-driven website, thisisretail.org, as well as Retail Jobs powered by NRF, a recruiting and search tool developed for retailers and job seekers. Highlights of This is Retail include: dynamic, original...

IBM's Jeopardy-winning computer Watson now working on customer engagement

Two years after conquering Jeopardy, IBM's Watson is setting its sights on customer engagement. IBM today unveiled its IBM Watson Engagement Advisor, a cognitive computing assistant that learns, adapts and understands a company's data, empowering customer service agents to provide...

HMV sacks employees, forgets to change the Twitter password

HMV's Twitter feed got a lot of attention today, but not for any reason that the company can be happy about: Angry employees that were being let go in a "mass execution" took to Twitter to live-tweet their dismissal. Those...

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