Keys to Keeping Today’s On-the-Go Workforce In the Loop: Part 4

Keys to Keeping Today’s On-the-Go Workforce In the Loop: Part 4

Just fill out the form to access ‘Part 4’ of our four-part communication guide, “Keys to Keeping Today’s On-the-Go Workforce In the Loop.” We’ll give you eight mobile must-have best practices.

Type: White Paper




Sche-DUEL: Automated vs Manual Scheduling

Sche-DUEL: Automated vs Manual Scheduling

Creating, changing and cost-controlling schedules can leave you feeling beat-up and worked-over. Discover which method — automated or manual — wins-out when we put the two in a head-to-head duel.

Type: Infographic




Stand Off at the Turnover Corral: The Latest Look at Turnover in the Wild, Wild Service Industry

Stand Off at the Turnover Corral: The Latest Look at Turnover in the Wild, Wild Service Industry

Stave off all scamps and scalawags from your service-industry business. Our infographic arms you with the trends, tips and technologies you need to duel-down turnover, including how to: Increase retention 325% Improve employee and managerial engagement Optimize operations with technology

Type: Infographic




Workforce Management Derailed

Workforce Management Derailed

Discover the ‘disconnect’ in using multiple solutions to hire, train, schedule and engage your hourly workforce

Type: Presentation




Anatomy of a Paper Schedule

Anatomy of a Paper Schedule

Are your labor-management practices 'inferior' to the competition's? Manual methods not making the 'cut' for your hourly workforce? Dissect inefficient paper processes, and discover the 'superior' scheduling solution

Type: Presentation




Increasing Guest Satisfaction with Productivity-Based Scheduling

Increasing Guest Satisfaction with Productivity-Based Scheduling

Having the right employees at the right time can be a critical component of success.

Type: White Paper




Infographic: The Latest Look at Hiring in the Service Industry

Infographic: The Latest Look at Hiring in the Service Industry

Hiring doesn’t have to be hard. But if you’re using tools and techniques that were new in Dick and Jane’s reign, (we’re looking at you, paper apps and file cabinets) it’s not easy. Connect the hiring dots to see how your sourcing, hiring and onboarding processes compare to service-industry companies like you.

Type: Infographic




Save Money by Hiring People: Let the Work Opportunity Tax Credit Work For You

Save Money by Hiring People: Let the Work Opportunity Tax Credit Work For You

Your company could be leaving thousands of dollars on the table by failing to take advantage of federal tax credits aimed at getting people in certain groups into the workforce.

Type: White Paper




Online Training ROI: Five Features That Positively Impact Your Bottom Line

Online Training ROI: Five Features That Positively Impact Your Bottom Line

“What’s worse than training your workers and losing them? Not training them and keeping them.” Zig Ziglar, author and corporate success speaker, knows it, research proves it and companies are beginning to capitalize on it.

Type: White Paper




Culture Connection: Building Brands, Creating Culture and Driving Revenue Through Outstanding Customer Service

Culture Connection: Building Brands, Creating Culture and Driving Revenue Through Outstanding Customer Service

The goal of any service-industry employer—restaurants, convenience stores (c-stores), hospitality businesses or retailers—is to provide unparalleled customer service. This may be brushed off as a given since, after all, it’s the name of the industry. But in truth, few in the space realize the importance of culture in achieving this goal.

Type: White Paper




I-9 Compliance: Top Five Best Practices to Help Avoid Fines, Penalties and Brand Damage

I-9 Compliance: Top Five Best Practices to Help Avoid Fines, Penalties and Brand Damage

Recent Immigration and Customs Enforcement (ICE) raids have raised serious employment concerns in the service industry. High turnover rates and large percentages of immigrant and hourly workers increase employers’ risk for noncompliance. What can businesses do to hire qualified employees and ensure legal compliance?

Type: White Paper




Infographic: How Does Your Training Stack Up Against the Competition?

Infographic: How Does Your Training Stack Up Against the Competition?

Would your employee training program make Dick and Jane say “Wow!” 50 years ago? It’s time for a new lesson in learning. Connect the training dots to see how your training and evaluation processes compare to service-industry companies like you.

Type: Infographic





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Retail employees are on the front lines of the battle; their abilities to take care of your customers often makes the difference between success and failure. Training those employees properly is one of the most important things a retailer ever does.

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