Amazon Prime Day boosts overall online sales, retail activity

Amazon Prime Day boosts overall online sales, retail activity

Even if competing retailers don’t hold special sales on Amazon's Prime Day, increased consumer activity is likely helping the bottom line for any and all online retailers.

Amazon increasing Prime fee as first quarter sales spike 43% to hit $51B

Amazon increasing Prime fee as first quarter sales spike 43% to hit $51B

Amazon sales soared in first quarter of 2018 and it's a trend the mega omnichannel player expects to continue. One helpful factor is a move to increase Amazon's annual Prime membership fee by $20.

Macy's revival means plenty in store for Star Reward members

Macy's revival means plenty in store for Star Reward members

Bryan Pearson believes credit for a Macy's recovery will likely go to a combination of strategic practices.

Kagan: Amazon effect only part of reason Toys R Us failed

Kagan: Amazon effect only part of reason Toys R Us failed

Jeff Kagan says we shouldn't be too quick to blame the failure of Toys R Us on Amazon. A good deal of the blame, he says, should land on the toy seller's shoulders.

Target expands delivery, boosts wages amidst earnings report criticism

Target expands delivery, boosts wages amidst earnings report criticism

Target CEO Brian Cornell is not upset over his company's latest mixed earnings despite street criticism. Cornell says his company has the team and strategy in place to drive in-store and digital innovation and sales.

How to best deal with a giant-size crisis

How to best deal with a giant-size crisis

Chip R. Bell offers up insight on how to deal with crisis situations that demand an escalated level of recovery response. Retailers that believe they can "wing it" through crisis situations usually end up getting severely wounded in the marketplace.

Target CEO feeling pretty, pretty, pretty good about growth, holiday strategy

Target CEO feeling pretty, pretty, pretty good about growth, holiday strategy

One almost expected Target CEO Brian Cornell to break out in a few 'ho ho hos' during a live talk Wednesday following the retailer's third quarter earnings report. Even as shares dropped Cornell is confident and happy about results.

4 strategies to build your business' long-term health

4 strategies to build your business' long-term health

David Boone, EVP, U.S. card partnerships and shared services at TD Bank, offers insight on why it's a good time for retailers to invest in the long-term health of their businesses.

The demise of brick-and-mortar retail has been greatly exaggerated

The demise of brick-and-mortar retail has been greatly exaggerated

There's been no end of stories lately about retail store closures, layoffs and bankruptcies, but the real story isn't about physical retail dying. It's about evolution and that outlook is very positive.

Amazon's Whole Foods Market acquisition points to a changing role for physical stores; millennials hold the key

Amazon's Whole Foods Market acquisition points to a changing role for physical stores; millennials hold the key

Amazon's acquisition of Whole Foods Market is yet another sign – the biggest to date – that retail is being redefined by multiple shopping channels.

Donald Trump, Nordstrom, Ivanka Trump: How politics now play into the retail customer experience

Donald Trump, Nordstrom, Ivanka Trump: How politics now play into the retail customer experience

In simple terms, social media and the internet have given consumers the loudest and biggest mouthpiece to project their views and feelings and actions. But it shouldn't be used to unjustly hurt a retailer or a brand.

Report: Wal-Mart looking to buy etailer Jet for $3B

Report: Wal-Mart looking to buy etailer Jet for $3B

The Wall Street Journal reports the one-year-old Amazon competitor could be bought for $3 billion.

Bots, in-store tech top trends taking place in retail

Bots, in-store tech top trends taking place in retail

The first half of the year boasted big changes for the retail industry, with beloved brands like Target completely redesigning their store, and the convenience of dollar stores entering the online space. Along with these changes came a few trends that are helpling shape retail this year.

Target innovation chief: Mobile is king, stores a vital asset in customer experience

Target innovation chief: Mobile is king, stores a vital asset in customer experience

Target intends to keep investing heavily in customer experience technology, but mobile playing a critical role.

Retailers lagging on EMV card technology transition, reveals study

Retailers lagging on EMV card technology transition, reveals study

Despite a deadline of October 2015, 42 percent of retailers have yet to update payment terminals to be EMV compliant.

Amazon: We're focused on boosting customer satisfaction, customer experience

Amazon: We're focused on boosting customer satisfaction, customer experience

During its earnings call Thursday Amazon leaders didn't seem too upset about falling short of some analysts' financial expectations and drove home the message it's aiming to make customer experience better than ever.

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