Lego Store tops in in-store experience, reveals reputation report

The Lego Store is ranked one for in-store experience, according to the latest 2017 Retail Reputation Report, which assesses retailers doing well and doing poorly when it comes to in-store experience.   The assessment includes everything from wait times to staff competence and quality of service.

Swyft acquires ZoomSystems

Swyft, Inc. has acquired NewZoom LLC, a provider of automated retail systems, in a cash and equity transaction.

CVS Health expands medication disposal kiosks

CVS Health has expanded its medication disposal program to include locations inside CVS Pharmacy stores. The safe medication disposal kiosks inside 750 CVS Pharmacy locations will add to the more than 800 units CVS Health has donated to law enforcement...

Overhead door company installs DynaTouch HR Express kiosks

CHI Overhead Doors of Arthur, Illinois, has installed five DynaTouch HR Express kiosks throughout its 1-million-square-foot facility. The kiosks streamline the HR process, serving content that includes employee benefit information, recorded company meetings, feedback forms and training videos.

Customers love music when shopping

A new Mood Media study claims music is something consumers love when shopping and when interacting in the banking environment. A majority of shoppers feel more comfortable having confidential conversations when music is playing in the bank or store, noted...

Smart store tech is a revenue booster, reveals report

A new Juniper Research report reveals smart store technologies will spur over $78 billion in annual transaction revenue in the next five years. These technologies, such as Amazon Go and what the report describes as "invisible payment" tech, are ideal...

Long Island credit union branches to be video-teller only

There will be no live tellers, just video teller machines, at three soon-to-open Teachers Federal Credit Union branches on Long Island, New York. The branches, set to open next year, will be in Kings Park, Stony Brook and East Meadow, according to a Newsday report.

LED digital posters boost retail sales

NanoLumens has launched its LED Digital Posters to replace static retail signage. The posters use NanoLumen's cloud-based Aware platform, which allows retailers to update content remotely to any poster in their network, according to a press release. The 2.5-millimeter pixel...

Saladworks selects POS system as its omnichannel digital platform

Saladworks, the nation's largest fresh-tossed salad franchise concept, has chosen Dovetail Systems Inc.'s Gusto POS system as its omnichannel digital platform, according to a press release. The system is designed to provide a cross platform customer engagement solution, leveraging a...

Sephora debuting a new boutique approach

Sephora is testing a "boutique" strategy in response to the current retail climate. It launched the new retail experiment in Boston, according to a Fast Company report, which describes the retail pilot as "an intimate boutique embedded in a neighborhood."...

Pet retailer deploys IBM MobileFirst to simplify purchase journey

The U.K.-based Pets at Home is launching Sales Assist, an IBM MobileFirst for iOS app for iPad, to drive a simpler purchase process across its 440 stores. The technology, according to a press release, creates an in-store digital experience for...

Study: Consumers love to touch, love music, but long wait lines not so much

When it comes to brick-and-mortar shopping, a majority of U.S. consumers, 72 percent, love being able to touch, feel and try products, and the statistic jumps to 78 percent worldwide. Yet there are still pain points for consumers within the...

Retail tech investment expectation bodes well for tool makers

A new Accenture Strategy report reveals greater tech investment by retailers could lead to $2.95 trillion in sales for technology makers. The reason? Retailers will be grabbing up new digital tools as consumers want and expect technology in the retail...

Consumers love tech in the brick-and-mortar retail experience

A new Bouncepad survey reveals U.S. consumers love stores that offer technology and they want more tech options in the shopping experience. The study results, as outlined in this infographic, cite that three out of four want more tech and say they are more likely to visit a retailer if wanted tech was available.

Bloomie’s gets its yoga on to lure shoppers

New York City's Bloomingdale's staged a huge free yoga class this past weekend in an effort to draw new shoppers and yoga clothing enthusiasts. The event, held on the store's third floor, according to the New York Post, included pose...

Canadian FI rolls out Pepper the Humanoid Robot for customer service

Whether it's totally cool or a tad creepy is a matter of debate; either way, Pepper, the humanoid robot created by SoftBank Robotics America is now on staff at ATB Financial in Alberta, Canada. Starting in May, Pepper will engage...

YETI debuts first flagship boasting unique experience

Premium cooler and drinkware brand YETI's first flagship location in Austin, Texas boasts an engaging patron atmosphere aimed at inspiring shoppers to get out and enjoy nature. The brand, beloved by outdoor enthusiasts, ranches, hunters and angles, worked with Mood...

Nordstrom taps Infor solution to boost omnichannel capabilities

Fashion retailer Nordstrom is tapping Infor Rhythm for Commerce to be more nimble, quick and consistent across its sales channels. The Infor cloud-based point-of-sale system will also let Nordstrom better engage with customers and drive forward greater functionality across channels....

Big IoT adoption on horizon, claims new report

Seven in 10 retailers will be investing in Internet of Things technologies as a way to improve customer experience, according to the newly released 2017 Retail Vision Study from Zebra Technologies. The report claims nearly 70 percent of retail decision...

BrightSign delivers digital signage to Cromwell Casino

BrightSign recently teamed up with Socialure to deploy more than 20 displays at Drai's Club, a Las Vegas night club owned by Cromwell Casino. BrightSign provided LS and XD media players to push content to the displays, according to a press release. The displays feature a range of content from advertisements to social media posts.

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