Personalization pays off big time, claims new study

Retailers who personalize are likely seeing big benefits such as increased profits, according to Monetate's second annual Personalization Development Study. The report, developed with WBR Insights, includes insight from more than 500 markets in North America and the U.K. Personalization...

2018 will bring Lord & Taylor to Walmart.com shoppers

Walmart.com and Lord & Taylor are teaming up to launch a flagship store on Walmart's e-commerce site come Spring 2018. The collaborative brand store will provide a "specialized online experience," according to a press release. "Our goal is to create...

Amazon Go stores may be close to a full 'go'

Amazon is gearing up to establish a roster of Amazon Go stores, the cashierless retail strategy the mega etailer has had in pilot for just about a year, according to a Bloomberg report. Amazon is hiring personnel for the stores, claims Bloomberg.

'Sofa Sunday' joins ranks of Black Friday, Cyber Monday

The day before Cyber Monday is now being deemed the newest top holiday shopping day, "Sofa Sunday," and new research reveals the top sofa-based ecommerce activity will be deal searches, according to a press release. The data from Valassis, derived...

Hilton teams up with Amazon in loyalty program strategy

Hilton Honors members can now link Amazon accounts to their Hilton account and shop Amazon using Hilton points, according to a TechCrunch report. The collaborative effort is the first time a hotel brand and Amazon have joined forces in a...

Fabletics take a big stride into new product territory

Active and athletic clothing retailer Fabletics isn't just selling comfy yoga pants and other active and leisure wear.

Black Friday will be big for online retailers, claims Salesforce

While some reports may be indicating Black Friday is losing its shine at the top shopping day, a Salesforce report expects it to be the busiest digital shopping day in history, with mobile accounting for 60 percent of total traffic...

Kroger debuts new website to embrace local, emerging brands

Kroger, in an effort to deepen and expand brand partnerships, has launched a new website called Kroger.Com/WeAreLocal. "Kroger has always had a commitment to supporting small business owners and local vendors," said Mike Donnelly, Kroger executive vice president of merchandising...

JustFab, Sephora, Walmart tops in customer experience personalization

When it comes to personalizing the customer experience, Walmart, JustFab and Sephora are doing the best job, according to the first annual Retail Personalization Index from Sailthru. The index ranks 100 brands on the quality and degree of personalization and...

Study: Online holiday spend will beat in-store spend this year

For the first time ever, online holiday shopping spend will beat in-store retail spend, according to a new Deloitte study. There will also be more "self" gifting this holiday season, according to the firm's 32nd annual Holiday Survey of consumer...

Target has big plans for the big holiday season

Target is boosting the number of exclusive brands available for the holiday season and expanding ways consumers can shop while at the same time increasing staffing and associate training. Most of its 1,700 holiday gift products this season will be...

Outdoors retailer shuttering doors on Black Friday

For the third year in a row, outdoors retailer REI won't be open on Black Friday. Its CEO claims the strategy is helping the business and is a path other retailers should take, according to a Business Insider report. Selling...

Price not the only focus for consumers these days

While the price point will always be a top consideration for the consumer, other factors, from in-store events to great service, are also top of mind, according to a new Interactions survey. The survey, which polled more than 1,500 shoppers,...

Agilysys adds 'grab n go' cafe features to self-service kiosk

Agilysys Inc., a provider of hospitality software solutions, announced enhancements to rGuest Buy, the company's self-service kiosk solution that extends point-of-sale reach, improves guest service and reduces staff demand. The enhancements for café workflows and a new 'grab n go'...

Artificial intelligence gaining favor with retailers

A new study reveals 54 percent of retailers use or plan to use artificial intelligence to enhance the customer experience. The SLI Systems study noted many retailers have "concrete" AI plans for the next year, with 38 percent planning to...

Smart store tech is a revenue booster, reveals report

A new Juniper Research report reveals smart store technologies will spur over $78 billion in annual transaction revenue in the next five years. These technologies, such as Amazon Go and what the report describes as "invisible payment" tech, are ideal...

Footwear retailer DSW is striving to inspire self-expression

DSW Inc. has a new brand mission focused on building engaging customer experience, enabling associate product knowledge, boosting operational processes and "distorting" traditional assortment. The strategy, according to a press release, is aimed at inspiring self-expression, according to CEO Roger...

Costco expands delivery options

Costco is now offering same-day and two-day delivery via a new internal program and a partnership with Instacart. The delivery expansion comes on the heels of retailers, including Best Yet, striving to get goods into the hands of the consumer...

Starbucks shutters online store front

Consumers can't jump online any longer to buy Starbucks stuff as the company has shuttered its ecommerce presence. The move, according to a New York Times report, was made to put a stronger focus on the coffee seller's in-person store experience.

Long Island credit union branches to be video-teller only

There will be no live tellers, just video teller machines, at three soon-to-open Teachers Federal Credit Union branches on Long Island, New York. The branches, set to open next year, will be in Kings Park, Stony Brook and East Meadow, according to a Newsday report.

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