Audience Engagement in Digital Media

Enhancing audience engagement nowadays is critical, because engaged users are more likely to trust a specific brand. They often pass through the same route or location on their way to work in the morning, back home in the evening or throughout the weekend.

Type: White Paper

Sponsor: media mea LLC


5 Tips for Improving Loyalty

A well-designed, innovative loyalty program can help you surprise and delight your customers with engaging and rewarding experiences. Technology is fast changing customer expectations, so it’s vital to refresh and reimagine the possibilities. To jumpstart your efforts, here are five concrete ideas.

Type: White Paper

Sponsor: Stellar Loyalty


Strategies for Maximizing Mobile Point-of-Sale Technology

Mobile point-of-sale (mPOS) goes beyond mobile check out. Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.

Type: White Paper

Sponsor: NetSuite, Inc.


How Mobile Ordering Apps Stack Up

Mobile ordering apps are poised to be a major sales driver for fast casual restaurants, but not all apps are built the same.

Type: White Paper

Sponsor: Fuzz Productions


Retail Tech Is Having Its Back To The Future Moment

In an odd twist, a massive high-tech investment in omni-channel, big data and IoT is taking retailers back to the future – back to something they used to know and do well: creating relationships with their customers.

Type: White Paper

Sponsor: ComQi, Inc.


Cradlepoint Enablers for PCI Compliant Systems

The objective of this White Paper is to help our customers better understand how to create and maintain a PCI Compliant network using Cradlepoint devices for network connectivity.

Type: White Paper

Sponsor: Cradlepoint


Mobile Wallets 101

This report provides an introduction to mobile wallets, and explains why they should accept mobile proximity/point-of-sale payments through their own mobile app, through financial institution-issued mobile wallets, and through third-party mobile wallets.

Type: Guide

Sponsor: Mobile Payments Today


The Connected QSR

Successful restaurant operators typically are skilled at serving great food, not managing IT infrastructure. A 4G LTE network can make the task of managing a restaurant's digital devices a breeze.

Type: White Paper

Sponsor: Cradlepoint


How the Internet of Things is Reinventing Retail

In this position paper, we’ll get beyond the big numbers & future forecasts to focus on one of the ways the Internet of Things (or IoT for short) really matters for a retail group – how it can start to leverage IoT-driven systems & make shopping better for its customers through seamless, effective visual messaging driven by ComQi’s EnGage platform.

Type: White Paper


Retail Satisfaction Barometer 2014

How do mobile POS and in-store technology influence shopper satisfaction levels, and the resulting rise in sales and profits for retailers? The latest Retail Satisfaction Barometer (RSB) survey based on ACSI (Customer Satisfaction Index) methodology reports what technology trends and drivers impact key business areas.

Type: White Paper

Sponsor: Toshiba Global Commerce Solutions


Infographic: Think Mobile First

The impact of mobile on the retail and restaurant industries continues to grow. This infographic gives the key data points to explain why mobile is an investment worth making.

Type: Infographic

Sponsor: CONNECT: The Mobile CX Summit


Boosting Brick-and-Mortar sales Through Mobile Interactive Emerging Technology

Thanks to smartphones consumers have unprecedented access to boundless shopping options conveniently placed at their finger-tips. Retailers are now facing the challenge of how to bring the attention back to their Brick-and-Mortar (B&M;) stores and revamp their sales.

Type: White Paper

Sponsor: ComQi, Inc.



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Mobile Retail Monday is a weekly column on mobile apps by retail customer experience designer Mike Wittenstein. Each week, you'll get a test drive of a leading retail app including pictures of key features and commentary on what works—and what doesn't.

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