Retail leaders share insights about mobile trends

Retail leaders share insights about mobile trends

Restaurant and retail executives that gathered in Chicago this past summer for the Networld Media Group's annual CONNECT: The Mobile CX Summit shared their thoughts with us about the hottest trends in mobile technology in this exclusive video.

Catch the highlights from ICX Summit

Catch the highlights from ICX Summit

If you didn't get a chance to attend the recent the Interactive Customer Experience (ICX) Summit held this past June in Dallas you can get a deep look at the exciting technology and insight shared during the three-day event.

Storytelling is key to boosting customer experience and profit

Storytelling is key to boosting customer experience and profit

The most common tendency with retailers is to simply give the facts about a product or service without really telling a story about them. Panelists at the ICX Summit addressed this topic and how to create profitable narratives.

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Building loyalty with mobile: Where to start?

Building loyalty with mobile: Where to start?

Eric Buckner, Senior Product Manager - Mobile for Sears Holdings, discusses where to start when considering a mobile loyalty program.

What did you miss at #CONNECTsummit14? Check out the highlights

What did you miss at #CONNECTsummit14? Check out the highlights

#CONNECTsummit14 included mobile innovation leaders from across the spectrum: tech, restaurant, retail.

iPhone mobile payment option opens up opportunity for marketers

iPhone mobile payment option opens up opportunity for marketers

With Apple's rollout of Apple Pay, now might be a good time for marketers to get to know Passbook.

#CONNECTsummit14: Jack Philbin on mobile marketing best practices

#CONNECTsummit14: Jack Philbin on mobile marketing best practices

During this year's CONNECT Mobile Innovation Summit, Vibes CEO Jack Philbin led the opening panel on the future of mobile and what it means for retail.

The Brain Exchange: Mobile marketing strategy

The Brain Exchange: Mobile marketing strategy

At this year's Retail Customer Experience Executive Summit, David Drain of the Digital Screenmedia Association led a table discussion on mobile marketing. Here is his brief recap of the table's takeaways.

Jeff Fromm talks marketing to Millennials

Jeff Fromm talks marketing to Millennials

At this year's Retail Customer Experience Executive Summit, Barkley marketing executive Jeff Fromm discussed showrooming, marketing to Millennials, and why "useful is the new cool."

Microsoft redefines the retail experience

Microsoft redefines the retail experience

Customer engagement no longer begins at the storefront. It starts in the home and extends to the backroom. Watch Microsoft Program Manager Jeff Wettlaufer demonstrate how Windows Embedded can help retailers create an intelligent, seamless shopping experience that drives efficiency and increases customer loyalty.

NRF: Foresee talks about the importance of multichannel

NRF: Foresee talks about the importance of multichannel

At this year's NRF show, Larry Freed, president and CEO of Foresee discusses the increasingly multichannel behavior of shoppers, including some findings from a holiday shopping research study.

The impact of omnichannel on specific retail segments

The impact of omnichannel on specific retail segments

Peggy Casey and Bharat Popat with Cisco talk about key omnichannel trends facing retail stores and e-commerce operators.

Kony explains its mobile application platform

Kony explains its mobile application platform

Mobile Payments Today spoke with Chris Dean from Kony at the recent Retail RAMP conference in Chicago. Chris talked about the company's mobile application platform and how retailers can use it to build out their mobile channel. 

GlobalShop 2012: Vislogix intros EZ Touch Window

GlobalShop 2012: Vislogix intros EZ Touch Window

Vislogix discusses its EZ Touch Window, a transparent solution that can be put on any existing glass, including a window, allowing patrons outside to interact with it on the street. The technology can also be integrated into a kiosk.

Digby demonstrates its In-Store Mobile app

Digby demonstrates its In-Store Mobile app

Digby mobilizes retailers by helping them take a strategic approach to in-store mobile engagement and mobile commerce, delivering a unique retail branded experience for the mobile Web and rich Apps for today's consumers whether they are at home, on the go, or in the retail store.

Mobile Monday: Equus iPad app review

Mobile Monday: Equus iPad app review

Customer experience expert Mike Wittenstein goes hands-on with the new Equus iPad app for this week's Mobile Monday review.

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