Designing a World-Class CX Approach Whitepaper | Intouch Insight

Designing a World-Class CX Approach Whitepaper | Intouch Insight

Whether you are just starting your company’s CX journey or you are well on your way, this white paper will help you develop a thorough understanding of the discipline and the many ways organizations view and implement CX strategies, processes, and technologies. Download the free whitepaper today.

Type: White Paper

Sponsor: Intouch Insight


How to Evaluate SMS Marketing Solutions for your B2C Enterprise

How to Evaluate SMS Marketing Solutions for your B2C Enterprise

What marketers need to know to choose the right solution to drive sales and ROI .

Type: White Paper

Sponsor: CodeBroker


The Expert Guide to Mobile Loyalty Sign-Up and Engagement

The Expert Guide to Mobile Loyalty Sign-Up and Engagement

Expert tips to strengthen your loyalty program with mobile

Type: White Paper

Sponsor: CodeBroker


Digital Transformation -
The Power of Physical to Digital Loyalty

Digital Transformation - The Power of Physical to Digital Loyalty

Research from retail analyst EKN helps loyalty marketers understand loyalty program digital transformation.

Type: White Paper

Sponsor: CodeBroker


Digital Transformation - Optimized User Experience & Application Performance

Digital Transformation - Optimized User Experience & Application Performance

A recently completed study by EIQ Research and InfoVista found that while the top two business challenges enterprises face on their digital transformation journey are business agility and cloud migration, they almost universally believe their WANs cannot currently meet those demands. View the infographic to learn more!

Type: Infographic

Sponsor: InfoVista


Foundation for Digital Transformation - Optimized User Experience & Network Readiness

Foundation for Digital Transformation - Optimized User Experience & Network Readiness

A recent IT executive survey conducted by EIQ for InfoVista revealed that while consumer industries pay attention to digital transformation initiatives, they need to place equal importance on backend processes and tools to support digital transformation. These process include network readiness, cloud migration, and security.

Type: Special Report

Sponsor: InfoVista


KBC Bank Increases Productivity & Reduces Costs with Skype for Business

KBC Bank Increases Productivity & Reduces Costs with Skype for Business

With Ipanema, KBC delivers excellent quality of experience to Skype for Business and Microsoft Office 365 users, increasing productivity and reducing telecom costs by 20%. Strong user adoption resulted in supporting 140k sessions a week across 15k users and boosted teleworking capability.

Type: Case Study

Sponsor: InfoVista


Click and Collect: A $42B Opportunity in the US

Click and Collect: A $42B Opportunity in the US

Find out about different models of Click and Collect, their strengths and weaknesses, and which one is likely to be the next big wave in North America. Get a snapshot about statistics and outlook on the market.

Type: White Paper

Sponsor: Qwick Media, Inc.


The Gift of Wow – Preparing Your Store for the Holiday Season

The Gift of Wow – Preparing Your Store for the Holiday Season

Today’s consumer expects a flawless shopping experience. So how do you wow a customer that already has soaring expectations? Here are three steps to prepare your business for this season’s holiday shopper, and beyond.

Type: White Paper

Sponsor: NetSuite, Inc.


Streamlining Unified Commerce Complexity

Streamlining Unified Commerce Complexity

Achieving a unified commerce platform requires a fundamental shift away from inward-looking systems and focuses instead, omnichannel commerce requires retailers to be outward looking, to focus on customer needs, wants and behaviors.

Type: White Paper

Sponsor: NetSuite, Inc.


Strategies for Maximizing Mobile Point-of-Sale Technology

Strategies for Maximizing Mobile Point-of-Sale Technology

Mobile point-of-sale (mPOS) goes beyond mobile check out. Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.

Type: White Paper

Sponsor: NetSuite, Inc.


Retailers Blueprint for Success - Enabling Great Customer Experiences

Retailers Blueprint for Success - Enabling Great Customer Experiences

Examine the common challenges holding retailers back and the five customer-focused commerce musts to building a unified customer experience.

Type: White Paper

Sponsor: NetSuite, Inc.



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