Consumers want more products and fast access to products. Retailers want to sell as much product as possible. An endless aisle strategy can deliver on both but retailers need to ensure the customer experience is well thought out, according to experts.
Brands really can't treat any of their customers like they're all alike anymore, not just the millennials, especially now that the technology is available to enable brands to treat them all more and more like individuals.
Consumers overwhelmingly want more technology in brick-and-mortar stores. And with more consumers willing to show up and shop at stores that have it — beefing up technology is a no-brainer in the face of increasing online retail competition.
A vending/micro market veteran has developed a technology, featuring artificial intelligence, he believes will disrupt the consumer goods distribution industry.
In many offices, micro markets are starting to pop up. They are essentially 'convenience stores at the office', that provide freshly prepared lunches, healthy snacks and drinks that employees can purchase. They are beginning to challenge traditional vending machines.
November is a prelude to winter, the holiday season and the final month of the year. This month, our top articles also examined key market trends that may revolutionize the kiosk industry.
In the retail industry, competition has forced many business owners to differentiate themselves from their competitors, by offering unique products and services. It’s all about adding value, and businesses striving to do this often overlook an affordable, low maintenance alternative – the bill payment kiosk.
A study conducted by SignAd Network found that "digital video in public venues reaches more Americans each month than online videos." It's no surprise then, that many have taken this effective advertising medium and utilized it in an alternative way to provide a new service – wayfinding or directional signage.
Micro markets can be described as a convenience store at the office, one that provides lunch, snacks and drinks that employees can purchase. What makes micro markets so unique, is not only the convenience of an accessible and often healthy lunch option, but the fact that they utilize a self-service model.
It can be argued that the underlying premise of patient management is to provide answers and implement solutions to the question – "How can a patient's experience of the health care system be improved?" Therefore, any solution developed should be based on the patient's well-being, comfort and convenience.
Paul Price, CEO of marketing technology company Creative Realities, will offer ICX Summit attendees his expert insights and real-world examples for putting the 'wow factor' into the customer experience.
Public internet kiosks can be customized or standard, and can be ruggedized in order to accommodate the demands of heavy usage.
There is no doubt that technology has infiltrated our schools and I am happy that it did. I'm in my thirties, and the school I attended was vastly different from my nine-year-old's school.
It seems that the word "interactive" is being used in various forums and mediums. But what makes interactivity so important, especially when it comes to kiosk design? In the simplest terms, I think we can all agree that in this...
A L'Oreal retail kiosk in the Bryant Park subway station gives New Yorkers a high-tech beauty consultation.
Although payment options abound, cash should remain part of your business operation.
Convenience has become an important factor in our daily lives increasing consumer demand for self?service options.
Office supply chain Staples recently announced the launch of its omnichannel prototype stores that feature endless-aisle kiosks and digital signage. The in-store solution allows customers to replicate the online shopping experience of one of the country's largest Internet retailers within the company's brick-and-mortar locations.
The new virtual storefront app caters to the tablet-using shopper and capitalizes on the popularity of mobile retail.
Deciding whether to match online prices with brick-and-mortar benefits is a growing retail conundrum.