Amazon Alexa skills to feature payments

Software developers will soon have the opportunity to add Amazon Pay to the voice apps that are available from the Alexa Skills Store, according to an announcement Amazon made at a conference in Las Vegas this past week. Skills categories...

2018 will bring Lord & Taylor to Walmart.com shoppers

Walmart.com and Lord & Taylor are teaming up to launch a flagship store on Walmart's e-commerce site come Spring 2018. The collaborative brand store will provide a "specialized online experience," according to a press release. "Our goal is to create...

CVS Health delivering next-day service come the new year

CVS Health will debut next-day delivery of drugs and even same-day service come 2018. The new services efforts are the latest in an ongoing battle among retailers to give consumers the fastest product delivery possible and the latest shot by...

'Sofa Sunday' joins ranks of Black Friday, Cyber Monday

The day before Cyber Monday is now being deemed the newest top holiday shopping day, "Sofa Sunday," and new research reveals the top sofa-based ecommerce activity will be deal searches, according to a press release. The data from Valassis, derived...

Report: Holiday spend will boost retail sales with omnichannel retailers benefitting the most

Omnichannel retailers will be the big winners this holiday season as a new report claims 96 percent of shoppers will be buying from the retail segment. An International Council of Shopping Centers report expects a 3.8 percent year-over-year growth in...

Black Friday will be big for online retailers, claims Salesforce

While some reports may be indicating Black Friday is losing its shine at the top shopping day, a Salesforce report expects it to be the busiest digital shopping day in history, with mobile accounting for 60 percent of total traffic...

Study: Online holiday spend will beat in-store spend this year

For the first time ever, online holiday shopping spend will beat in-store retail spend, according to a new Deloitte study. There will also be more "self" gifting this holiday season, according to the firm's 32nd annual Holiday Survey of consumer...

Target has big plans for the big holiday season

Target is boosting the number of exclusive brands available for the holiday season and expanding ways consumers can shop while at the same time increasing staffing and associate training. Most of its 1,700 holiday gift products this season will be...

Amazon brings Amazon Pay in-store program to restaurants with Clover

Amazon has expanded the Amazon Pay in-store program to restaurants with Clover point-of-sale stations located in the northeastern part of the U.S. and Seattle area, according to a company announcement. Starting next month, customers in select areas will be able...

Amazon plans to hire on over 120K workers for holiday season

The human resources teams at Amazon are getting pretty busy as the etailer plans to hire for over 120,000 jobs this holiday season for its fulfillment, sortation centers and customer service sites. "We prepare year round for the holidays, and...

Artificial intelligence gaining favor with retailers

A new study reveals 54 percent of retailers use or plan to use artificial intelligence to enhance the customer experience. The SLI Systems study noted many retailers have "concrete" AI plans for the next year, with 38 percent planning to...

Report: Many retailers don't have an omnichannel strategy in place

As the holiday season arrives, a new study reveals omnichannel is not a big priority for many retailers as 40 percent don’t even have a strategy. The trend insight, from a new Zaius report, is just one of several findings...

Footwear retailer DSW is striving to inspire self-expression

DSW Inc. has a new brand mission focused on building engaging customer experience, enabling associate product knowledge, boosting operational processes and "distorting" traditional assortment. The strategy, according to a press release, is aimed at inspiring self-expression, according to CEO Roger...

Starbucks shutters online store front

Consumers can't jump online any longer to buy Starbucks stuff as the company has shuttered its ecommerce presence. The move, according to a New York Times report, was made to put a stronger focus on the coffee seller's in-person store experience.

Walmart's Jet.com prepping private label brand

Jet.com, now an ecommerce arm of Walmart, is getting ready to launch a private label product line boasting over 60 household and food items. The move comes as competition is increasing dramatically in the omnichannel retail space.

Walmart readying same-day delivery for NYC customers

Free, same-day delivery will soon be offered by Walmart in the New York City area. The delivery move will put the retailer in sync with its acquired ecommerce arm, Jet.com, which already offers city residents such service, according to a...

Robots, no-cash experience coming to Shake Shack NYC location

There won't be any humans taking orders and no cash exchanged at the impending Shake Shack location in the East Village of New York City. Hungry consumers will tap touchscreen kiosks via an app to place orders, according to a...

Cyber Monday will overtake Black Friday as consumer favorite, reveals study

Tired of crowds, long lines and seeking more convenience, consumers are expected to shop more on Cyber Monday this holiday season than on Black Friday. One big reason is that consumer expectations are at an "all time high," according to...

Study: Consumers not keen on facial ID for payments

A Juniper Research survey reveals more than 40 percent of iOS users in the U.S. consider themselves unlikely to use facial recognition as a payment security technology. Contactless payment users consider fingerprint sensors and voice recognition more appealing authentication methods,...

Kohl's teams with Amazon in product return partnership

Looking to return an Amazon purchase? Now you have two options: send it back to Amazon or drop it off at Kohl's. Kohl's will be accepting select Amazon return items in 82 stores come next month, according to a Reuters...

Showing (1 - 20) of 1230

Get the latest news & insights


NEWS

RESOURCES

TRENDING

FEATURES

AT&T retail chief talks customer experience and why there is no retail apocalypse

TOPIC CENTERS



Featured Topic