Improving Restaurant Operations with Artificial Intelligence

Improving Restaurant Operations with Artificial Intelligence

Restaurant operators often try to gather information about their businesses by seeking customer feedback, but the process is plagued by low response rates and limited insight. The combination of SMS and artificial intelligence can solve those challenges.

Type: White Paper

Sponsor: Chatter Research


2018 Retail Customer Experience Top 100

2018 Retail Customer Experience Top 100

The 2018 Retail Customer Experience Top 100 report provides a clear picture of how consumers view retailers when it comes to meeting their needs, wants and expectations.

Type: Special Report

Sponsor: ReviewPush


Chrome for Digital Signage

Chrome for Digital Signage

Chrome is quickly taking its place as the operating system of choice when it comes to managing a digital signage network.

Type: White Paper

Sponsor: Right Media Solutions


Small But Powerful - The New Retail Store

Small But Powerful - The New Retail Store

There’s no doubt that traditional retailing is facing many challenges these days, including e-commerce pressures, underperforming stores, and unwanted tenant leases.

Type: White Paper

Sponsor: ComQi, Inc.


Strategies for Maximizing Mobile Point-of-Sale Technology

Strategies for Maximizing Mobile Point-of-Sale Technology

Mobile point-of-sale (mPOS) goes beyond mobile check out. Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.

Type: White Paper

Sponsor: NetSuite, Inc.


2016 Retail Customer Experience Top 100

2016 Retail Customer Experience Top 100

Retail Customer Experience’s 2016 Top 100 report, which highlights top online, brick-and-mortar and omnichannel players, offers compelling insight on retailers’ strategies in providing a robust and rewarding customer experience.

Type: Special Report

Sponsor: RetailCustomerExperience.com


2015 Retail Customer Experience Top 100

2015 Retail Customer Experience Top 100

Consumers weigh in on the top brands in four categories, including overall customer experience.

Type: Special Report

Sponsor: RetailCustomerExperience.com


2012 Online and Mobile Holiday Shopping Trends [infographic]

2012 Online and Mobile Holiday Shopping Trends [infographic]

We've gathered a wealth of data relative to the 2012 holiday retailing season, specifically as it pertains to online and mobile behaviors, and you'll find that data in this infographic.

Type: Infographic

Sponsor: RetailCustomerExperience.com


2012 Retail Customer Experience Top 100

2012 Retail Customer Experience Top 100

Once again, our team of retail experts sat down to identify the hundreds of trends, technologies, brands, strategies and people that are having an impact on retail. They then assigned them numerical votes based on their influence and impact on customer experience, and the results can be found in this free 47-page report.

Type: Special Report

Sponsor: RetailCustomerExperience.com


2011 Retail Customer Experience Top 100

2011 Retail Customer Experience Top 100

Discover the companies, issues and trend that are impacting retail in 2011.

Type: Guide

Sponsor: RetailCustomerExperience.com


Top 100 Retail Movers & Shakers: 2010

Top 100 Retail Movers & Shakers: 2010

Discover the companies, people, issues and trends that are shaping the future of retail. Are you on the list?

Type: Guide

Sponsor: RetailCustomerExperience.com


Deliver the Ultimate Personalized Shopping Experience

Deliver the Ultimate Personalized Shopping Experience

Download this white paper to learn the basics of indoor locationing technologies and how they can enable you to treat your shoppers to whole new level of personalized service.

Type: White Paper





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The Internet boom changed the way people shop, and today it is rare to find a retailer that does not have an online presence of some sort. But online sales are very different from real-world sales — and making sure the experience is consistent with in-store is crucial.

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