When Technology & Customer Experience Collide: Paving the way for self-serve and ordering kiosks

People are integrating technology into their everyday lives with increasing frequency and confidence. Today’s always-on, hyper-connected, technology-filled lifestyle has influenced consumer expectations and challenged businesses in nearly every industry.

Type: White Paper

Sponsor: Frank Mayer and Associates, Inc.


The Convergence of the Connected Consumer and Omni-channel Retailing

The proliferation of smartphones and tablets means consumers are more connected than ever. Learn how to take advantage of new technologies to increase ROI.

Type: Guide

Sponsor: Frank Mayer and Associates, Inc.


[WEBINAR] Eliminating Islands of Technology in the Age of the Customer

Forrester Research principal analyst Brendan Witcher and Ryan Parker from Intel, discuss insights from an Intel-commissioned survey of retail decision makers in the US, UK, Germany, Japan and China. Download now!

Type: Webinar

Sponsor: Intel Corporation


[WEBINAR] Faster, Smarter, Cheaper: Top 7 Customer Experience Hacks for Retail

In this webinar, learn the top retail hacks to unlocking delightful experiences that bring shoppers back for more. Download now!

Type: Webinar

Sponsor: Salesforce


Infographic: The Power of the Gift

Find out how national brands are using gift campaigns to deepen brand relationships and bring customers to their stores.

Type: Infographic

Sponsor: FreeMonee


Small-Screen Displays in a Retail Environment

As digital signage evolves, more retailers are using the technology to make an impact. Small screens can be an inexpensive way to influence customers at the point of purchase.

Type: White Paper

Sponsor: Industrial Image, Inc.


Traditional Merchandising in the Age of Self-Service

With retailers becoming increasingly dependent on self-service in their stores, traditional merchandising is as important as ever. Merchandising displays are a critical component of giving consumers the information they need to make a buying decision.

Type: Guide


Infographic: BLE vs. NFC

This infographic compares the key similarities and differences between Bluetooth Low Energy (BLE) beacons and Near Field Communications (NFC) in how they are used to enhance the customer experience.

Type: Infographic


Benefits of One-to-One Marketing for Digital Signage Using Customer Recognition

How customer-identification technology can increase content targeting accuracy and ROI.

Type: White Paper


Shopper-ready packaging: The best packaging solution for the shopper, retailer and the brand owner

To drive down in-store labor costs, many retailers pursue shelf-stocking practices aimed at efficiency or push manufacturers for retail-ready packaging — especially for products with small primary packaging and a large number of SKUs. Consequently, this can hinder a brand’s...

Type: White Paper


AML KDT750 Price Checker

The KDT750 from AML is a user-friendly, full-feature price verification system that delivers outstanding functional value in a compact, space-saving footprint. Featuring simple touch screen navigation and a 5.6" full VGA color display, the KDT750 allows retailers to deploy applications...

Type: Fact Sheet


Design of the Times 2009 award winners

The Design of the Times Awards Competition recognizes the retail industry's best displays and promotions. More than 100 leading brand marketing and retail executives judged hundreds of entries on creativity, innovation, practicality, branding and achievement of sales and marketing objectives.

Type: White Paper



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Customers are making purchase decisions all the time — at home reading a magazine or watching television, at the office on the Internet, and in the store environment. Smart point-of-purchase strategies aim to influence the latter of those three, giving customers what they want and educating them about things they didn't know they wanted.

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