Serving Air Canada: Time Proven Network of Intergarted Self-Service Solutions

Serving Air Canada: Time Proven Network of Intergarted Self-Service Solutions

For over three years, Qwick Media has worked with Air Canada to enhance traveler experience. Mobile and tablet charging stations with touchscreen capability are excellent self-service solutions with multiple benefits. Find out why Air Canada is using Qwick Media technology.

Type: Presentation

Sponsor: Qwick Media, Inc.


Survey Reveals Variations in Card Use at Unattended Terminals | Kiosks | POS | Meters | Vending

Survey Reveals Variations in Card Use at Unattended Terminals | Kiosks | POS | Meters | Vending

This infographic looks at the results of a survey, commissioned by TNS, which explores the attitudes to and willingness of adults to make card payments at a variety of unattended terminals. Download for insights into willingness to buy food/drink, clothing and electronics, as well as acceptance of a charge to make a card payment.

Type: Infographic

Sponsor: TNS, Inc.


Your Visitors Will Love Discovering Your City

Your Visitors Will Love Discovering Your City

Discover how cities benefit from interactive touchscreen solutions that bring attractions to their visitors' fingertips, provide useful wayfinding and transit information, suggest events and help make decisions, whether it is booking a show or making a dinner reservation.

Type: Mini-Guide

Sponsor: Qwick Media, Inc.


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FEATURES


Unbendable Customer Experience Rule #1

Unbendable Customer Experience Rule #1

Regardless of how much you spend to support it, your brand is still no better than how your customers experience it.

April Quote

April Quote

Are the experience you offer customers and the stories they share about you the same?

What's Really Good About HomeGoods

What's Really Good About HomeGoods

Do you find yourself regularly going to HomeGoods? Just to see what’s there? You’re not alone; the fans of HomeGoods are numerous and extremely enthusiastic in their loyalty. HG fans are drawn almost magically to their local HomeGoods each week...

NRF: Tesco CEO Sir Terry Leahy's 10 lessons for success

NRF: Tesco CEO Sir Terry Leahy's 10 lessons for success

A legend of retail shares a wealth of advice with a packed house Tuesday morning.

NRF CEO Mullin: Retailers demonstrating 'courage to lead'

NRF CEO Mullin: Retailers demonstrating 'courage to lead'

Mullin lauds Macy's, Sears and Apple in BIG Show opening speech in New York City.

The 5 biggest retail customer experience stories of 2009

The 5 biggest retail customer experience stories of 2009

Faced with a tough economy and shaky consumer confidence, retailers innovated when it came to customer experience this year.

How consumers killed customer service

How consumers killed customer service

Demand for low prices has driven down the value of customer service. Here's how retailers can drive it back up.

How mobile is set to impact the 2009 holiday retail season

How mobile is set to impact the 2009 holiday retail season

In what is another challenging holiday season for retailers, mobile marketing and advertising provide a very welcome bright spot.

5 signs your retail store needs a makeover

5 signs your retail store needs a makeover

As new stores have opened over the past several years, they have upped the bar, and you may unknowingly be turning off potential customers.

How discounting is hurting retailers

How discounting is hurting retailers

When retailers lower prices without asking customers to give up something in return, confusion results and sales are negatively impacted.

RetailWire Discussion: Localization and limited buys

RetailWire Discussion: Localization and limited buys

The pendulum has swung away from generalization and back toward localization, but retailers and brands are learning how to execute locally through their existing buying models.

Black Friday verdict: Number of shoppers up, average spending down

Black Friday verdict: Number of shoppers up, average spending down

A National Retail Federation survey conducted over the weekend confirms the expected: more people spent less.

The changing face of Black Friday

The changing face of Black Friday

The weekend after Thanksgiving remains the biggest shopping event of the year, but the reasons customers pack the stores are changing.

Shifting retailers respond to new 'season of discontent'

Shifting retailers respond to new 'season of discontent'

Smart retailers are combating the tough times with an organizational shift to a customer-centric focus.

Training for unit-level success for holiday 2009

Training for unit-level success for holiday 2009

Products may be set, but people can improve. Here are four practical ways retailers can leverage front-line employees this holiday season.

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