Designing a World-Class CX Approach Whitepaper | Intouch Insight

Designing a World-Class CX Approach Whitepaper | Intouch Insight

Whether you are just starting your company’s CX journey or you are well on your way, this white paper will help you develop a thorough understanding of the discipline and the many ways organizations view and implement CX strategies, processes, and technologies. Download the free whitepaper today.

Type: White Paper

Sponsor: Intouch Insight


An Integrated Network of Powerful Self-Service Solutions

An Integrated Network of Powerful Self-Service Solutions

We build touchscreen kiosks, infuse our software, integrate with your backend, support each step and offer a full warranty for the lifetime of the product. All our products are capable of functioning together as a unique self-service system to deliver the best possible service to your clients.  

Type: Infographic

Sponsor: Qwick Media, Inc.


Christmas Self-Service Kiosk Magic: Transforming Idle Waiting Time to Active Shopping Time

Christmas Self-Service Kiosk Magic: Transforming Idle Waiting Time to Active Shopping Time

Learn how self-service kiosks increase customer spend and significantly enhance customer service at a shopping mall during the Christmas holiday season.

Type: White Paper

Sponsor: Qwick Media, Inc.


Webinar: Creating emotional connections through immersive digital experiences

Webinar: Creating emotional connections through immersive digital experiences

Organizations today have an opportunity and responsibility to engage consumers with digital communications that create emotional connections between customers and brands through immersive encounters we call “digital experiences.”

Type: Webinar

Sponsor: Omnivex


Cradlepoint Solution Allows Retail Jewelry Store to Open, Saving $50,000

Cradlepoint Solution Allows Retail Jewelry Store to Open, Saving $50,000

PANDORA, an international jewelry retailer, was almost delayed opening one of its unique concept stores in Lancaster, PA because of an ISP strike. However, its outsourced IT expert, eMazzanti Technologies, packaged a technology solution that allowed the store to open on time.

Type: Case Study

Sponsor: Cradlepoint


Healthier workplace snack options enabled by Cradlepoint powered kiosks

Healthier workplace snack options enabled by Cradlepoint powered kiosks

Cradlepoint IBR600 and MBR1200 provide quick and easy deployment and ensure kiosks remain up and running.

Type: Case Study

Sponsor: Cradlepoint


Blinds To Go Ensures Uptime for Retail Transactions with CradlePoint Network Solution

Blinds To Go Ensures Uptime for Retail Transactions with CradlePoint Network Solution

Cradlepoint devices provide wireless backup of wired Internet connections for retail superstores in the Blinds To Go system.

Type: Case Study

Sponsor: Cradlepoint


Jackson-Hewitt Franchisee Speeds In-Store Retail Kiosk Deployment with Cradlepoint Network Solutions

Jackson-Hewitt Franchisee Speeds In-Store Retail Kiosk Deployment with Cradlepoint Network Solutions

During tax season, Jackson-Hewitt of northern Georgia offers tax preparation services in retail locations like Walmart and K-Mart. They set up temporary kiosks in these retail locations that require Internet access and phone service.

Type: Case Study

Sponsor: Cradlepoint


Trends in Retail Network Infrastructure

Trends in Retail Network Infrastructure

How wireless networks can empower faster retailing.

Type: White Paper

Sponsor: Cradlepoint


Cradlepoint Enablers for PCI Compliant Systems

Cradlepoint Enablers for PCI Compliant Systems

The objective of this White Paper is to help our customers better understand how to create and maintain a PCI Compliant network using Cradlepoint devices for network connectivity.

Type: White Paper

Sponsor: Cradlepoint


Featuring a new line of interactive self-service kiosks

Featuring a new line of interactive self-service kiosks

Kiosks that deliver. Learn about our latest interactive kiosk models infused with our latest touchscreen technology.

Type: Brochure

Sponsor: Qwick Media, Inc.


The ABCs of Customer Experience | Intouch Insight

The ABCs of Customer Experience | Intouch Insight

This handy 3-page guide will help CX professionals decode all of the industry buzzwords. Download now, and keep it on hand for quick reference!

Type: Mini-Guide

Sponsor: Intouch Insight



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For some retailers, the best course of action is to attempt to be as many different things to as many different shoppers as possible. But reaching across niches and segments requires smart product selection and arrangement, appropriate technology and content, and a deep understanding of how people shop and what they want from their stores.

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