Lego Store tops in in-store experience, reveals reputation report

The Lego Store is ranked one for in-store experience, according to the latest 2017 Retail Reputation Report, which assesses retailers doing well and doing poorly when it comes to in-store experience.   The assessment includes everything from wait times to staff competence and quality of service.

Amazon Alexa skills to feature payments

Software developers will soon have the opportunity to add Amazon Pay to the voice apps that are available from the Alexa Skills Store, according to an announcement Amazon made at a conference in Las Vegas this past week. Skills categories...

Walmart, Kohl's, Amazon, Dollar Tree cited as big Black Friday winners

When it comes to in-store traffic and digital consumer spend, the big retail winners this Black Friday into Cyber Monday weekend were big names: Kohl's, Amazon, Walmart and Dollar Tree, according to Gordon Haskett research. The analyst firm reported 65...

2018 will bring Lord & Taylor to Walmart.com shoppers

Walmart.com and Lord & Taylor are teaming up to launch a flagship store on Walmart's e-commerce site come Spring 2018. The collaborative brand store will provide a "specialized online experience," according to a press release. "Our goal is to create...

Amazon Go stores may be close to a full 'go'

Amazon is gearing up to establish a roster of Amazon Go stores, the cashierless retail strategy the mega etailer has had in pilot for just about a year, according to a Bloomberg report. Amazon is hiring personnel for the stores, claims Bloomberg.

CVS Health delivering next-day service come the new year

CVS Health will debut next-day delivery of drugs and even same-day service come 2018. The new services efforts are the latest in an ongoing battle among retailers to give consumers the fastest product delivery possible and the latest shot by...

Hilton teams up with Amazon in loyalty program strategy

Hilton Honors members can now link Amazon accounts to their Hilton account and shop Amazon using Hilton points, according to a TechCrunch report. The collaborative effort is the first time a hotel brand and Amazon have joined forces in a...

Kroger debuts new website to embrace local, emerging brands

Kroger, in an effort to deepen and expand brand partnerships, has launched a new website called Kroger.Com/WeAreLocal. "Kroger has always had a commitment to supporting small business owners and local vendors," said Mike Donnelly, Kroger executive vice president of merchandising...

JustFab, Sephora, Walmart tops in customer experience personalization

When it comes to personalizing the customer experience, Walmart, JustFab and Sephora are doing the best job, according to the first annual Retail Personalization Index from Sailthru. The index ranks 100 brands on the quality and degree of personalization and...

Target has big plans for the big holiday season

Target is boosting the number of exclusive brands available for the holiday season and expanding ways consumers can shop while at the same time increasing staffing and associate training. Most of its 1,700 holiday gift products this season will be...

Outdoors retailer shuttering doors on Black Friday

For the third year in a row, outdoors retailer REI won't be open on Black Friday. Its CEO claims the strategy is helping the business and is a path other retailers should take, according to a Business Insider report. Selling...

Amazon brings Amazon Pay in-store program to restaurants with Clover

Amazon has expanded the Amazon Pay in-store program to restaurants with Clover point-of-sale stations located in the northeastern part of the U.S. and Seattle area, according to a company announcement. Starting next month, customers in select areas will be able...

Amazon plans to hire on over 120K workers for holiday season

The human resources teams at Amazon are getting pretty busy as the etailer plans to hire for over 120,000 jobs this holiday season for its fulfillment, sortation centers and customer service sites. "We prepare year round for the holidays, and...

Costco expands delivery options

Costco is now offering same-day and two-day delivery via a new internal program and a partnership with Instacart. The delivery expansion comes on the heels of retailers, including Best Yet, striving to get goods into the hands of the consumer...

Walmart readying same-day delivery for NYC customers

Free, same-day delivery will soon be offered by Walmart in the New York City area. The delivery move will put the retailer in sync with its acquired ecommerce arm, Jet.com, which already offers city residents such service, according to a...

Walmart's Jet.com prepping private label brand

Jet.com, now an ecommerce arm of Walmart, is getting ready to launch a private label product line boasting over 60 household and food items. The move comes as competition is increasing dramatically in the omnichannel retail space.

Amazon's Whole Foods suffers credit card breach

As consumers still grapple with a massive Equifax data breach, reports indicate Whole Foods' shoppers are likely facing a similar issue. Amazon's Whole Foods Market reported last week that payment card data has been taken from venues within some stores,...

Amazon's Manhattan hub will house 2,000 employees

Amazon's impending Manhattan office will be home to 2,000 employees over the next three years, according to an AM New York report. The office, slated to open in 2018, is a 360,000,000-square foot spot at 5 Manhattan West, and Amazon has signed a 15-year lease, according to the report. It will be home for Amazon Advertising.

Walgreens-Rite Aid deal gets regulatory green light

While Walgreens isn't getting the opportunity to acquire all the Rite-Aid stores initially hoped for, it is getting the regulatory green light to acquire about 42 percent of the stores at a cost of $4.38 billion. The approved deal between Walgreens Boot Alliance Inc. and Rite Aid Corp.

Kohl's teams with Amazon in product return partnership

Looking to return an Amazon purchase? Now you have two options: send it back to Amazon or drop it off at Kohl's. Kohl's will be accepting select Amazon return items in 82 stores come next month, according to a Reuters...

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