Kroger, Ocado partner up to revamp the U.S. grocery customer experience

Kroger is partnering with U.K.-based grocer Ocado Group to use its technology, the Ocado Smart Platform, in a quest to redefine its U.S.-based customer experience. The platform provides a centralized automated model of online retailing, according to a Kroger announcement....

Walmart shutters Scan&Go due to consumer disinterest

There's no more Scan&Go happening at Walmart as the top retailer has shuttered the cashierless checkout app. The reason, according to a Business Insider report, was due to little shopper interest and participation. Walmart’s decision comes as its top competitor,...

Amazon setting up model 'smart' homes for smart device experience

The best place to try out a new technology or product is where it's going to be used and Amazon apparently believes that's the case with its smart home technology product line. The mega omnichannel player is setting up model...

India ripe market for Amazon grocery, household product sales

Grocery items and household products will likely account for over half of Amazon's India business in the next five years and are already the largest category on Amazon in regard to what’s selling in India. Such growth will likely lead...

Meijer hops on scan-and-pay bandwagon

Meijer is the latest supermarket chain to jump on the shop-and-scan bandwagon and will roll out the technology to all its stores by the end of the summer, according to a press release. Meijer's program, called Shop & Scan, enables...

Walmart building, remodeling and tapping interactive displays

Walmart is building 20 new stores and remodeling hundreds of existing locations, mostly in Florida and Texas, with new designs on everything from aisle layout to shelving and deploying interactive displays in revamped electronics departments. The new store/redesign strategy, according...

Amazon offering in-home gadget service

On the heels of announcing a partnership with Best Buy to sell its Fire-enabled televisions, Amazon is reportedly also setting up its own 'Geek Squad' initiative much like Best Buy's technology support service. The move, according to a Recode report,...

Amazon partners with Best Buy on Amazon Fire TV strategy

Amazon is partnering with Best Buy in an exclusive agreement to sell its Amazon Fire smart televisions sold via Best Buy's Insignia brand and Toshiba. The strategy, which will kick off this summer, is to expand Amazon’s Fire TV brand within the brick-and-mortar landscape, according to a USA Today report.

Walmart prepping hundreds of high-tech pickup towers

In the quest to provide consumers fast and easily product pick up, Walmart plans to expand its 'high-tech' pickup towers at stores. In the past year Walmart has established the towers in nearly 200 locations, according to a company blog...

Amazon expands Key access nationwide

Amazon's Key smart entry technology is now available nationwide and the in-home Key delivery program is available to Prime members in 37 specific cities. Amazon Key, which is a keyless entry, remote local and unlock technology, also now boasts a...

Amazon prepping Whole Foods pick-up service, claims report

Amazon is reportedly getting a product pick-up service strategy in place for its Whole Foods Market locations, according to a Motley Fool report. The news comes as retailers and grocers are scrambling to lure shoppers with a myriad of delivery...

No more Cosmo at Walmart checkout aisle

Hyper sexual content has no place in the Walmart checkout experience as the nation’s top retailer is booting the Cosmopolitan magazine off the aisle racks. "Walmart will continue to offer Cosmopolitan to customers that wish to purchase the magazine, but...

Walmart expanding grocery delivery across the country

In the latest shot fired in the battle to provide greater delivery options, Walmart plans to expand its online grocery delivery to more than 40 percent of the U.S. by 2019. Right now, the service is available in six markets...

Amazon debuts first Missouri fulfillment center

The latest Amazon fulfillment center is calling St. Peters, Missouri home. It's the first center in Missouri, according to a press release.

Amazon extends Prime discount to Medicaid consumers

Amazon is offering Medicaid consumers its Prime membership for $5.99 a month, a big discount from its monthly $12.99 cost. The move is a discount program expansion, according to the New York Times, as Amazon first offered the same discount...

Target revamps storm damaged location with next-gen strategy

A Texas-based Target location, shuttered following Hurricane Harvey in August, 2017, is now re-open and boasting the retailer's next generation strategy when it comes to technology and customer experience. The Humble-based store was left under eight feet of water after...

Amazon may be going into banking business, claims report

Amazon, J.P. Morgan and Capital One Financial are reportedly teaming up on a checking account initiative to attract the younger consumer. A Fortune report, citing the Wall Street Journal, claims the three companies are mulling the banking service, but it would not mean Amazon would be opening a banking division.

Amazon expands Whole Foods delivery to San Francisco, Atlanta

Amazon Prime members in six more cities now have access to free, 2-hour delivery on Whole Foods Market orders. Amazon, the omnichannel giant which bought Whole Foods Market in 2017, is extending the fast delivery option to Atlanta and San...

Amazon debuts its own health product line

Amazon is clearly taking on the big pharma and drugstore competition with its own special brand of health products. It has launched Basic Care, which is an exclusive line, according to a CNBC report, though the items are being manufactured...

Walmart's Marc Lore: I’m not leaving my job

Marc Lore, chief of Walmart's digital ecommerce for the U.S. and co-founder of Jet, which Walmart bought last year, says he's not leaving his job. As Retail Customer Experience reported last week, a news report claimed Lore was looking to...

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