JD.com debuts first store in new high-tech supermarket chain

Chinese ecommerce player JD.com is opening the first of what will be a chain of high-tech supermarkets in Beijing. A Bloomberg report stated the strategy is JD.com's move to battle Alibaba Group Holding in the physical retail segment. The stores,...

Store closures will hit 12K in 2018

The start of the new year will bring a "rash" of bankruptcy filings and store closing announcements, according to a Business Insider report that cited data from Cushman & Wakefield. More than 12,000 stores will shutter their doors, about 3,000 more than in 2017. The bankruptcy list, according to BI, includes Sears, Stein Mart and Bon-Ton Stores.

Tax bill may impact retailer strategy in several ways

Retailers will likely be hiring less workers and embracing automation technology due to the new federal tax laws. The first place to be automated will likely be the cash register, given lower new equipment costs that will come into play...

National Returns Day will be busy, claims UPS report

Tuesday, Jan. 3, is National Returns Day, and it's expected to be a record setter as UPS predicts 1.4 million items will be returned.

November retail beats last year's sales by 6%

It was a happy November for retailers as sales increased 6 percent compared to a year ago, according to the National Retail Federation. Online and non in-store sales grew 10.5 percent year-over-year, according to a release, which NRF stated illustrates...

Digital signage market to grow up 8.21 percent from 2017 to 2022

The global digital signage market is expected to grow at a compound annual growth rate of 8.21 percent from 2017 to 2022, according to a report by ReportBuyer. This growth is being driven by technological advances in the displays and declining hardware costs.

Green Monday expected to deliver another big online shopping opportunity

There’s Black Friday, Small Business Saturday, this year's newly-crowned Sofa Sunday and — of course — Cyber Monday. And then there's today's Green Monday online shopping day, which eBay, among other etailers, plans to cash in on. Today's shopping today...

Future of UK retail not so bright as 2018 gets closer

The U.K., along with Egypt and Venezuela, is expected to see negative retail market growth come the new year, according to a press release. A prime reason will be fallout from the Brexit vote and an uncertain economic climate due...

Lego Store tops in in-store experience, reveals reputation report

The Lego Store is ranked one for in-store experience, according to the latest 2017 Retail Reputation Report, which assesses retailers doing well and doing poorly when it comes to in-store experience.   The assessment includes everything from wait times to staff competence and quality of service.

Mobile proved dominant in Black Friday shopping, reveals report

Thanksgiving/Black Friday – Cyber Weekend holiday shopping produced increased retail revenue on the weekend days, delivering 32 percent growth compared to 24 percent growth in 2016, according to Salesforce holiday activity data. And despite reports that Cyber Monday would eclipse...

Black Friday drew big numbers in shoppers, store visits

Nearly two thirds (74 percent) of Black Friday/Thanksgiving shoppers spent at least the same as they did last year, averaging $377.50, according to data from the International Council of Shopping Centers. About 105 million adults hit malls and shopping centers,...

Walmart, Kohl's, Amazon, Dollar Tree cited as big Black Friday winners

When it comes to in-store traffic and digital consumer spend, the big retail winners this Black Friday into Cyber Monday weekend were big names: Kohl's, Amazon, Walmart and Dollar Tree, according to Gordon Haskett research. The analyst firm reported 65...

Big discounts hit way before Black Friday, Cyber Monday

Retailers didn't wait until the busiest shopping weekend of the year to discount items as a new EDITED report reveals 48 percent of the U.S. online apparel retail market was at an average discount of 46 percent, with big price...

Consumers love free shipping, reveals Deloitte survey

The top priority for consumers is getting free shipping, with nine of 10 consumers (88 percent) citing free shipping as being more valuable than fast shipping. The data, from Deloitte's 32nd annual holiday survey of consumer spend, also predicts that...

Consumer shopping glitches on the rise, reveals study

The 2017 Customer Rage Study reveals more than 62 million families had at least one shopping glitch in the past 12 months, leading to frustration and anger in the customer experience. And while retailers' customer service teams responded, 79 percent...

Retail sales climbed up a bit in October

October delivered a 0.1 percent increase in retail sales, compared to September, and a 4.3 percent gain compared to a year ago. The figures, released by the National Retail Federation, indicate that households will be spending during the holiday season,...

Survey: Younger shoppers expected to spend the most this holiday

Young adults, ages 18 to 24 years old, are expected to spend more this holiday season given more disposable income, according to a survey from the National Retail Federation and Prosper Insights & Analytics. Nearly half of the age group,...

Black Friday will be big for online retailers, claims Salesforce

While some reports may be indicating Black Friday is losing its shine at the top shopping day, a Salesforce report expects it to be the busiest digital shopping day in history, with mobile accounting for 60 percent of total traffic...

Robust holiday season spike ahead, reveals survey

Consumers in the U.S. are likely already holiday shopping, and holiday season spend is predicted to grow 6 percent this year, according to a JLL Retail survey. Generation X consumers are expected to spend more than Baby Boomers, 30 percent...

Retail jobs on decline after big weather events

The retail industry lost 18,000 jobs in October, according to the National Retail Federation, and while it's hard to pinpoint specific reasons, extreme weather events may have played a part. The figure does not include auto dealers, restaurants or gas...

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Why Levi's isn't acting its age when it comes to retail customer experience