Trends / Statistics News
Private payroll on the upswing yet SMBs having tough time hiring
August 5, 2019
While private payrolls increased by 156,000 jobs last month — beating industry projections — small retailers are having a hard time finding workers.
read nowReport: Just 1 bad experience can turn off a shopper
July 29, 2019
More than half of shoppers, 55%, will not return to a brand or retailer after one bad experience, indicating that today's consumer has nearly zero tolerance…
read nowPersonal is a big want for consumers, reveals data
July 12, 2019
A majority, 78%, of consumers are more likely to shop at retailers and brands providing a personalized experience, and 73% of online shoppers are likely to…
read nowRite Aid teams with Adobe on digital transformation strategy
July 11, 2019
In a quest to deliver a personal and connected health and wellness experience for shoppers, Rite Aid is deploying the Adobe Experience Cloud. The technology…
read nowReport: Consumers expect personal, seamless experience
July 10, 2019
When it comes to the retail experience, more than half of consumers, 66%, care more about the experience than about product or service price, according to the…
read nowRetailers behind in personalizing the retail experience, claims study
July 9, 2019
Nearly half, 44%, of retailers, have made no progress in customizing the in-store shopping experience and today's digital natives love brick-and-mortar more…
read nowFood is a big part of summer retail activity, reveals study
July 2, 2019
When it comes to retail spending in the summer months it's all about food and consumers still prefer the physical retail environment overall.
read nowConsumers view retail tech as experience booster
June 28, 2019
Shoppers are embracing retail technologies as they are proving to boost the shopping experience and make the shopping experience easier.
read nowFriendShip drives loyalty, in-store visits with Paytronix digital CX platform
June 27, 2019
FriendShip has increased in-store visits by 5% and has seen gas purchases jump 18% it said, due to targeted pump-to-store marketing created by Paytronix as…
read nowSurvey: Most Gen Z shoppers using Buy Online Pickup In Store
June 26, 2019
Package Conceirge, a provider of automated locker solutions, has released findings about the shopping behaviors of adults aged 18-25 years old. Among the…
read nowA great time to be a consumer, say retail leaders
June 26, 2019
Today's shoppers are not only "nuanced in their expectations," but are in the driver's seat of the retail transacation, according to industry leaders that…
read nowReport: Brands not understanding shopper needs
June 25, 2019
There's still a big disconnect between shoppers' needs and what brands understand when it comes to those needs and providing a friction-free buying experience.
read nowConsumers love exceptional service, will jump ship for it
June 25, 2019
Two-thirds of consumers will jump ship to another brand if that brand is providing the best experience.
read nowRetail sales rosy in May
June 18, 2019
The American consumer is busy shopping, shopping and shopping and the result is healthy May sales data after a sluggish April.
read nowRetailers have lots of data but little direction, reveals research
June 18, 2019
Retailers are collecting needed data, but one in three marketers don't know what to do with it, according to a Clicktale study.
read nowAlternative and cashless payment acceptance grows, but security remains a concern
June 13, 2019
Consumers are open to embracing payment options such as wearables and smartphones, but they have high levels of concern about being able to secure such…
read nowFather's Day spend to hit all-time high, predicts NRF
June 12, 2019
Spending on dads this year is expected to break the record books, with an all-time high of $16 million being doled out by consumers.
read nowAmazon is the 'go to' retailer, claims study
June 6, 2019
In what may come as little surprise to those in the retail sector, Amazon is considered the "go to" online retailer by 81% of Americans.
read nowBad digital experiences are hurting retailers' bottom line
June 6, 2019
Bad digital experiences are costing brands and retailers revenue as nearly all, 95%, of consumers in the U.S. and U.K. will jump off an e-commerce or brand…
read nowStudy: Shoppers loving luxury brands, try-before-buy and non-traditional delivery
June 5, 2019
A MetaPack research report that polled more than 1,000 consumers in the U.S. and Canada reveals an increase in consumers buying from luxury brands and choosing…
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