Trends / Statistics News
Consumers want personal touch, seamless customer journey
June 3, 2019
A JLL study on shopper expectations reveals consumers want and expect skilled customer service, personalization, convenience and a sharing economy.
read nowPhysical retail still very much a wanted channel, reveals survey
May 30, 2019
Consumers still love the physical retail store environment, with 85% of U.S. shoppers dropping into a brick-and-mortar store during a typical week, according…
read nowVuitton handbags boast AMOLED displays
May 29, 2019
The latest flexible display (think foldable smartphones, roll-up TVs) will soon be on a special line of Louis Vuitton handbags.
read nowNY's Hudson Yards retail space bolstering nearby retail, claims report
May 28, 2019
While the newly-opened Hudson Yards retail and business development has garnered much media coverage since opening this year, it's not the only New York City…
read nowMillennials driving retail models, shaping trends
May 20, 2019
When it comes to successful new retail models and retail trends the millennial generation is the driving force.
read nowDedicated digital teams taking root among brands
April 17, 2019
Nearly half, 48%, of brands have a dedicated digital experience team to drive and shape customer experience and journey.
read nowPhysical, digital retail merging, reveals study
April 11, 2019
Traditional physical retail and online retail are increasingly merging into a seamless shopping experience, according to the National Retail Federation's…
read nowAI spend to hit $35.8B this year led by retail industry
April 5, 2019
Worldwide spend on artificial intelligence systems will hit $35.8 billion this year, reflecting a 44% jump over 2018 spend, according to an IDC report.
read nowCustomer satisfaction with retail takes a dip
April 3, 2019
Customers' satisfaction with retailers remains on the decline, with a second consecutive dip on the American Customer Satisfaction Index report for 2018-2019.
read nowOmnichannel a prime focus this year, reveals report
February 15, 2019
Sixty-seven percent of retailers are all about omnichannel this year and 50 percent view a mobile shopping app as a top priority, according to a Shopgate…
read nowValentine's Day should deliver more experiential gifts this year
February 13, 2019
There'll be roses, jewelry and, of course, chocolate this Valentine's Day, but there will also be increased spend and focus on experiential experiences ranging…
read nowConsumer expectations growing at a healthy clip, reveals study
February 12, 2019
Retailers shouldn't expect consumer expectations to decline any time soon, if at all, as a Brand Keys report reveals expectations are growing an average of 2…
read nowSurvey: Retailers surviving, but not thriving so far this year
February 11, 2019
Despite rosy predictions by economists, a leading retail organization and the White House administration, retailers aren't expecting a robust 2019 sales…
read nowValentine's Day spend should be a record-setter
February 5, 2019
Consumers are projected to spend more than ever on Valentine's Day yet fewer will be celebrating the annual February love event.
read nowMore jobs in January, but unemployment jumps a bit
February 4, 2019
The government shutdown, so far at least, isn't having a big impact on the U.S. workforce as 304,000 jobs were added last month.
read nowGlobal AI market to hit $3 trillion by 2024
January 23, 2019
The global artificial intelligence market is anticipated to be worth $3,061.35 billion by the end of 2024, while the combined annual growth rate is projected…
read nowAI leading the retail tech charge, claims report
January 18, 2019
Artificial intelligence is the focus of the most pilots and leading the technology pack when it comes to future adoption, according to a survey conducted by…
read nowRetailers ditching paper manuals for digital training tools
January 14, 2019
Employees armed with mobile tools are happier, better trained and take better care of customers, according to a survey conducted in 2018 by Vanson Bourne on…
read nowSurvey: Few Americans want limits on face recognition tech
January 14, 2019
A national survey from the Center for Data Innovation reveals one of four Americans want the government to strictly limit facial recognition technology. Just…
read nowSurvey: Over one-third of retailers not collecting customer data
December 28, 2018
While online holiday shopping is robust this year — given a projected 22 percent spike compared to last year — 36 percent of retailers aren't collecting…
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