Trends / Statistics News
National Returns Day will be busy, claims UPS report
January 3, 2018
Tuesday, Jan. 3, is National Returns Day, and it's expected to be a record setter as UPS predicts 1.4 million items will be returned. That represents an …
read nowNovember retail beats last year's sales by 6%
December 28, 2017
It was a happy November for retailers as sales increased 6 percent compared to a year ago, according to the National Retail Federation.
read nowDigital signage market to grow up 8.21 percent from 2017 to 2022
December 20, 2017
The global digital signage market is expected to grow at a compound annual growth rate of 8.21 percent from 2017 to 2022, according to a report by ReportBuyer.
read nowGreen Monday expected to deliver another big online shopping opportunity
December 11, 2017
There’s Black Friday, Small Business Saturday, this year's newly-crowned Sofa Sunday and — of course — Cyber Monday.
read nowFuture of UK retail not so bright as 2018 gets closer
December 8, 2017
The U.K., along with Egypt and Venezuela, is expected to see negative retail market growth come the new year, according to a press release.
read nowLego Store tops in in-store experience, reveals reputation report
December 5, 2017
The Lego Store is ranked one for in-store experience, according to the latest 2017 Retail Reputation Report, which assesses retailers doing well and doing…
read nowMobile proved dominant in Black Friday shopping, reveals report
November 29, 2017
Thanksgiving/Black Friday – Cyber Weekend holiday shopping produced increased retail revenue on the weekend days, delivering 32 percent growth compared to 2…
read nowBlack Friday drew big numbers in shoppers, store visits
November 28, 2017
Nearly two thirds (74 percent) of Black Friday/Thanksgiving shoppers spent at least the same as they did last year, averaging $377.50, according to data from…
read nowWalmart, Kohl's, Amazon, Dollar Tree cited as big Black Friday winners
November 28, 2017
When it comes to in-store traffic and digital consumer spend, the big retail winners this Black Friday into Cyber Monday weekend were big names: Kohl's…
read nowBig discounts hit way before Black Friday, Cyber Monday
November 28, 2017
Retailers didn't wait until the busiest shopping weekend of the year to discount items as a new EDITED report reveals 48 percent of the U.S. online apparel…
read nowConsumers love free shipping, reveals Deloitte survey
November 27, 2017
The top priority for consumers is getting free shipping, with nine of 10 consumers (88 percent) citing free shipping as being more valuable than fast shipping.
read nowConsumer shopping glitches on the rise, reveals study
November 24, 2017
The 2017 Customer Rage Study reveals more than 62 million families had at least one shopping glitch in the past 12 months, leading to frustration and anger in…
read nowRetail sales climbed up a bit in October
November 20, 2017
October delivered a 0.1 percent increase in retail sales, compared to September, and a 4.3 percent gain compared to a year ago.
read nowSurvey: Younger shoppers expected to spend the most this holiday
November 17, 2017
Young adults, ages 18 to 24 years old, are expected to spend more this holiday season given more disposable income, according to a survey from the National…
read nowBlack Friday will be big for online retailers, claims Salesforce
November 9, 2017
While some reports may be indicating Black Friday is losing its shine at the top shopping day, a Salesforce report expects it to be the busiest digital…
read nowRobust holiday season spike ahead, reveals survey
November 7, 2017
Consumers in the U.S. are likely already holiday shopping, and holiday season spend is predicted to grow 6 percent this year, according to a JLL Retail survey.
read nowRetail jobs on decline after big weather events
November 7, 2017
The retail industry lost 18,000 jobs in October, according to the National Retail Federation, and while it's hard to pinpoint specific reasons, extreme weather…
read nowStudy: Online holiday spend will beat in-store spend this year
November 1, 2017
For the first time ever, online holiday shopping spend will beat in-store retail spend, according to a new Deloitte study.
read nowOutdoors retailer shuttering doors on Black Friday
October 31, 2017
For the third year in a row, outdoors retailer REI won't be open on Black Friday.
read nowPrice not the only focus for consumers these days
October 25, 2017
While the price point will always be a top consideration for the consumer, other factors, from in-store events to great service, are also top of mind…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
