Trends / Statistics News
Study: Indian consumers increasingly rely on mobile banking
June 22, 2017
A recent study from financial services technology leader FIS shows a dramatic increase over the past year in the use of mobile devices and other digital…
read nowReport: Omnichannel retailers will likely be operating one channel by 2027
June 20, 2017
If a new research report proves correct, there won't be many omnichannel retailers operating at the close of the next decade.
read nowOnline card spending to reach $6T by 2021
June 20, 2017
The value of e-commerce card payments made worldwide grew 26 percent during 2015 to reach $2.7 trillion. This represented 12 percent of all card expenditure…
read nowOnline shoppers heading abroad to get best product price
June 19, 2017
A new UPS study reports U.S. online shoppers have no qualms about doing business with international retail sites if they can get a better price.
read nowFather's Day spend will likely be record-setting event
June 15, 2017
Americans will spend more on Dad this year than in the past with Father's Day spending expected to hit a record-setting high of $15.5 billion, according to the…
read nowHandbags ruled in Mom's day shopping this year
June 7, 2017
When it comes to buying something for mom on her special day, a good number of consumers hit the handbag and purse aisles, according to a new research from…
read nowConsumers hungry for 3D printing, targeted notifications
June 6, 2017
A new Interactions survey on what shoppers want from retail technology reveals consumers are hungry for targeted notifications in the shopping experience and…
read nowGraduation time is boom time for retailers
June 2, 2017
Consumer spend on graduation is predicted to hit an all-time high this year.
read nowStudy: Consumers not happy with resolution experience
May 24, 2017
A new inContact study revealed that customers are not getting the 'fast resolution' expected in today's retail commerce environment and companies must improve…
read nowHouse drops Durbin repeal; retailers ring up a win
May 24, 2017
The U.S. House of Representatives has dropped wording that would have repealed the controversial Durbin Amendment of the Dodd-Frank Wall Street Financial…
read nowHuman interaction key to customer experience, reveals research
May 23, 2017
Trading human interaction for total automation may save money but it's not going to win a retailer any points with consumers.
read nowWarren Buffet: Retail is changing big time
May 17, 2017
Iconic investor Warren Buffett isn't very bullish on the retail segment. In fact, in his view, retail is now purely ecommerce.
read nowMillennials love burger discounts, Gen X favors Mexican fare price cuts
May 16, 2017
A new national consumer report regarding restaurant and take-out dining habits reveals 53 percent have at least one food/mobile app on their smartphone and 7…
read nowFlowers don't rule Mother's Day, but gift cards are welcome
May 12, 2017
A new study regarding what moms want for Mother’s Day debunks one of the top holiday myths — that flowers rule.
read nowMother's Day spend may be a record-setter this year
May 5, 2017
Shoppers will spend the most ever this year come Mother's Day, averaging about $186 on purchase, reveals a NRF survey conducted by Prosper Insights &…
read nowConsumers eager to use electronic pay options
May 4, 2017
A new study reveals more than a third of Americans and Europeans are happy to trade cash for electronic payment options and 20 percent have already made the…
read nowConsumers feel misunderstood by retailers, claims study
May 3, 2017
Just 61 percent of consumers believe companies understand their needs and that less than stellar percentage is leading to fading loyalty.
read nowStarbucks CEO: It's a dire time for brick-and-mortar retailers
May 2, 2017
The new chief of Starbucks is making his view clear when it comes to what's happening with the retail brick-and-mortar sales environment, calling the changes…
read nowSmall biz owners have a rosy outlook on growth
April 27, 2017
Half of small business owners are viewing current business conditions as good or excellent and predict conditions will improve in the next six months.
read nowRetailers failing at personalization, claims study
April 26, 2017
Less than half of retailers are successfully driving a personalized consumer experience and even fewer are using advanced strategies to customize the shopping…
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