Trends / Statistics News
AI adoption growing but growth may be too fast, reveals survey
March 11, 2021
One good thing about the pandemic is that artificial intelligence adoption is accelerating, but a KPMG study states the growth may be too fast.
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Study: Many retailers were unprepared for 2020 holiday season
March 9, 2021
A good number, 17%, of U.S. and U.K. retailers, were not prepared for the holiday 2020 sales season and missed out on sales.
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Digital signage market to reach $27.8B by 2026
March 5, 2021
The digital signage market will grow from $16.3 billion to $27.8 billion by 2026, according to a report by MarketsandMarkets. The market will also grow at a…
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Proximity sensors market to reach $6B by 2028
March 4, 2021
The proximity sensors market will grow from $3.68 billion in 2020 to $6.41 billion by 2028, according to a report by Verified Market Research.
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TJ Maxx leader expects spend surge, revenge shopping ahead
February 26, 2021
Once COVID-19 vaccinations are widely available TJ Maxx's CEO Ernie Herrman expects a surge in consumer spend and "revenge shopping" to hit the retail sector.
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Consumers' love for digital, social continues to grow
February 25, 2021
Nearly half of the global population is tapping one social media platform and not just to stay in touch during the ongoing pandemic.
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January retail sales reflect strong start for 2021
February 24, 2021
January was a busy month for consumers and retail sales illustrate a "very strong start" to the year, according to the National Retail Federation.
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Chat commerce can boost retail revenue, claims survey
February 16, 2021
Retailers employing chat commerce technology can benefit from higher revenue, improved customer retention, reduced service costs and greater marketing…
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Valentine's Day will be much more homey this year
February 12, 2021
This year's Valentine's Day celebration is likely going to be a home-based experience for many given the ongoing pandemic.
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Consumers loving digital banking engagement, reveals BoA
February 12, 2021
Consumers are embracing mobile banking with one banking institution experiencing record levels of engagement.
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UK shoppers missing the in-store retail experience
February 2, 2021
When it comes to in-store retail activity, a majority, 74%, of U.K. shoppers, are missing the physical brick-and-mortar customer experience.
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Vaccine won't propel consumers back to retail stores, claims survey
January 27, 2021
As millions of consumers are being vaccinated to combat the COVID-19 virus it's not likely too many will be increasing trips to retail stores.
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Pandemic propels big spike in customer service calls
January 25, 2021
The increased use of online shopping led to a huge spike, 69%, in customer service call volumes during 2020 as COVID-19 spread throughout the world, according…
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COVID-19 vaccine bodes well for a retail recovery
January 25, 2021
Top U.S. retailers view the COVID-19 vaccine as a key part of retail recovery in 2021 and a good number of big retailers are optimistic about the industry this…
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IoT market to reach $677B by 2025
January 22, 2021
The global internet-of-things market is expected to reach $677 billion by 2025, according to research by BuyShares.co.nz. The market is also expected to grow…
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Pandemic didn't deter holiday sales
January 19, 2021
The retail holiday sales in late 2020 hit an unexpected high point given a 8.3% spike compared to the previous year, according to the National Retail…
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Holiday sales spur brighter outlook for Lululemon
January 14, 2021
Consumer activity during the recent holiday sales season has Lululemon expecting higher earnings and sales in its fourth quarter.
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Survey: Consumers hungry for messaging, conversational AI
December 28, 2020
A good majority, 85%, of worldwide consumers are on board with messaging brands, up from 65% last year, and 75% would spend more with brands that offer…
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NRF report: Pandemic driving 'most challenging time' for retail
December 3, 2020
The ongoing COVID-19 pandemic is making this year's holiday season one of the most unusual and most challenging in retail's history, according to National…
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Holiday sales growth to hit between 3.6% to 5.2%, predicts NRF
November 24, 2020
Holiday sales between November and December won't be as dim as some may think due to the pandemic as there will be growth, according to the National Retail…
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