Webinar Roundtable: How Mobile Will Re-invent Retail & Dining

Webinar Roundtable: How Mobile Will Re-invent Retail & Dining

Mobile technology is prompting fast and furious change in the worlds of retail and foodservice.

Type: Webinar




Webinar:  Americans with Disabilities Act - Compliance for Financial Institutions

Webinar: Americans with Disabilities Act - Compliance for Financial Institutions

The U.S. Department of Justice (DOJ) has issued a final ruling on new accessibility standards under the Americans with Disabilities Act (ADA), which pertains to automated teller machines (ATMs). The final rule imposes new standards for ATMs that include requirements...

Type: Webinar




Webinar: Optimizing HR and Payroll Effectiveness for Retail and Restaurants

Webinar: Optimizing HR and Payroll Effectiveness for Retail and Restaurants

Investing in an HRM application has proven to be one of the most effective ways for businesses to reduce costs, improve productivity and increase employee engagement and satisfaction, while also driving sales.

Type: Webinar




Webinar:  Connecting contact center, social and web interactions to create superior customer service

Webinar: Connecting contact center, social and web interactions to create superior customer service

It’s not about product price, it’s about customer relationships. It’s about every interaction you have with your customer during their life cycle. And, with an increasing number of interaction points, such as social media, it gets more complicated.

Type: Webinar




Webinar:  Faces in the Crowd: Audience measurement tools in digital place-based media

Webinar: Faces in the Crowd: Audience measurement tools in digital place-based media

As digital place-based advertising grows in prominence, advertisers want to validate the metrics and successes of their campaigns as they have for generations with traditional media.

Type: Webinar




Webinar:  Turning Website Visitors Into Customers By Building Trust Online

Webinar: Turning Website Visitors Into Customers By Building Trust Online

People do business with those whom they trust. On the Internet, this is particularly true. If you can build more trust with your customers, your revenues can soar.

Type: Webinar




Webinar - Mobile Retail: What Comes Next?

Webinar - Mobile Retail: What Comes Next?

There's a lot of talk about and a lot of interest in mobile retailing, from scannable on-screen coupons to line-busting with checkout in the aisle. In this webinar, you'll learn about the state-of-the-art of m-retail technology, and practical advice on what steps to take next in order to make these dreams a reality.

Type: Webinar




Webinar: Online Retail and the ROI of Live Help - Why Global Online Shoppers Demand Live Customer Service

Webinar: Online Retail and the ROI of Live Help - Why Global Online Shoppers Demand Live Customer Service

A growing number of retailers are turning to live chat and click-to to-call solutions to provide live online customer service instead of forcing shoppers to use self-service or call a toll-free number. Why?

Type: Webinar




Webinar: Digital Out-of-Home (DOOH) Advertising - An Agency Perspective Overcoming Challenges with New Approaches

Webinar: Digital Out-of-Home (DOOH) Advertising - An Agency Perspective Overcoming Challenges with New Approaches

The DOOH market is on the rise and advertising on those digital screens is becoming more prevalent in the world today. Although this is good news for targeted, high value advertising, most ad agencies still regard the media as immature...

Type: Webinar




Webinar: Leveraging Lean Store Operations to Improve the Customer Experience

Webinar: Leveraging Lean Store Operations to Improve the Customer Experience

Meeting Description: Learn how leading retailers are applying Lean Six Sigma to improve the customer experience.

Type: Webinar




Webinar: Seven ways to cut costs with retail systems integration and roll-outs

Webinar: Seven ways to cut costs with retail systems integration and roll-outs

Retail technology like digital signage and next-generation POS can generate revenue, increase efficiency and satisfy customers – but it also requires intelligent use of resources to deploy and maintain. In this webinar, you'll learn seven strategies for working with your...

Type: Webinar




Webinar: Behind the fall of a retail giant: Seven things every retailer can learn from the collapse of Circuit City

Webinar: Behind the fall of a retail giant: Seven things every retailer can learn from the collapse of Circuit City

The recent collapse of once-great electronics retailer Circuit City sent shockwaves through retail – but to many, it wasn't entirely a shock. Two former customer experience designers for the company speak out on the seven mistakes Circuit City made –...

Type: Webinar





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