C-Speak: How merchants can protect their business from growing CNP fraud

Sept. 15, 2017

 

Earlier this year, fraud prevention specialist Kount published the results of its fifth annual Mobile Payments and Fraud Survey. Shortly after the report was published, we sat down with Kount CEO Brad Wiskirchen and COO Rich Stuppy to talk about this year’s results, and about trends that are influencing the market now.

The two executives talked about the effects of EMV on card-not-present fraud, the trending focus on the mobile channel, and the difficulty of staying ahead of fraudsters as they continuously test payment systems for potential points of entry and infiltration. Wiskirchen and Stuppy also discussed ways merchants can fight the threat of online payments fraud, especially from mobile websites and apps, as consumers increasingly use smartphones and tablets for their online shopping.

In this C-speak video interview, retailers can learn about some of the most important and effective steps they can take to stem fraud through online and mobile channels.


Topics: Data Security, PCI Compliance, Technology

Companies: Kount


Why Moe's is focused on adding tech to support delivery, catering and back-of-house functions

Why Moe's is focused on adding tech to support delivery, catering and back-of-house functions

Bruce Schroder, president of Moe's Southwest Grill, chats about how the brand uses technology to drive sales.

Sponsored by: Hughes

Engaging Digital Signage Built with Intel Inside®

Engaging Digital Signage Built with Intel Inside®

Get to market faster with feature-rich digital signage from Intel, deliver tangible value and leave lasting impressions, measure audience engagement in real-time, and quickly adapt to new trends for a seamless experience across every channel.

Public Retail Kiosks – Give a Unique Customer Experience

Public Retail Kiosks – Give a Unique Customer Experience

Cities are exploring a smart city vision that uses Internet of Things (IoT) technologies to collect and analyze data for better management of public resources and services.

Storytelling is key to boosting customer experience and profit

Storytelling is key to boosting customer experience and profit

The most common tendency with retailers is to simply give the facts about a product or service without really telling a story about them. Panelists at the ICX Summit addressed this topic and how to create profitable narratives.

Sponsored by: Mood Media

The 'ultimate bank customer experience': Are we there yet?

The 'ultimate bank customer experience': Are we there yet?

At the BCX Summit, CarrieAnne Cormier of Avidia Bank talked about the importance of serving customers with the right balance of high-tech and high-touch.

Retail banking execs learn new ways to woo, wow and win customers at the 2016 BCX Summit

Retail banking execs learn new ways to woo, wow and win customers at the 2016 BCX Summit

This fall, retail financial services executives from the US and beyond convened at the Bank Customer Experience Summit in Chicago to learn more about the latest banking trends and the customer attitudes driving them. But it wasn't all work, as our highlights video proves.

How Kroger Co. is growing the business

How Kroger Co. is growing the business

Shashank Saxena, director of strategy, integration and development for The Kroger Co., talks with Hughes' Tim Tang about business innovation at the recent CONNECT Mobile Innovation Summit.

ROBO 3D™

ROBO 3D™

The ROBO 3D printer has given the design and engineering teams the power to create nearly anything that can be imagined to test, validate, explore and play to help realize client visions.

Freebirds talks mobile innovation at CONNECT Mobile Innovation Summit

Freebirds talks mobile innovation at CONNECT Mobile Innovation Summit

Freebirds' VP of Marketing Erin Levzow talks with Hughes' Tim Tang about the importance of mobile for both the business and the customer.

Retailers craft 'phygital' solutions

Retailers craft 'phygital' solutions

Retailers are starting to bridge the gap between physical and digital to create phygital solutions. Two panelists spoke about this development at this year's ICX Summit.

AML Monarch

AML Monarch

The Monarch is the latest in self-service kiosk technology from AML. Combining the power of a desktop computer and the user experience of a tablet, the Monarch is the ideal built-for-purpose kiosk designed for retail, hospitality and commercial applications.

Video: Retailers dive into technology at Interactive Customer Experience Summit

Video: Retailers dive into technology at Interactive Customer Experience Summit

The Interactive Customer Experience (ICX) Summit featured almost three days of education, networking and tours.


Related Content


Latest Content

Get the latest news & insights


NEWS

RESOURCES

TRENDING

FEATURES

Walmart Store No 8 incubator advances VR strategy