C-Speak: How technology is boosting the stadium customer experience

| by S.A. Whitehead

Don Dierig, general manager, Delaware North Sportservice, Phil Castellini; COO of the Cincinnati Reds; and Kent Savage, founder and CEO of Apex Supply Chain Technologies, chatted about how technology has improved the customer experience at the Great American Stadium -— home of the Cincinnati Reds.

 

 


Topics: Consumer Behavior, Customer Experience

Companies: Apex Supply Chain Technologies



S.A. Whitehead

Award-winning veteran print and broadcast journalist, Shelly Whitehead, has spent most of the last 30 years reporting for TV and newspapers, including the former Kentucky and Cincinnati Post and a number of network news affiliates nationally. She brings her cumulative experience as a multimedia storyteller and video producer to the web-based pages of Pizzamarketplace.com and QSRweb.com after a lifelong “love affair” with reporting the stories behind the businesses that make our world go ‘round. Ms. Whitehead is driven to find and share news of the many professional passions people take to work with them every day in the pizza and quick-service restaurant industry. She is particularly interested in the growing role of sustainable agriculture and nutrition in food service worldwide and is always ready to move on great story ideas and news tips.


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