2016 Retail Customer Experience Top 100

Publication Type:
Special Report

Published / Updated:
March 14, 2016

The 2016 Retail Customer Experience Top 100 report, sponsored by ConfirmIt, offers a pure list of brands and how they ranked in regard to customer service, online experience, brick-and-mortar experience and overall customer experience. Given the increasing use of smartphones and Internet mobile devices in the retail shopping environment, the report also features critical insight on how mobile devices are impacting the retail industry, online and offline.



Confirmit

Confirmit helps businesses operationalize feedback to drive change throughout their organizations using the world’s most secure, reliable and scalable solutions for Voice of the Customer, Employee Engagement and Market Research programs. Confirmit’s solutions enable companies to run feedback and research programs that increase revenue, reduce costs and promote culture change.

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