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The Expert Guide to Mobile Loyalty Sign-Up and Engagement

The Expert Guide to Mobile Loyalty Sign-Up and Engagement

Expert tips to strengthen your loyalty program with mobile

Type: White Paper

Sponsor: CodeBroker


Interactive Trade Show Exhibits: Decrease Production Time and Cost while Increasing Interactivity

Interactive Trade Show Exhibits: Decrease Production Time and Cost while Increasing Interactivity

2 Fish Company was enlisted by Yanfeng Automotive Interiors to pursue an ambitious project: the construction of an interactive touch screen system as part of a massive trade show booth for the 2017 North American International Auto Show.

Type: Case Study

Sponsor: IntuiLab


Digital Signage in the Hotel Industry

Digital Signage in the Hotel Industry

Digital signage applications are spreading throughout hotels, from the lobby to the conference center to the room. Learn about new concepts for informing and engaging hotel guests through digital signage, and how to make the network work for the hotel.

Type: Guide

Sponsor: LG Electronics USA, Inc.


Digital Transformation - Optimized User Experience & Application Performance

Digital Transformation - Optimized User Experience & Application Performance

A recently completed study by EIQ Research and InfoVista found that while the top two business challenges enterprises face on their digital transformation journey are business agility and cloud migration, they almost universally believe their WANs cannot currently meet those demands. View the infographic to learn more!

Type: Infographic

Sponsor: InfoVista


Dixons Carphone

Dixons Carphone

Imagine innovative apps on an in-store wireless tablet. They smoothly guide the sales journey, offer persuasive proof points and find deals to match customers' exact needs. Now suppose that setup needs more bandwidth than is available to many stores and there's no time for a network upgrade. Dixons Carphone used Ipanema..

Type: Case Study

Sponsor: InfoVista


Foundation for Digital Transformation - Optimized User Experience & Network Readiness

Foundation for Digital Transformation - Optimized User Experience & Network Readiness

A recent IT executive survey conducted by EIQ for InfoVista revealed that while consumer industries pay attention to digital transformation initiatives, they need to place equal importance on backend processes and tools to support digital transformation. These process include network readiness, cloud migration, and security.

Type: Special Report

Sponsor: InfoVista


KBC Bank Increases Productivity & Reduces Costs with Skype for Business

KBC Bank Increases Productivity & Reduces Costs with Skype for Business

With Ipanema, KBC delivers excellent quality of experience to Skype for Business and Microsoft Office 365 users, increasing productivity and reducing telecom costs by 20%. Strong user adoption resulted in supporting 140k sessions a week across 15k users and boosted teleworking capability.

Type: Case Study

Sponsor: InfoVista


[WEBINAR] Scaling Your Business: How Soccer Express Grew 25% in 2017

[WEBINAR] Scaling Your Business: How Soccer Express Grew 25% in 2017

In this webinar Andrew Veer, COO of Soccer Express, shares more on how a unified cloud platform has revolutionized the customer experience and fueled explosive growth for his company. Download now!

Type: Webinar

Sponsor: NetSuite, Inc.


Social Media Wall for Lingerie Retailer goes up in Half the Time

Social Media Wall for Lingerie Retailer goes up in Half the Time

Learn how the digital agency delivered an innovative and complex social media display solution in a portion of the time with the IntuiFace interactive app building tool. The no-coding-necessary design tool allowed the digital design team to deliver a flawlessly performing, engaging display in half of the time originally projected.

Type: Case Study

Sponsor: IntuiLab


Christmas Self-Service Kiosk Magic: Transforming Idle Waiting Time to Active Shopping Time

Christmas Self-Service Kiosk Magic: Transforming Idle Waiting Time to Active Shopping Time

Learn how self-service kiosks increase customer spend and significantly enhance customer service at a shopping mall during the Christmas holiday season.

Type: White Paper

Sponsor: Qwick Media, Inc.


[WEBINAR] How to Deploy Outdoor Digital Signage Successfully

[WEBINAR] How to Deploy Outdoor Digital Signage Successfully

In this webinar, experts from Intel share digital signage market trends. IBASE experts too share how to deploy outdoor digital signage successfully. Download now!

Type: Webinar

Sponsor: IBASE Technology USA


Click and Collect: A $42B Opportunity in the US

Click and Collect: A $42B Opportunity in the US

Find out about different models of Click and Collect, their strengths and weaknesses, and which one is likely to be the next big wave in North America. Get a snapshot about statistics and outlook on the market.

Type: White Paper

Sponsor: Qwick Media, Inc.


Connecting with Customers with New Digital Tools

Connecting with Customers with New Digital Tools

Electronics retailers are leveraging digital displays and other technological tools to create a deeper bond with shoppers.

Type: White Paper

Sponsor: LG Electronics USA, Inc.


[WEBINAR] Why Artificial Intelligence (AI) Is Essential to Your Customer Care Strategy in 2018 and Beyond

[WEBINAR] Why Artificial Intelligence (AI) Is Essential to Your Customer Care Strategy in 2018 and Beyond

In this webinar, Mark Beccue, Principal Analyst at Tractica, and Jane Price, VP of Marketing at Interactions, host an interactive dialog that examines how AI is being implemented in the retail customer care space. Download now!

Type: Webinar

Sponsor: Interactions LLC


ZIVELO: Wayfinding

ZIVELO: Wayfinding

NAVIGATE YOUR WORLD WITH WAYFINDING KIOSKS FROM ZIVELO™

Type: Infographic

Sponsor: ZIVELO LLC


ZIVELO: What is an Interactive Kiosk?

ZIVELO: What is an Interactive Kiosk?

What is an Interactive Kiosk? 

Type: Infographic

Sponsor: ZIVELO LLC


An Integrated Network of Powerful Self-Service Solutions

An Integrated Network of Powerful Self-Service Solutions

We build touchscreen kiosks, infuse our software, integrate with your backend, support each step and offer a full warranty for the lifetime of the product. All our products are capable of functioning together as a unique self-service system to deliver the best possible service to your clients.  

Type: Infographic

Sponsor: Qwick Media, Inc.


Bringing E-commerce Like Capabilities to Brick-and-Mortar Stores for Shopper Engagement

Bringing E-commerce Like Capabilities to Brick-and-Mortar Stores for Shopper Engagement

Brick-and-mortar retailers could slow the erosion of their businesses by e-commerce platforms if they had better ways to understand shopper behavior and increase the probability of sales. The key is getting shoppers engaged with the store and brand, and borrowing on some of the techniques used by online platforms.

Type: White Paper

Sponsor: ComQi, Inc.


ComQi helps Hudson Group’s World Duty Free stores “Take Flight” at  Detroit Metropolitan Airport

ComQi helps Hudson Group’s World Duty Free stores “Take Flight” at Detroit Metropolitan Airport

Hudson Group, one of the largest travel retailers in North America, has deployed a diverse set of dazzling digital displays at one of America’s busiest airports aimed at energizing the large store and driving sales and promotions, as well as adding to the customer experience.

Type: White Paper

Sponsor: ComQi, Inc.


Retail Displays Remain Relevant

Retail Displays Remain Relevant

Although online shopping may be changing the retail landscape, there’s no substitute for the ability to touch a product before buying.

Type: White Paper

Sponsor: Frank Mayer and Associates, Inc.


Self-Service Kiosks that Bring You Business Not Make You Busier

Self-Service Kiosks that Bring You Business Not Make You Busier

Take a quick look at a variety of interactive self-service kiosks by Qwick Media and empower your business with solutions that generate business.

Type: Infographic

Sponsor: Qwick Media, Inc.


NEXCOM Digital Signage Player Sparks Elevator Rides with Enriched Experience

NEXCOM Digital Signage Player Sparks Elevator Rides with Enriched Experience

The need of a compact solution for elevators that allows connecting one or more displays with remote management capabilities for an enriched experience can be attained with NEXCOM's digital signage players.

Type: Case Study

Sponsor: NEXCOM


L’Oréal Reinvigorates Brand Image with Digital Signage

L’Oréal Reinvigorates Brand Image with Digital Signage

Digital signage enables L’Oreal to promote its image as a fresh, energetic, and technologically advanced brand, distinguishing it from other brands.

Type: Case Study

Sponsor: Advantech Corp


Smart Shelf Solution for Targeted Advertising

Smart Shelf Solution for Targeted Advertising

Retail operators are looking to implement smart shelves to gain a better understanding of customers behaviors, which will in turn create potential sales opportunities to boost revenue and enhance customer satisfaction. 

Type: Special Report

Sponsor: NEXCOM


Increasing Retail Brick-and-Mortar Traffic With Innovative Digital Signage

Increasing Retail Brick-and-Mortar Traffic With Innovative Digital Signage

The purpose of this paper from LG is to present ideas for enhancing the retail in-store experience to fuel customer obsession via innovative digital signage.

Type: White Paper

Sponsor: LG Electronics USA, Inc.


The Gift of Wow – Preparing Your Store for the Holiday Season

The Gift of Wow – Preparing Your Store for the Holiday Season

Today’s consumer expects a flawless shopping experience. So how do you wow a customer that already has soaring expectations? Here are three steps to prepare your business for this season’s holiday shopper, and beyond.

Type: White Paper

Sponsor: NetSuite, Inc.


Streamlining Unified Commerce Complexity

Streamlining Unified Commerce Complexity

Achieving a unified commerce platform requires a fundamental shift away from inward-looking systems and focuses instead, omnichannel commerce requires retailers to be outward looking, to focus on customer needs, wants and behaviors.

Type: White Paper

Sponsor: NetSuite, Inc.


Strategies for Maximizing Mobile Point-of-Sale Technology

Strategies for Maximizing Mobile Point-of-Sale Technology

Mobile point-of-sale (mPOS) goes beyond mobile check out. Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.

Type: White Paper

Sponsor: NetSuite, Inc.


Retailers Blueprint for Success - Enabling Great Customer Experiences

Retailers Blueprint for Success - Enabling Great Customer Experiences

Examine the common challenges holding retailers back and the five customer-focused commerce musts to building a unified customer experience.

Type: White Paper

Sponsor: NetSuite, Inc.


Build the Foundation for Great Customer Experiences

Build the Foundation for Great Customer Experiences

The innovation disruptors bring requires a key strategy: put the customer at the center of your business and deliver great experiences to them. Understand how consistent, timely, relevant and personalized experiences are enabled by having the right technology foundation in place.

Type: White Paper

Sponsor: NetSuite, Inc.


3 Critical Components to Achieving the Perfect Order

3 Critical Components to Achieving the Perfect Order

Delivering the perfect order requires a delicate balance of inventory visibility, routing logic and strategies for dealing with exceptions. Explore the 3 critical components to delivering the perfect order.

Type: White Paper

Sponsor: NetSuite, Inc.


180-yr old Spectator Seating Company Cheers on Employee Engagement

180-yr old Spectator Seating Company Cheers on Employee Engagement

Hussey Seating, a 180-year-old, sixth-generation family owned seating solutions company, installs Mvix digital signage solutions to enhance employee engagement.

Type: Case Study

Sponsor: Mvix


Making the Move to Immersive Retail

Making the Move to Immersive Retail

Retailers large and small have long relied on in-store advertising and signage to attract customers, promote individual products and product lines, and highlight sales and other offers.

Type: White Paper

Sponsor: NEC Display Solutions


When Technology & Customer Experience Collide: Paving the way for self-serve and ordering kiosks

When Technology & Customer Experience Collide: Paving the way for self-serve and ordering kiosks

People are integrating technology into their everyday lives with increasing frequency and confidence. Today’s always-on, hyper-connected, technology-filled lifestyle has influenced consumer expectations and challenged businesses in nearly every industry.

Type: White Paper

Sponsor: Frank Mayer and Associates, Inc.


The Rise of the Smart Store

The Rise of the Smart Store

A host of technologies including the Internet of Things, Smart Shelves, beacons and others are converging in the retail space to create the store of the future. Network connectivity is the glue that holds it all together.

Type: White Paper

Sponsor: Cradlepoint


The Next Step in Indoor Signage

The Next Step in Indoor Signage

Backlit signs or traditional light boxes and neon signs can help get the message out, but new types of indoor signage are catching consumers’ attention.

Type: White Paper

Sponsor: Kraslex


[WEBINAR] Eliminating Islands of Technology in the Age of the Customer

[WEBINAR] Eliminating Islands of Technology in the Age of the Customer

Forrester Research principal analyst Brendan Witcher and Ryan Parker from Intel, discuss insights from an Intel-commissioned survey of retail decision makers in the US, UK, Germany, Japan and China. Download now!

Type: Webinar

Sponsor: Intel Corporation


The Tipping Point for Self-Service Kiosks in Restaurants

The Tipping Point for Self-Service Kiosks in Restaurants

As more and more restaurant chains explore the use of self-order kiosks, the technology may be on the road to widespread acceptance.

Type: Guide

Sponsor: Frank Mayer and Associates, Inc.


Beyond Touch: Options for Interactivity

Beyond Touch: Options for Interactivity

Although touch is the prime medium for interaction with digital displays, it’s far from the only one. These 12 methods for interactivity can work in partnership with touch to create an unparalleled user experience.

Type: White Paper

Sponsor: IntuiLab


[WEBINAR] Reaching Shoppers in the Moments that Matter

[WEBINAR] Reaching Shoppers in the Moments that Matter

In this webinar, presenters discuss the best ways to implement digital experience platforms. Download now!

Type: Webinar

Sponsor: Intel Corporation


2017 Retail Customer Experience Top 100

2017 Retail Customer Experience Top 100

With up-to-date information on each of the Top 100 brands, this is a compelling read for anyone in the retail industry or striving to provide technology and tools for retailers.

Type: Special Report

Sponsor: RetailCustomerExperience.com


Keep point-of-sale data safe on all sides

Keep point-of-sale data safe on all sides

The technologies at work in today’s retail point-of-sale (POS) environment capture more – and more valuable – customer data than ever before, allowing retailers to provide seamless and highly personalised shopping experiences.

Type: White Paper

Sponsor: HP Inc.


2017 Digital Signage Trends

2017 Digital Signage Trends

In the past, retail has always been the leader to deploy digital signage. But now on the rise are smart businesses that want high resolution imaging and collaboration tools to transform the work environment.

Type: Infographic

Sponsor: LG Electronics USA, Inc.


How Mobile Ordering Apps Stack Up

How Mobile Ordering Apps Stack Up

Mobile ordering apps are poised to be a major sales driver for fast casual restaurants, but not all apps are built the same.

Type: White Paper

Sponsor: Fuzz Productions


Internet + Enterprise = the New ‘Interprise’

Internet + Enterprise = the New ‘Interprise’

Network architecture is leveraging 4G LTE, the cloud and SD-WAN to create a new way of managing the enterprise.

Type: White Paper

Sponsor: Cradlepoint


NEXCOM Audience Analytics Digital Signage Player Boosts Customer Satisfaction

NEXCOM Audience Analytics Digital Signage Player Boosts Customer Satisfaction

Business intelligence gives retailers a better understanding of customers' behaviors to help adjust and optimize selling strategies. With advanced Quividi audience analytics, retailers can securely and accurately measure audience dwell and attention times, and estimate their gender and age ranges, turning raw data into action

Type: Special Report

Sponsor: NEXCOM


Case Study: How Telenor Created an In-Store Digital Experience with DIY Interactivity Software

Case Study: How Telenor Created an In-Store Digital Experience with DIY Interactivity Software

Retailers and leaders in hospitality already have the skills needed to create modern, engaging, multi-touch spaces. You don’t have to have a PhD or spend $100K+ in app development to achieve interactive in-store and omni channel design.

Type: Case Study

Sponsor: IntuiLab


Retail Tech Is Having Its Back To The Future Moment

Retail Tech Is Having Its Back To The Future Moment

In an odd twist, a massive high-tech investment in omni-channel, big data and IoT is taking retailers back to the future – back to something they used to know and do well: creating relationships with their customers.

Type: White Paper

Sponsor: ComQi, Inc.


[WEBINAR] Why merchant-branded mobile payments is a successful approach to meeting consumer expectations

[WEBINAR] Why merchant-branded mobile payments is a successful approach to meeting consumer expectations

Adoption of device-based offerings have been tepid so far. Are you on the same page as your customers when it comes to mobile checkout? Download this webinar to find out.

Type: Webinar

Sponsor: IBM Corporation


Implementing a Billpay Kiosk Project Step-by-Step

Implementing a Billpay Kiosk Project Step-by-Step

Deploying billpay kiosks looks like a complicated process, but it doesn’t need to be.

Type: White Paper

Sponsor: U.S. Payments


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