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[WEBINAR] Eliminating Islands of Technology in the Age of the Customer

[WEBINAR] Eliminating Islands of Technology in the Age of the Customer

Forrester Research principal analyst Brendan Witcher and Ryan Parker from Intel, discuss insights from an Intel-commissioned survey of retail decision makers in the US, UK, Germany, Japan and China. Download now!

Type: Webinar

Sponsor: Intel Corporation


The Tipping Point for Self-Service Kiosks in Restaurants

The Tipping Point for Self-Service Kiosks in Restaurants

As more and more restaurant chains explore the use of self-order kiosks, the technology may be on the road to widespread acceptance.

Type: Guide

Sponsor: Frank Mayer and Associates, Inc.


Beyond Touch: Options for Interactivity

Beyond Touch: Options for Interactivity

Although touch is the prime medium for interaction with digital displays, it’s far from the only one. These 12 methods for interactivity can work in partnership with touch to create an unparalleled user experience.

Type: White Paper

Sponsor: IntuiLab


5 Tips for Improving Loyalty

5 Tips for Improving Loyalty

A well-designed, innovative loyalty program can help you surprise and delight your customers with engaging and rewarding experiences. Technology is fast changing customer expectations, so it’s vital to refresh and reimagine the possibilities. To jumpstart your efforts, here are five concrete ideas.

Type: White Paper

Sponsor: Stellar Loyalty


[WEBINAR] Reaching Shoppers in the Moments that Matter

[WEBINAR] Reaching Shoppers in the Moments that Matter

In this webinar, presenters discuss the best ways to implement digital experience platforms. Download now!

Type: Webinar

Sponsor: Intel Corporation


2017 Retail Customer Experience Top 100

2017 Retail Customer Experience Top 100

With up-to-date information on each of the Top 100 brands, this is a compelling read for anyone in the retail industry or striving to provide technology and tools for retailers.

Type: Special Report

Sponsor: Confirmit


Keep point-of-sale data safe on all sides

Keep point-of-sale data safe on all sides

The technologies at work in today’s retail point-of-sale (POS) environment capture more – and more valuable – customer data than ever before, allowing retailers to provide seamless and highly personalised shopping experiences.

Type: White Paper

Sponsor: HP Inc.


2017 Digital Signage Trends

2017 Digital Signage Trends

In the past, retail has always been the leader to deploy digital signage. But now on the rise are smart businesses that want high resolution imaging and collaboration tools to transform the work environment.

Type: Infographic

Sponsor: LG Electronics USA, Inc.


How Mobile Ordering Apps Stack Up

How Mobile Ordering Apps Stack Up

Mobile ordering apps are poised to be a major sales driver for fast casual restaurants, but not all apps are built the same.

Type: White Paper

Sponsor: Fuzz Productions


Internet + Enterprise = the New ‘Interprise’

Internet + Enterprise = the New ‘Interprise’

Network architecture is leveraging 4G LTE, the cloud and SD-WAN to create a new way of managing the enterprise.

Type: White Paper

Sponsor: Cradlepoint


Case Study: How Telenor Created an In-Store Digital Experience with DIY Interactivity Software

Case Study: How Telenor Created an In-Store Digital Experience with DIY Interactivity Software

Retailers and leaders in hospitality already have the skills needed to create modern, engaging, multi-touch spaces. You don’t have to have a PhD or spend $100K+ in app development to achieve interactive in-store and omni channel design.

Type: Case Study

Sponsor: IntuiLab


Retail Tech Is Having Its Back To The Future Moment

Retail Tech Is Having Its Back To The Future Moment

In an odd twist, a massive high-tech investment in omni-channel, big data and IoT is taking retailers back to the future – back to something they used to know and do well: creating relationships with their customers.

Type: White Paper

Sponsor: ComQi, Inc.


EV Charging Stations Offers Digital Signage Opportunities

EV Charging Stations Offers Digital Signage Opportunities

The sale of electric vehicles is expected to skyrocket over the next 15 years. The charging network required to keep those vehicles running will be a perfect match for digital signage.

Type: White Paper

Sponsor: media mea LLC


[WEBINAR] Why merchant-branded mobile payments is a successful approach to meeting consumer expectations

[WEBINAR] Why merchant-branded mobile payments is a successful approach to meeting consumer expectations

Adoption of device-based offerings have been tepid so far. Are you on the same page as your customers when it comes to mobile checkout? Download this webinar to find out.

Type: Webinar

Sponsor: IBM Corporation


Implementing a Billpay Kiosk Project Step-by-Step

Implementing a Billpay Kiosk Project Step-by-Step

Deploying billpay kiosks looks like a complicated process, but it doesn’t need to be.

Type: White Paper

Sponsor: U.S. Payments


Optimize your selling channels

Optimize your selling channels

Matching customer information with where they are located to help retailers make better decisions and maximize their revenue.

Type: White Paper

Sponsor: Pitney Bowes


3D Rewards Center Kiosk in Retail

3D Rewards Center Kiosk in Retail

Digital signage kiosks can be seen in many types of retail stores to provide shoppers with up-to-date information and the latest promotions.

Type: White Paper

Sponsor: Advantech Corp


Digital Menu Boards: The solution for meeting upcoming FDA requirement

Digital Menu Boards: The solution for meeting upcoming FDA requirement

The U.S. Food and Drug Administration’s (FDA) Menu Labeling Requirement Act will go in effect on May 5th, 2017. This is bound to put some huge pressures on food establishments as this legislation requires any food service operation with 20 or more locations to have calorie counts and other nutritional information included in their menus.

Type: White Paper

Sponsor: ComQi, Inc.


Smart technology narrows gap in consumer data for retailers

Smart technology narrows gap in consumer data for retailers

With smart technology, retailers can collect information on consumer behaviors and adjust their strategy accordingly to increase revenue.

Type: White Paper

Sponsor: media mea LLC


5 Best Practices for Turning Your Website into a Content Marketing Machine

5 Best Practices for Turning Your Website into a Content Marketing Machine

Does your website leverage the best in content marketing practices to ensure potential clients look to you for solutions? 51 percent of B2B buyers rely more on content to research and make purchasing decisions than they did a year ago.

Type: White Paper

Sponsor: Networld Press


[WEBINAR] Retailers: Discover the key to seamless cross-channel connections

[WEBINAR] Retailers: Discover the key to seamless cross-channel connections

Join Pitney Bowes for this webinar to learn how a revolutionary approach to ‘Knowing Your Customer’ makes it possible to understand customers as individuals, discern their connections and reach each one more personally across every channel and touchpoint.

Type: Webinar

Sponsor: Pitney Bowes


Interactive Kiosks from the Hardware to the Software

Interactive Kiosks from the Hardware to the Software

When considering a kiosk deployment, it’s not only important to think about the individual components, but how they’ll work together.

Type: White Paper

Sponsor: NEC Display Solutions


Marriott Hotels and Fitness on Demand Case Study

Marriott Hotels and Fitness on Demand Case Study

Reinvent the hotel fitness center into an inviting, flexible modern space that allows guests to engage in fitness classes and programs that fit individual needs and schedules, while maximizing cost-effectiveness, as well as using updated facilities as a selling point to attract guests.

Type: Case Study

Sponsor: LG Electronics USA, Inc.


Size Matters In Digital Signage

Size Matters In Digital Signage

To get the most out digital signage in retail settings, keep two key words in mind: Size Matters. That doesn’t mean bigger is better. What matters is using screen sizes that suit the setting, dynamics and purpose.

Type: White Paper

Sponsor: ComQi, Inc.


Digital Signage – Key to Retail 4.0 Transformation

Digital Signage – Key to Retail 4.0 Transformation

The retail business is again in the midst of massive transformation - with Retail 4.0 driven by advances of the cloud, big data analytics and the Internet of Things, and growing preference of shoppers for seamless experiences.

Type: White Paper

Sponsor: ComQi, Inc.


Drive the moment: How the connected car can drive your business

Drive the moment: How the connected car can drive your business

OnStar recognizes the value of its connected driver base, and has created a group through OnStar Business Driver to address the opportunity for third parties wanting to make these connections.

Type: White Paper

Sponsor: General Motors OnStar Business Driver


Creating customized 1:1 personal journeys for drivers

Creating customized 1:1 personal journeys for drivers

Driving has been one of the last areas of human activity to remain outside the reach of the internet. Now, with 4G LTE modems being deployed in cars, there are enormous opportunities for retailers, restaurants, hotels and other service providers to interact with drivers.

Type: White Paper

Sponsor: General Motors OnStar Business Driver


Beyond Mobile Exploring Complementary Technologies for Omni-Channel Strategies

Beyond Mobile Exploring Complementary Technologies for Omni-Channel Strategies

The pressure to create an integrated shopping experience in support of omni-channel retail strategies is very real. But there is no “finish line” when it comes to omni-channel success. It’s not just a matter of creating the right experience, it’s a matter of creating a better experience than the guys down the street…and sustaining it.

Type: White Paper

Sponsor: AML


Well-Educated Customers Become Loyal Customers

Well-Educated Customers Become Loyal Customers

Total Wine & More learned early on that good marketing shouldn’t try to “out-smart” consumers in an effort to get them to buy. Instead, Total Wine & More educates their customers about their many product choices, which in turn helps to earn their loyalty.

Type: Case Study

Sponsor: Hughes


Bon-Ton Harnesses the Power of Omni-Channel Retailing with HughesON

Bon-Ton Harnesses the Power of Omni-Channel Retailing with HughesON

Retailers are increasingly launching omnichannel strategies to provide a seamless shopping experience across in-store and online channels. A digitally enhanced store experience can give retail chains a big advantage over Amazon and other online-only competitors.

Type: Case Study

Sponsor: Hughes


How To Stretch Customer Imagination With Digital Signage

How To Stretch Customer Imagination With Digital Signage

Identify a variety of opportunities where new and unique displays can be deployed for maximum impact.

Type: White Paper

Sponsor: LG Electronics USA, Inc.


How IT Can Eliminate Monitor and PC Pain Points Using the Latest LG Technologies

How IT Can Eliminate Monitor and PC Pain Points Using the Latest LG Technologies

New technologies can ease the burden on IT departments while enhancing productivity and satisfaction for the end users they serve.

Type: White Paper

Sponsor: LG Electronics USA, Inc.


LOYALTY PROGRAMS AND MOBILE TECHNOLOGY: Reward Your Customers

LOYALTY PROGRAMS AND MOBILE TECHNOLOGY: Reward Your Customers

Over the past few years, loyalty programs have become an increasingly vital marketing tool for businesses. While attracting new customers through advertising has always been a core element of the marketing mix, efforts to retain customers are equally important.

Type: White Paper

Sponsor: Revel Systems


Understanding the Secrets of Inventory Management: Restaurant, Retail and Grocery

Understanding the Secrets of Inventory Management: Restaurant, Retail and Grocery

Inventory management is an art form. It is finding the right balance between ordering costs, carrying costs and shortage costs, and managing all three proactively in order to benefit the bottom line. For SMB’s, in particular, inventory habits can make or break a business, and inventory management is one of the greatest areas for improvement.

Type: White Paper

Sponsor: Revel Systems


Intelligent Reporting: A Powerful Analytics Tool

Intelligent Reporting: A Powerful Analytics Tool

This white paper provides a look at the foundation of intelligent reporting, explores best practices and outlines specific industry examples of successful usage.

Type: White Paper

Sponsor: Revel Systems


IntuiFace + Beacons: IntuiLab Adds No-Coding Support for Beacon Technology

IntuiFace + Beacons: IntuiLab Adds No-Coding Support for Beacon Technology

IntuiLab, provider of IntuiFace, the world’s premier no-coding interactive experience creation platform, is excited to announce the introduction of a series of capabilities aimed at the creation of beacon-aware and beacon-enabled interactive experiences without writing code.

Type: White Paper

Sponsor: IntuiLab


IntuiLab Brings “Design for Accessibility” to Interactive Digital Signage

IntuiLab Brings “Design for Accessibility” to Interactive Digital Signage

IntuiLab, provider of IntuiFace, the world’s premier no-coding interactive experience creation platform, is excited to announce the introduction of a series of features aimed at creating accessible interactive experiences without writing code.

Type: White Paper

Sponsor: IntuiLab


The Official Guide: Choosing your Point of Sale

The Official Guide: Choosing your Point of Sale

Owning a business is not easy. Business owners rely on efficient tools to help run every aspect of their business, from finances to operations. These business tools can start from simple paper and pen to cash registers to tablet-based Point of Sale (POS) systems.

Type: Guide

Sponsor: Revel Systems


[Infographic] Laser Projectors in Digital Signage

[Infographic] Laser Projectors in Digital Signage

As the digital space of your market becomes more sophisticated, available projector technology needs to be more sophisticated too.

Type: Infographic

Sponsor: NEC Display Solutions


2016 Retail Customer Experience Top 100

2016 Retail Customer Experience Top 100

Retail Customer Experience’s 2016 Top 100 report, which highlights top online, brick-and-mortar and omnichannel players, offers compelling insight on retailers’ strategies in providing a robust and rewarding customer experience.

Type: Special Report

Sponsor: Confirmit


Staying Secure with Parallel Networks

Staying Secure with Parallel Networks

Parallel Networks allow retailers, financial institutions and branch offices to incorporate digital signage into their marketing efforts without risking sensitive customer information.

Type: White Paper

Sponsor: Cradlepoint


Connecting the Retail Theater

Connecting the Retail Theater

Far from becoming irrelevant, the brick-and-mortar store is increasingly serving as the stage on which a brand displays its identity. Key to putting on that display is a reliable connectivity solution.

Type: White Paper

Sponsor: Cradlepoint


Interactive Digital Signage: Doing it Right, Right Now

Interactive Digital Signage: Doing it Right, Right Now

With the availability of no-coding interactive content creation, anyone can create and deploy interactive digital signage.

Type: White Paper

Sponsor: IntuiLab


Webinar: Creating emotional connections through immersive digital experiences

Webinar: Creating emotional connections through immersive digital experiences

Organizations today have an opportunity and responsibility to engage consumers with digital communications that create emotional connections between customers and brands through immersive encounters we call “digital experiences.”

Type: Webinar

Sponsor: Omnivex


Digital Signage: Is the Proverbial “Turning the Corner” Here?

Digital Signage: Is the Proverbial “Turning the Corner” Here?

Anyone in the emerging technology business can relate to annual predictions that the next year was going to be the one in which their industry took off. People in the digital signage industry have stopped doing that - because the business did, after many years, finally take off.

Type: White Paper

Sponsor: ComQi, Inc.


Maximize VoC ROI and Improve Profitability in Retail

Maximize VoC ROI and Improve Profitability in Retail

Retailers have unique business needs. If you want to secure a significant return on investment from your VoC program, you need to tailor it to your business. Confirmit has helped businesses like yours achieve more than 300% ROI from their VoC program.

Type: Infographic

Sponsor: Confirmit


The Most Wonderful Time of the Year

The Most Wonderful Time of the Year

Don’t let the season’s hustle and bustle have a negative impact on your bottom line. Instead, take action to improve your customer experience and drive your profits so it really can be the most wonderful time of the year!

Type: Infographic

Sponsor: Confirmit


The Total Economic Impact™ of Confirmit™ for Retail Organizations

The Total Economic Impact™ of Confirmit™ for Retail Organizations

Confirmit is the world's leading SaaS vendor for multi-channel Voice of the Customer, Employee Feedback, and Market Research solutions. Confirmit powers Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, panel management, data processing, analysis, and reporting.

Type: Infographic

Sponsor: Confirmit


Best Practice in Customer Experience Management

Best Practice in Customer Experience Management

This report looks at best practice in implementing voice of the customer programs to help retail businesses understand what their customers want and how to turn that knowledge into return on investment.

Type: White Paper

Sponsor: Confirmit


5 Steps To Successful Digital Signage in Higher Education

5 Steps To Successful Digital Signage in Higher Education

Every day, more schools, colleges and universities are using digital channels to create a stimulating modern environment that makes working and learning exciting. Digital signage is helping to change the ways educational facilities communicate with students, faculty members and visitors.

Type: Infographic

Sponsor: SignStix


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Surviving the retail revolution: 2018 will be a wild ride