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United Oil deploys Cradlepoint ARC Solution with Integrated 4G LTE to replace DSL

United Oil deploys Cradlepoint ARC Solution with Integrated 4G LTE to replace DSL

High-end retail gas stations embrace Cradlepoint solutions to cut costs and optimize customer experience

Type: Case Study

Sponsor: Cradlepoint


Cradlepoint Solution Allows Retail Jewelry Store to Open, Saving $50,000

Cradlepoint Solution Allows Retail Jewelry Store to Open, Saving $50,000

PANDORA, an international jewelry retailer, was almost delayed opening one of its unique concept stores in Lancaster, PA because of an ISP strike. However, its outsourced IT expert, eMazzanti Technologies, packaged a technology solution that allowed the store to open on time.

Type: Case Study

Sponsor: Cradlepoint


Healthier workplace snack options enabled by Cradlepoint powered kiosks

Healthier workplace snack options enabled by Cradlepoint powered kiosks

Cradlepoint IBR600 and MBR1200 provide quick and easy deployment and ensure kiosks remain up and running.

Type: Case Study

Sponsor: Cradlepoint


Blinds To Go Ensures Uptime for Retail Transactions with CradlePoint Network Solution

Blinds To Go Ensures Uptime for Retail Transactions with CradlePoint Network Solution

Cradlepoint devices provide wireless backup of wired Internet connections for retail superstores in the Blinds To Go system.

Type: Case Study

Sponsor: Cradlepoint


Trends in Pop-up Retail: Innovative Merchandising Driven by Flexible, Dependable Mobile Connectivity

Trends in Pop-up Retail: Innovative Merchandising Driven by Flexible, Dependable Mobile Connectivity

This paper explores the pop-up retail phenomenon, outlines the challenges and obstacles to successful implementation, and discusses existing, rapid-deployment solutions for connecting pop-up locations with mission-critical retail applications and the cloud.

Type: White Paper

Sponsor: Cradlepoint


Jackson-Hewitt Franchisee Speeds In-Store Retail Kiosk Deployment with Cradlepoint Network Solutions

Jackson-Hewitt Franchisee Speeds In-Store Retail Kiosk Deployment with Cradlepoint Network Solutions

During tax season, Jackson-Hewitt of northern Georgia offers tax preparation services in retail locations like Walmart and K-Mart. They set up temporary kiosks in these retail locations that require Internet access and phone service.

Type: Case Study

Sponsor: Cradlepoint


Trends in Retail Network Infrastructure

Trends in Retail Network Infrastructure

How wireless networks can empower faster retailing.

Type: White Paper

Sponsor: Cradlepoint


Cradlepoint Enablers for PCI Compliant Systems

Cradlepoint Enablers for PCI Compliant Systems

The objective of this White Paper is to help our customers better understand how to create and maintain a PCI Compliant network using Cradlepoint devices for network connectivity.

Type: White Paper

Sponsor: Cradlepoint


How Digital Signage Is Changing Corporate Communications

How Digital Signage Is Changing Corporate Communications

Digital signage is dramatically changing how organizations are communicating, replacing bulletin boards and posters with high impact visual messaging that increases operational efficiencies and engages staff and customers.

Type: White Paper

Sponsor: ComQi, Inc.


Mobile Wallets 101

Mobile Wallets 101

This report provides an introduction to mobile wallets, and explains why they should accept mobile proximity/point-of-sale payments through their own mobile app, through financial institution-issued mobile wallets, and through third-party mobile wallets.

Type: Guide

Sponsor: Mobile Payments Today


More than Menus: How Digital Signage is Making a Difference Behind the Counter

More than Menus: How Digital Signage is Making a Difference Behind the Counter

Quick Service Restaurant operators are discovering how changing menus over from paper and plastic to LCD is just the start of a powerful digital makeover. This paper looks at how operators are using one sophisticated digital engagement platform to gain tangible differences in both the customer facing and staff facing areas.

Type: White Paper

Sponsor: ComQi, Inc.


Barriers to the Adoption of Digital Signage

Barriers to the Adoption of Digital Signage

Being a digitally advanced retailer in 2015 requires change and innovation throughout the business. The convergence of new devices and technological advancements has guided the growth of online and in store retailing.

Type: White Paper

Sponsor: SignStix


Key Facts Behind the Accelerating Adoption of Digital Signage

Key Facts Behind the Accelerating Adoption of Digital Signage

Digital signage is rapidly becoming an integral part of the marketing mix, as technology advances continue to improve customer engagement opportunities.

Type: Infographic

Sponsor: SignStix


The Connected QSR

The Connected QSR

Successful restaurant operators typically are skilled at serving great food, not managing IT infrastructure. A 4G LTE network can make the task of managing a restaurant's digital devices a breeze.

Type: White Paper

Sponsor: Cradlepoint


It's All About the Customer Experience

It's All About the Customer Experience

Great experiences keep customers coming back time and time again. Give your customers a “wow” experience and they will tell their friends and colleagues and share on social media.

Type: White Paper

Sponsor: Interactive Customer Experience Summit (ICX Summit)


How to Increase Customer Engagement with Digital Signage

How to Increase Customer Engagement with Digital Signage

Digital Signage enables businesses of all sizes to communicate and engage with customers more effectively.

Type: Infographic

Sponsor: SignStix


Prepaid + Payment Kiosks = The Perfect Fit

Prepaid + Payment Kiosks = The Perfect Fit

Bill payment kiosks provide a boost for the launch of prepaid programs.

Type: Case Study

Sponsor: U.S. Payments


Business Continuity for Retail: 4G Networking Strategies to Maximize Revenue and Minimize Downtime

Business Continuity for Retail: 4G Networking Strategies to Maximize Revenue and Minimize Downtime

For businesses that rely on the Internet – whether for point-of-sale (POS) and credit card processing, or for cloud-based business and productivity applications, or both – non-stop availability is essential.

Type: White Paper

Sponsor: Cradlepoint


2017 Retail Customer Experience Top 100

2017 Retail Customer Experience Top 100

With up-to-date information on each of the Top 100 brands, this is a compelling read for anyone in the retail industry or striving to provide technology and tools for retailers.

Type: Special Report




2016 Retail Customer Experience Top 100

2016 Retail Customer Experience Top 100

Retail Customer Experience’s 2016 Top 100 report, which highlights top online, brick-and-mortar and omnichannel players, offers compelling insight on retailers’ strategies in providing a robust and rewarding customer experience.

Type: Special Report




WEBINAR: Millennials Disrupt Shopping: The New World of Connected Shopping

WEBINAR: Millennials Disrupt Shopping: The New World of Connected Shopping

Millennials are a strong and powerful influence in the retail segment and are disrupting traditional shopping patterns with their instant, constant connectedness.

Type: Webinar




Like, Friend, Retweet: Top Retailers Digitally Connect with Millennials

Like, Friend, Retweet: Top Retailers Digitally Connect with Millennials

Millennials care about, above all else, appearing to be living life to the fullest. For them, constant connection to social media means constant judgment. Social media is less about keeping in touch with friends and more about documenting noteworthy experiences through text and pictures.

Type: White Paper




How the Internet of Things is Reinventing Retail

How the Internet of Things is Reinventing Retail

In this position paper, we’ll get beyond the big numbers & future forecasts to focus on one of the ways the Internet of Things (or IoT for short) really matters for a retail group – how it can start to leverage IoT-driven systems & make shopping better for its customers through seamless, effective visual messaging driven by ComQi’s EnGage platform.

Type: White Paper




The ABCs of Customer Experience | Intouch Insight

The ABCs of Customer Experience | Intouch Insight

This handy 3-page guide will help CX professionals decode all of the industry buzzwords. Download now, and keep it on hand for quick reference!

Type: Mini-Guide

Sponsor: Intouch Insight


Kiosks That Deliver: One Stop, Full Service, Proven results

Kiosks That Deliver: One Stop, Full Service, Proven results

Stay on top of latest touchscreen technology with Qwick Media. We deliver an interactive solution that is built 100 percent in-house and is fully integrated with the client’s back-end system. Our success lies in our ability to work closely with customers and understand their unique requirements.

Type: Brochure

Sponsor: Qwick Media, Inc.


The ROI of Customer Experience

The ROI of Customer Experience "Cheat Sheet" | Intouch Insight

Download this 3-page "cheat sheet" to learn the 16 KPIs you should be tracking as a CX professional.

Type: Mini-Guide

Sponsor: Intouch Insight


Digital Retail Success Story: Time Proven, Customer Tested

Digital Retail Success Story: Time Proven, Customer Tested

Successful implementation of an integrated network of 85 retail self-service kiosks across Western Canada.

Type: Mini-Guide

Sponsor: Qwick Media, Inc.


10 Design Principles you Need to Know when Creating Multi-Touch Experiences

10 Design Principles you Need to Know when Creating Multi-Touch Experiences

Although touch screen technology has been available for decades, only recently has it become accessible to non-technical teams. The result is an explosion in demand for interactive experiences coupled with little understanding of how to build them well. Products like IntuiFace enable creative groups to realize any design, even bad ones.

Type: Research

Sponsor: IntuiLab


Apex Lenz™ Real-Time Retail Application Suite

Apex Lenz™ Real-Time Retail Application Suite

Get an eye-opening view of your critical data for powerful insights.

Type: Brochure

Sponsor: Apex Supply Chain Technologies


Apex Lenz™

Apex Lenz™

Capture a 360° view of your Big Data

Type: Brochure

Sponsor: Apex Supply Chain Technologies


Serving Air Canada: Time Proven Network of Intergarted Self-Service Solutions

Serving Air Canada: Time Proven Network of Intergarted Self-Service Solutions

For over three years, Qwick Media has worked with Air Canada to enhance traveler experience. Mobile and tablet charging stations with touchscreen capability are excellent self-service solutions with multiple benefits. Find out why Air Canada is using Qwick Media technology.

Type: Presentation

Sponsor: Qwick Media, Inc.


Add Value to Business with Phone and Tablet Charging Station

Add Value to Business with Phone and Tablet Charging Station

Deliver key information to your customers while providing them with a secure and convenient way to charge their mobile devices. Monetize high-traffic areas by selling advertisement space on your screen.

Type: Brochure

Sponsor: Qwick Media, Inc.


What I Get from Click and Collect

What I Get from Click and Collect

The Click and Collect system by Qwick Media offers multiple benefits for the retail industry. Download to learn more.

Type: Mini-Guide

Sponsor: Qwick Media, Inc.


Developing Retail Omnichannel: Self-service Solutions

Developing Retail Omnichannel: Self-service Solutions

Self-service solutions are an integral link in building an efficient omnichannel. This guide touches on the benefits of various solutions for the retail industry.

Type: Brochure

Sponsor: Qwick Media, Inc.


Key Features of Self-­Service Software

Key Features of Self-­Service Software

This brochure will help you make an informed decision when evaluating touchscreen software for self-service kiosks. Learn about most requested and popular software features.

Type: Brochure

Sponsor: Qwick Media, Inc.


HP MX12 Retail Solution: A new level of retail agility

HP MX12 Retail Solution: A new level of retail agility

Deliver an enhanced customer experience at the counter and increase your operational efficiencies with the HP MX12 Retail Solution, which combines a business-class Windows tablet, retail-ready case, and docking station.

Type: Brochure

Sponsor: HP Inc.


AML Monarch Data Sheet

AML Monarch Data Sheet

The purpose-built, enterprise-class kiosk that re-defines the self-service experience.

Type: Brochure

Sponsor: AML


AML Technical Brief

AML Technical Brief

The Monarch kiosk is a new dimension in customer-facing technology. For the first time, x86-64 architecture is incorporated into a small-form factor, low-power stationary kiosk. The power and performance of the Monarch opens the door to a broader range of application possibilities and elevates the user experience to a whole new level.

Type: Brochure

Sponsor: AML


Reinventing the customer experience

Reinventing the customer experience

The future of retail: It’s all about the experience. HP enables retailers and hospitality operators with the tools they need to empower their employees with the broadest portfolio of in-store solutions from traditional point-of-sale to mobile.

Type: Brochure

Sponsor: HP Inc.


Wireless In-Store Experience

Wireless In-Store Experience

Connecting shoppers and associates delivers cutting-edge capabilities.

Type: Brochure

Sponsor: Hughes


Hughes HR4700 Branch Gateway

Hughes HR4700 Branch Gateway

The Hughes Branch Gateways—the HR4400 and HR4700— were developed to offer varying performance and feature sets to better meet the diverse needs of the distributed enterprise.

Type: Fact Sheet

Sponsor: Hughes


Elevating The In-Store Experience: Why The Network Matters

Elevating The In-Store Experience: Why The Network Matters

Irrespective of which version of the future of the store you subscribe to, it’s clear that digital and data will power the store and transform the customer experience and store operations. While retailers understand most elements of this evolution, they often overlook a critical element - the store network.

Type: Brochure

Sponsor: Hughes


The Digital Experience Starts with the Network

The Digital Experience Starts with the Network

The convenience-store industry has an immense opportunity to "surprise and delight" the customer. The steady emergence of new solutions, such as location-based marketing and mobile payments, keep the race for leadership in customer experience fresh and competitive.

Type: Brochure

Sponsor: Hughes


TapSnap for Business

TapSnap for Business

We know that retaining customers and growing your business are top priorities for any successful enterprise. TapSnap’s photo marketing kiosks are designed for just that purpose.

Type: Brochure

Sponsor: TapSnap


Proport: The tablet for your business

Proport: The tablet for your business

PROPORT™ - Enable as a kiosk, point-of-sale terminal, digital signage player, and all-in-one customer-facing tablet solution. How is it different than any other tablet you’ve used before? PROPORT delivers all the functionality you need, right out of the box.

Type: Fact Sheet

Sponsor: Applied Device Technologies


mPOS 101

mPOS 101

What merchants need to know about mobile point-of-sale technology.

Type: Guide

Sponsor: Mobile Payments Today


The Retail Customer Evolution

The Retail Customer Evolution

For those who think online and mobile shopping are leading to the demise of physical retail stores, think again. 75% of purchases are still being made in-store.

Type: White Paper

Sponsor: Time Trade Systems Inc.


Legacy Church Elevates Worship Experience With Sophisticated Digital Signage Platform

Legacy Church Elevates Worship Experience With Sophisticated Digital Signage Platform

Led by the desire to more actively engage with their congregations, churches are increasingly integrating technology into their facilities - from incorporating everything from live presentations and videos to concert-grade sound systems to digital communications platforms.

Type: White Paper

Sponsor: LG Electronics USA, Inc.


Programming Your Store: How to Make the Most of In-Store Digital Technologies

Programming Your Store: How to Make the Most of In-Store Digital Technologies

Think of events as activities and actions around a store, day to day. A sophisticated platform like EnGage makes it possible to serve content based on many variables, from touching a screen or taping a phone to changing the state of a store systems. Here are some ways that retailers are using EnGage.

Type: White Paper

Sponsor: ComQi, Inc.


LG2 9WR30MR-B Specification Sheet

LG2 9WR30MR-B Specification Sheet

Super IPS accurately display an image’s quality and color at an 178° ultra wide viewing angle. There is no fall-off in color accuracy and no diversion in contrast ratio at wide angles.

Type: Fact Sheet

Sponsor: LG Electronics USA, Inc.


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Intel's Christie Rice talks customer experience, digital innovations