White Papers, Case Studies & Webinars


View all Topics View by Company
Five Tips to make sure that customers transact with your app

Five Tips to make sure that customers transact with your app

The Challenge for mCommerce Apps - Keep customers happy and generate revenue.

Type: White Paper




How Retailers Win with Analytics

How Retailers Win with Analytics

Technology has made it easy for retailers to gather an abundance of data about their operations, but knowing how to make sense of that data isn't always so clear.

Type: White Paper




How Automated Retail Can Increase Profits and Improve the Customer Experience

How Automated Retail Can Increase Profits and Improve the Customer Experience

Traditional retailers are facing challenges from a hose of new channels, and it's critical for them to adapt to survive.

Type: White Paper




Webinar: Case Study: Control Labor Costs with Latest Cloud Technology

Webinar: Case Study: Control Labor Costs with Latest Cloud Technology

How can store managers proactively hit their sales per labor hour targets if they don’t have immediate access to timely and accurate workforce information? Attend this webinar to learn how one retailer dumped their paper time cards and moved to a fully automated workforce management solution.

Type: White Paper




Traditional Merchandising in the Age of Self-Service

Traditional Merchandising in the Age of Self-Service

With retailers becoming increasingly dependent on self-service in their stores, traditional merchandising is as important as ever. Merchandising displays are a critical component of giving consumers the information they need to make a buying decision.

Type: Guide




Webinar - Cash in on Hiring Tax Credits: How to get $1,200 back for 1 out of every 5 new hires

Webinar - Cash in on Hiring Tax Credits: How to get $1,200 back for 1 out of every 5 new hires

Tuesday, April 8, 2014 Tax deadlines got you down? This tax season (or September), start getting money back instead of giving it all away.

Type: Webinar




Omni-channel transforms retail transactions

Omni-channel transforms retail transactions

Toshiba’s white paper outlines key omni-channel issues and how successful retailers are transitioning from a traditional transactional Point of Sale to a modern and unified Point of Commerce approach that transforms retail transactions.

Type: White Paper




Webinar: Hire better. Reduce employee theft. Save thousands.

Webinar: Hire better. Reduce employee theft. Save thousands.

NOT hiring the wrong people is just as important as getting great ones.

Type: Webinar




The iBeacon/BLE vs NFC Debate: Now the Truth

The iBeacon/BLE vs NFC Debate: Now the Truth

This whitepaper takes a look at Bluetooth Low Energy(BLE) vs. NFC debate.

Type: White Paper




Infographic: BLE vs. NFC

Infographic: BLE vs. NFC

This infographic compares the key similarities and differences between Bluetooth Low Energy (BLE) beacons and Near Field Communications (NFC) in how they are used to enhance the customer experience.

Type: Infographic




The Business Case for Automated Retail Kiosks

The Business Case for Automated Retail Kiosks

Automated retail kiosks can expand your presence beyond online and brick-and-mortar retailing while offering a host of branding opportunities.

Type: White Paper




Webinar: The Connected Store - Integrating the customer experience with technology

Webinar: The Connected Store - Integrating the customer experience with technology

New technology has given retailers the ability to connect people with specific information to build value for both the seller and the buyer. This new level of customer experience utilizes data and intelligent systems. In the Connected Store, digital signs, tablets and kiosks are no longer stand-alone entities.

Type: Webinar




Social Commerce: The New Internet Frontier

Social Commerce: The New Internet Frontier

People have been recommending products to friends through social media for years, but social commerce will give users the opportunity to make direct, one-click purchases of recommended items.

Type: White Paper




The Connected Store

The Connected Store

The ability of in-store devices to communicate with each other offers the potential to create an entirely new customer experience while at the same time providing retailers increasing insight to customers' needs.

Type: White Paper




Webinar: How Travelocity Increased Conversion, Engagement on its Mobile Apps

Webinar: How Travelocity Increased Conversion, Engagement on its Mobile Apps

As part of its company ethos, Travelocity is dedicated to the positive experience it can provide its customers. In this webinar, you’ll learn about Travelocity’s use of Jumio’s Netswipe, the credit card scanning and validation tool.

Type: Webinar




On-Demand Webinar: 3 Core PCI-DSS Models

On-Demand Webinar: 3 Core PCI-DSS Models

Securosis.com's expert PCI-DSS analyst Adrian Lane, dissects the deployment models with pros and cons of: on-prem vs outsourced models, proxy based tokenization, and format preserving encryption. Adrian covers base tokenization flows for newbies and reflects on detailed cost, pricing, & vendor lock-in concerns for deployments in progress.

Type: Webinar




On-Demand Webinar: Using PCI for PII Case Study with WestJet airlines

On-Demand Webinar: Using PCI for PII Case Study with WestJet airlines

In this on-demand webinar WestJet presents a case study that will ground us in fundamental PCI DSS practices. Intel also presents how a drop-in gateway proxy design pattern can be used to solve PCI & PII scope reduction and ensure consistent security for APIs.

Type: Webinar




On-Demand Webinar: Data Protection for the Cloud

On-Demand Webinar: Data Protection for the Cloud

In this webinar, Forrester's Principal Risk Management Analyst, John Kindervag weighs in to give perspective on the cloud usage models while Intel Architects drill into the technical solution patterns for tokenization & API Management

Type: Webinar




Reduce PCI Scope-the Gateway Approach

Reduce PCI Scope-the Gateway Approach

This whitepaper discusses how Intel® Expressway Service Gateway generates tokens that replace card numbers with surrogates, removing systems from scope.

Type: White Paper




Analyst Report: Securosis - Tokenization vs Encryption

Analyst Report: Securosis - Tokenization vs Encryption

In this research paper, Analyst and CTO of independent research analyst firm, Securosis, Adrian Lane discusses appropriate uses for tokenization, and why companies are looking to this new approach to secure sensitive data.

Type: White Paper




Using PCI DSS Criteria for PII Protection

Using PCI DSS Criteria for PII Protection

PCI DSS (Payment Card Industry Data Security Standard) is a widely accepted data security standard that applies internationally to any organization that accepts, captures, stores, transmits or processes credit and debit card data. This whitepaper presents how organizations can benefit from using PCI guidelines and solutions for PII data compliance.

Type: White Paper




How Outsourcing Can Help Retail ATM Operators Prepare for the EMV Transition

How Outsourcing Can Help Retail ATM Operators Prepare for the EMV Transition

Going it alone is not the best means to navigate the complexities and avoid liability.

Type: White Paper




Infographic: The High Cost of Internet Downtime for Retailers

Infographic: The High Cost of Internet Downtime for Retailers

This infographic highlights what's at stake when the Internet goes down in your stores and how to virtually eliminate the risk of downtime.

Type: Infographic




2013 CONSUMER MOBILE INSIGHTS STUDY!

2013 CONSUMER MOBILE INSIGHTS STUDY!

This study.Despite increasing mobile fraud affecting consumers and retailers, a significant amount of respondents report leveraging their mobile devices to conduct important activities:Read this case study to learn more about insights in the consumer mobile industry.

Type: Case Study




Case Study: Souper Salad

Case Study: Souper Salad

Download now to see how the PeopleMatter Platform helped Souper Salad.

Type: Case Study




Case Study: The Palm Restaurant Group

Case Study: The Palm Restaurant Group

Download now to see how the PeopleMatter Platform helped The Palm Restaurant Group.

Type: Case Study




Case Study: Mary’s Pizza Shack

Case Study: Mary’s Pizza Shack

Download now to see how the PeopleMatter Platform helped Mary's Pizza Shack.

Type: Case Study




Case Study: Star of the High Desert and Wiles’ Restaurants

Case Study: Star of the High Desert and Wiles’ Restaurants

Download to see how the PeopleMatter Platform helped Star of the High Desert.

Type: Case Study




4 Steps to Make the Most of your Guest Mobile Wi-Fi

4 Steps to Make the Most of your Guest Mobile Wi-Fi

If you’re not on board with Guest Mobile Wi-Fi, chances are good you’ll get left in the digital dust. As Wi-Fi proliferates and shoppers expect nothing less than convenient access and easy engagement, it creates a series of questions for brick-and-mortar retailers.

Type: White Paper




RFID: Transforming the Omnichannel Retailing Experience

RFID: Transforming the Omnichannel Retailing Experience

Omnichannel retailing is changing how the industry views the retail store. Retail stores are finding themselves functioning not only as a retail storefront but also as a shipping and fulfillment center. The key in this omnichannel universe is enhanced inventory visibility and control.

Type: White Paper




Three Key Considerations When Deploying WiFi In Restaurants

Three Key Considerations When Deploying WiFi In Restaurants

With proper planning, you can securely offer your customers the convenience of a BYOD network.

Type: White Paper




Super Simple Startup for New Retailers

Super Simple Startup for New Retailers

Lucky Dogs Do it Yourself Dog Wash serves the town of College Station, Texas with employees and most of their customers being Texas A&M; students. John, the owner, was amazed at how easy it was to get started with a truly powerful point-of-sale system.

Type: Case Study




Quickly Making Smarter Business Decisions

Quickly Making Smarter Business Decisions

The Bean is a friendly neighborhood coffee shop in New York City that also offers a full menu of other goodies. Ike, the owner, had been using a traditional cash register for years, but was frustrated at the manual process to create reports detailing how his business was performing.

Type: Case Study




Charting the Course from E-Commerce to Brick and Mortar Retail

Charting the Course from E-Commerce to Brick and Mortar Retail

BAGGU® is a highly successful e-commerce merchant of simple yet high quality bags, pouches and laptop cases. The BAGGU Summer Store is the company’s first brick and mortar retail store. The company’s future retail expansion hinges on the success of this store.

Type: Case Study




Maximizing Revenue per Square Foot

Maximizing Revenue per Square Foot

The Pretty Penny is a bright, spacious shop featuring a very large and constantly changing collection of vintage and contemporary clothing. Sarah, the ownder, was frustrated with her old-fashioned cash register and its inability to enter transactions at the item level.

Type: Case Study




Customer Relationships have never been so easy

Customer Relationships have never been so easy

GoodyTwos is an artisan toffee company located in Scottsdale. The owners, a dynamic mother/daughter duo, create handcrafted toffee from scratch. Like all great business owners, they are always looking to improve their Customer Relationship Management. Enter ShopKeep POS.

Type: Case Study




Reducing Credit Card Fraud: Three Steps for Successful EMV Implementation

Reducing Credit Card Fraud: Three Steps for Successful EMV Implementation

Partnering with vendors can help retailers and restaurant operators increase payment security.

Type: White Paper




How to Improve ATM Profitability and Overcome Interchange Fee Increases

How to Improve ATM Profitability and Overcome Interchange Fee Increases

IADs can offer value-based service to merchants to build new income and customer loyalty.

Type: White Paper




Turnover's Top Five Most Wanted

Turnover's Top Five Most Wanted

Turnover runs rampant in the service industry. It robs organizations of productivity, profit and high-performing talent. Learn more about each repeat offender, what to do in case of an encounter, and the potential retention reward with detailed profiles in PeopleMatter's "Turnover's Top Five 'Most Wanted'" eBook.

Type: White Paper




Keys to Keeping Today’s On-the-Go Workforce In the Loop: Part 3

Keys to Keeping Today’s On-the-Go Workforce In the Loop: Part 3

Just fill out the form to access ‘Part 3’ of our four-part communication guide, “Keys to Keeping Today’s On-the-Go Workforce In the Loop.” We’ll give you nine compliance best practices to stay on top of federal, industry and state regulations and ahead of the competition.

Type: White Paper




Keys to Keeping Today’s On-the-Go Workforce In the Loop: Part 2

Keys to Keeping Today’s On-the-Go Workforce In the Loop: Part 2

Just fill out the form to access ‘Part 2’ of our four-part guide, “Keys to Keeping Today’s On-the-Go Workforce In the Loop.” We’ll give you the seven best practices for getting Corporate messages out, across and ingrained.

Type: White Paper




Anatomy of a Paper Schedule

Anatomy of a Paper Schedule

Are your labor-management practices 'inferior' to the competition's? Manual methods not making the 'cut' for your hourly workforce? Dissect inefficient paper processes, and discover the 'superior' scheduling solution

Type: Presentation




Sche-DUEL: Automated vs Manual Scheduling

Sche-DUEL: Automated vs Manual Scheduling

Creating, changing and cost-controlling schedules can leave you feeling beat-up and worked-over. Discover which method — automated or manual — wins-out when we put the two in a head-to-head duel.

Type: Infographic




Case Study: Noodles

Case Study: Noodles

Download to see how the PeopleMatter Platform helped Noodles: -Reduce data-entry errors and omissions, -Increase payroll accuracy, -Improve employee engagement and -Optimize hiring and onboarding efficiency.

Type: Case Study




Workforce Management Derailed

Workforce Management Derailed

Discover the ‘disconnect’ in using multiple solutions to hire, train, schedule and engage your hourly workforce

Type: Presentation




Keys to Keeping Today’s On-the-Go Workforce In the Loop: Part 4

Keys to Keeping Today’s On-the-Go Workforce In the Loop: Part 4

Just fill out the form to access ‘Part 4’ of our four-part communication guide, “Keys to Keeping Today’s On-the-Go Workforce In the Loop.” We’ll give you eight mobile must-have best practices.

Type: White Paper




Stand Off at the Turnover Corral: The Latest Look at Turnover in the Wild, Wild Service Industry

Stand Off at the Turnover Corral: The Latest Look at Turnover in the Wild, Wild Service Industry

Stave off all scamps and scalawags from your service-industry business. Our infographic arms you with the trends, tips and technologies you need to duel-down turnover, including how to: Increase retention 325% Improve employee and managerial engagement Optimize operations with technology

Type: Infographic




Keys to Keeping Today’s On-the-Go Workforce In the Loop: Part 1

Keys to Keeping Today’s On-the-Go Workforce In the Loop: Part 1

Just fill out the form to access ‘Part 1’ of our four-part eBook, “Keys to Keeping Today’s On-the-Go Workforce In the Loop.” We’ll break down the basics of hourly workforce communication, including: -Where communication breaks down -Who all’s in the conversation -What everyone’s saying -How they’re getting the message across

Type: White Paper




The Mobile Social Network

The Mobile Social Network

Attract and retain top service-industry talent with HR technology that appeals to an on-the-go, connected workforce. Discover compelling stats surrounding the mobile-social revolution and its driving forces that can help you make the case for Web-based solution investments to improve operations, communication and engagement in your business.

Type: White Paper




Case Study: Mad Greens-Inspired Eats

Case Study: Mad Greens-Inspired Eats

Download to see how the PeopleMatter Platform helped Mad Greens: -Ensure 100 percent compliance with automated workflows, -Improve candidate quality with pre-hire assessments, -Increase visibility, consistency and efficiency and -Streamline hiring and onboarding operations.

Type: Case Study




Get the latest news & insights


NEWS

RESOURCES

TRENDING

FEATURES

Surviving the retail revolution: 2018 will be a wild ride