White Papers, Case Studies & Webinars


View all Topics View by Company
Agency Harmonic, LG work to create content for new stretch screen

Agency Harmonic, LG work to create content for new stretch screen

New screen technology from LG created new opportunities for engaging and innovative content.

Type: Case Study

Sponsor: LG Electronics USA, Inc.


Digital Signage: A New Kind of Creative Canvas

Digital Signage: A New Kind of Creative Canvas

Are you using your digital signage to its best advantage?

Type: Case Study

Sponsor: ComQi, Inc.


Building Multi-Channel Customer Satisfaction and Loyalty

Building Multi-Channel Customer Satisfaction and Loyalty

Many retailers measure customer satisfaction based solely on the point of sale, but satisfaction and loyalty are often strongly cemented – and potentially damaged – by other stages of the customer experience. A multi-channel retailer that truly understands the value...

Type: Case Study

Sponsor: CFI Group USA, LLC


A new kind of creative canvas

A new kind of creative canvas

Are you using your digital signage to its best advantage?

Type: White Paper

Sponsor: ComQi, Inc.


Top 10 Customer Satisfaction Survey Best Practices

Top 10 Customer Satisfaction Survey Best Practices

You probably already have a very good idea of what drives customer satisfaction. Customer service professionals can generally create surveys that, on the surface, might closely resemble those created by survey methodologists. However, the words generally, might, and closely are...

Type: Research

Sponsor: CFI Group USA, LLC


London Eye boosts revenue with messaging system

London Eye boosts revenue with messaging system

Europe’s largest Ferris wheel deployed a digital messaging system to enhance the guest experience and increase promotional revenue by 30 percent.

Type: Case Study

Sponsor: ComQi, Inc.


Enabling the solution: The benefits of owning and operating a DVD kiosk

Enabling the solution: The benefits of owning and operating a DVD kiosk

Learn the advantages of deploying a DVD rental kiosk in this comprehensive white paper.

Type: White Paper

Sponsor: Imozi


Trend Report: Teens, Cellphones and Digital Signage Convergence

Trend Report: Teens, Cellphones and Digital Signage Convergence

Innovation is all about having a window into the future. That window is wide open when it comes to the convergence of the cellphone and digital media at retail. All we need to do is watch the way teens and 20-somethings use cellphones to shop, and that future is plain to see.

Type: White Paper

Sponsor: ComQi, Inc.


Travel Agency Boosts Revenue with In-Store Digital Marketing

Travel Agency Boosts Revenue with In-Store Digital Marketing

Liberty Travel learned the easy way how to simultaneously enhance its image and pocketbook with dynamic digital signage.

Type: Case Study

Sponsor: ComQi, Inc.


Like, Friend, Retweet: Top Retailers Digitally Connect with Millennials

Like, Friend, Retweet: Top Retailers Digitally Connect with Millennials

Millennials care about, above all else, appearing to be living life to the fullest. For them, constant connection to social media means constant judgment. Social media is less about keeping in touch with friends and more about documenting noteworthy experiences through text and pictures.

Type: White Paper




How the Internet of Things is Reinventing Retail

How the Internet of Things is Reinventing Retail

In this position paper, we’ll get beyond the big numbers & future forecasts to focus on one of the ways the Internet of Things (or IoT for short) really matters for a retail group – how it can start to leverage IoT-driven systems & make shopping better for its customers through seamless, effective visual messaging driven by ComQi’s EnGage platform.

Type: White Paper




Recovery and Renewal: How Spaulding Boston Uses Digital Display To Powerfully Drive Patient Experiences And The Hospital’s Brand

Recovery and Renewal: How Spaulding Boston Uses Digital Display To Powerfully Drive Patient Experiences And The Hospital’s Brand

Spaulding Rehabilitation Hospital Boston is in the business of restoring lives – bringing people back from the trauma of injuries and illness.

Type: Case Study




When it comes to store analytics, Franchise networks need to act like Chains

When it comes to store analytics, Franchise networks need to act like Chains

The benefits of tracking traffic and measuring conversion rates in retail stores have long been established and are now widely considered fundamental in retailing.

Type: White Paper




Digital Signage Enhances the Consumer Experience For Retailers

Digital Signage Enhances the Consumer Experience For Retailers

As technology advances, so too must the landscape of retail. Retailers are converting to digital signage to avoid the outdated static marketing campaigns that deter customers.

Type: White Paper




Can you trust what your traffic data reports are telling you?

Can you trust what your traffic data reports are telling you?

Your sensors are installed and the data reports are starting to flow. How hard could it be? Organizational trust in your traffic data is critical if your program is to be a success. Yet getting clean, accurate, reliable data is not as simple as it looks.

Type: Case Study




Where are the ‘Red Circle Insights’ in Your Business?

Where are the ‘Red Circle Insights’ in Your Business?

Not sure your traffic data is giving you any actionable, money-making insights? You know that without data to inform and measure your decisions you are relying on educated guesses. But endless data feeds and charts are making everything seem so overwhelmingly complicated.

Type: Case Study




Everything looks like a nail if you only have a ‘Comp Sales’ Hammer

Everything looks like a nail if you only have a ‘Comp Sales’ Hammer

Do you and your staff have the right tools to improve sales? No single metric defines the retail category as much as comp-store sales. But if this is the only tool in your toolkit, you and your team may be wasting effort because of misleading and incomplete information.

Type: Brochure




Yankee Candle: Traffic and Conversion Case Study

Yankee Candle: Traffic and Conversion Case Study

Yankee Candle is the leading designer, manufacturer, wholesaler and retailer of premium scented candles. The company sells its products through a vast wholesale network and at more than 600 company owned retail stores.

Type: Case Study




Staples Canada: Traffic and Conversion Case Study

Staples Canada: Traffic and Conversion Case Study

Headquartered in Richmond Hill, Ontario, Staples Canada and has more than 14,000 employees and over 330 stores nation-wide. The retailer makes it easy for businesses to make more happen through its world-class retail, online and delivery capabilities.

Type: Case Study




Justice & Brothers: Traffic and Conversion Case Study

Justice & Brothers: Traffic and Conversion Case Study

The leader in the tween apparel category, Justice & Brothers operates 1,000 stores in malls and shopping centers throughout North America. The stores offer apparel, sleepwear, swimwear, lifestyle, accessories, and personal care products for girls and boys between the ages of 7-14.

Type: Case Study




Ten Thousand Villages: Traffic and Conversion Case Study

Ten Thousand Villages: Traffic and Conversion Case Study

A member of the World Fair Trade Organization (WFTO), Ten Thousand Villages is the oldest and largest Fair Trade organization in North America, selling artisan-crafted personal accessories, home decor and gift items from around the globe.

Type: Case Study




Champion Office Productivity with the Stats Dash App

Champion Office Productivity with the Stats Dash App

Champion Office Productivity with the Stats Dash App.

Type: Brochure




[Infographic] The Campus Technology Crave: Communication Methods Graduate with Digital Signage

[Infographic] The Campus Technology Crave: Communication Methods Graduate with Digital Signage

Students utilize technology for more than just social media and shopping. They rely on it for studying and wayfinding, as well as general announcements. Campuses that use digital signage communications are able to connect with their student body through a medium that they use and love.

Type: Infographic




Retail Digital Signage: Do You Buy It?

Retail Digital Signage: Do You Buy It?

Brands looking to keep up with the digital age are turning to retail digital signage to power their internal and external communications. Learn more about the benefits digital signage can offer your retail store with our latest infographic.

Type: Infographic




Jumio - Company Snapshot

Jumio - Company Snapshot

Jumio’s credential scanning and authentication technology reduces ID fraud and mobile payment friction.

Type: Special Report




Webinar: Tricky I-9 Trends To Look Out For in 2015

Webinar: Tricky I-9 Trends To Look Out For in 2015

Homeland Security isn’t just targeting the big businesses anymore…even small- to mid-sized businesses are under a watchful eye. Making sure every I-9 is accurately completed and verified can be a daunting task. And any and all mistakes could cost you, big time – in more ways than one.

Type: Webinar




Deliver the Ultimate Personalized Shopping Experience

Deliver the Ultimate Personalized Shopping Experience

Download this white paper to learn the basics of indoor locationing technologies and how they can enable you to treat your shoppers to whole new level of personalized service.

Type: White Paper




Credentials as a Service

Credentials as a Service

Learn how the cloud and personal credentials management are converging. The answer to how the web could be less anonymous is surprising concise: by authenticating people. That means developing the means for accredited individuals to present their credentials to conduct a variety of online transactions.

Type: White Paper




Manufacturing and Digital Signage: The Nuts and Bolts Behind Dynamic Content Communication

Manufacturing and Digital Signage: The Nuts and Bolts Behind Dynamic Content Communication

Manufacturing employees often work long hours, on their feet, doing the same tasks hundred of times over. Their accomplishments are number based, which is often a far cry for the amount of effort put into a given day.

Type: White Paper




Retail Persona Baiting with Digital Sigange

Retail Persona Baiting with Digital Sigange

Face to face sales are becoming less of the norm as consumers interact with screens and mobile devices in their shopping pursuits. As a retailer, you want to dangle that universally delicious carrot to attract all consumers to your products and services. But in a real world not all consumers go for the same carrot.

Type: White Paper




Helping Students Find Their Way: Towson University Aces Campus Communication with Wayfinding and Digital Signage

Helping Students Find Their Way: Towson University Aces Campus Communication with Wayfinding and Digital Signage

As a new student, there is nothing worse than being late to class because you could not find the room.With faculty, students, visitors and parents, a college campus is a bustling environment that can be daunting for those unfamiliar with its myriad buildings.

Type: White Paper




Campus Safety: Staying Compliant with Digital Signage

Campus Safety: Staying Compliant with Digital Signage

No one wants to think about these topics, let alone prepare for them; but when disaster strikes, your school needs to have a proficient plan of action. Digital Signage helps campuses be prepared because of it’s ability to integrate with emergency responders while providing communication around campus.

Type: White Paper




Five Tips to make sure that customers transact with your app

Five Tips to make sure that customers transact with your app

The Challenge for mCommerce Apps - Keep customers happy and generate revenue.

Type: White Paper




How Retailers Win with Analytics

How Retailers Win with Analytics

Technology has made it easy for retailers to gather an abundance of data about their operations, but knowing how to make sense of that data isn't always so clear.

Type: White Paper




How Automated Retail Can Increase Profits and Improve the Customer Experience

How Automated Retail Can Increase Profits and Improve the Customer Experience

Traditional retailers are facing challenges from a hose of new channels, and it's critical for them to adapt to survive.

Type: White Paper




Webinar: Case Study: Control Labor Costs with Latest Cloud Technology

Webinar: Case Study: Control Labor Costs with Latest Cloud Technology

How can store managers proactively hit their sales per labor hour targets if they don’t have immediate access to timely and accurate workforce information? Attend this webinar to learn how one retailer dumped their paper time cards and moved to a fully automated workforce management solution.

Type: White Paper




Traditional Merchandising in the Age of Self-Service

Traditional Merchandising in the Age of Self-Service

With retailers becoming increasingly dependent on self-service in their stores, traditional merchandising is as important as ever. Merchandising displays are a critical component of giving consumers the information they need to make a buying decision.

Type: Guide




Webinar - Cash in on Hiring Tax Credits: How to get $1,200 back for 1 out of every 5 new hires

Webinar - Cash in on Hiring Tax Credits: How to get $1,200 back for 1 out of every 5 new hires

Tuesday, April 8, 2014 Tax deadlines got you down? This tax season (or September), start getting money back instead of giving it all away.

Type: Webinar




Omni-channel transforms retail transactions

Omni-channel transforms retail transactions

Toshiba’s white paper outlines key omni-channel issues and how successful retailers are transitioning from a traditional transactional Point of Sale to a modern and unified Point of Commerce approach that transforms retail transactions.

Type: White Paper




Webinar: Hire better. Reduce employee theft. Save thousands.

Webinar: Hire better. Reduce employee theft. Save thousands.

NOT hiring the wrong people is just as important as getting great ones.

Type: Webinar




The iBeacon/BLE vs NFC Debate: Now the Truth

The iBeacon/BLE vs NFC Debate: Now the Truth

This whitepaper takes a look at Bluetooth Low Energy(BLE) vs. NFC debate.

Type: White Paper




Infographic: BLE vs. NFC

Infographic: BLE vs. NFC

This infographic compares the key similarities and differences between Bluetooth Low Energy (BLE) beacons and Near Field Communications (NFC) in how they are used to enhance the customer experience.

Type: Infographic




The Business Case for Automated Retail Kiosks

The Business Case for Automated Retail Kiosks

Automated retail kiosks can expand your presence beyond online and brick-and-mortar retailing while offering a host of branding opportunities.

Type: White Paper




Webinar: The Connected Store - Integrating the customer experience with technology

Webinar: The Connected Store - Integrating the customer experience with technology

New technology has given retailers the ability to connect people with specific information to build value for both the seller and the buyer. This new level of customer experience utilizes data and intelligent systems. In the Connected Store, digital signs, tablets and kiosks are no longer stand-alone entities.

Type: Webinar




Social Commerce: The New Internet Frontier

Social Commerce: The New Internet Frontier

People have been recommending products to friends through social media for years, but social commerce will give users the opportunity to make direct, one-click purchases of recommended items.

Type: White Paper




The Connected Store

The Connected Store

The ability of in-store devices to communicate with each other offers the potential to create an entirely new customer experience while at the same time providing retailers increasing insight to customers' needs.

Type: White Paper




Webinar: How Travelocity Increased Conversion, Engagement on its Mobile Apps

Webinar: How Travelocity Increased Conversion, Engagement on its Mobile Apps

As part of its company ethos, Travelocity is dedicated to the positive experience it can provide its customers. In this webinar, you’ll learn about Travelocity’s use of Jumio’s Netswipe, the credit card scanning and validation tool.

Type: Webinar




On-Demand Webinar: 3 Core PCI-DSS Models

On-Demand Webinar: 3 Core PCI-DSS Models

Securosis.com's expert PCI-DSS analyst Adrian Lane, dissects the deployment models with pros and cons of: on-prem vs outsourced models, proxy based tokenization, and format preserving encryption. Adrian covers base tokenization flows for newbies and reflects on detailed cost, pricing, & vendor lock-in concerns for deployments in progress.

Type: Webinar




On-Demand Webinar: Using PCI for PII Case Study with WestJet airlines

On-Demand Webinar: Using PCI for PII Case Study with WestJet airlines

In this on-demand webinar WestJet presents a case study that will ground us in fundamental PCI DSS practices. Intel also presents how a drop-in gateway proxy design pattern can be used to solve PCI & PII scope reduction and ensure consistent security for APIs.

Type: Webinar




Analyst Report: Securosis - Tokenization vs Encryption

Analyst Report: Securosis - Tokenization vs Encryption

In this research paper, Analyst and CTO of independent research analyst firm, Securosis, Adrian Lane discusses appropriate uses for tokenization, and why companies are looking to this new approach to secure sensitive data.

Type: White Paper




Get the latest news & insights


News

Resources

Trending

Features

Transforming video content analytics into retail business intelligence