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Stand Off at the Turnover Corral: The Latest Look at Turnover in the Wild, Wild Service Industry

Stand Off at the Turnover Corral: The Latest Look at Turnover in the Wild, Wild Service Industry

Stave off all scamps and scalawags from your service-industry business. Our infographic arms you with the trends, tips and technologies you need to duel-down turnover, including how to: Increase retention 325% Improve employee and managerial engagement Optimize operations with technology

Type: Infographic




Keys to Keeping Today’s On-the-Go Workforce In the Loop: Part 3

Keys to Keeping Today’s On-the-Go Workforce In the Loop: Part 3

Just fill out the form to access ‘Part 3’ of our four-part communication guide, “Keys to Keeping Today’s On-the-Go Workforce In the Loop.” We’ll give you nine compliance best practices to stay on top of federal, industry and state regulations and ahead of the competition.

Type: White Paper




Turnover's Top Five Most Wanted

Turnover's Top Five Most Wanted

Turnover runs rampant in the service industry. It robs organizations of productivity, profit and high-performing talent. Learn more about each repeat offender, what to do in case of an encounter, and the potential retention reward with detailed profiles in PeopleMatter's "Turnover's Top Five 'Most Wanted'" eBook.

Type: White Paper




Embracing Mobile Devices: How to Manage Mobile Devices in Retail Effectively

Embracing Mobile Devices: How to Manage Mobile Devices in Retail Effectively

Mobile Device Management extends robust IT and security policies to all systems, allowing retailers to better engage with technically-savvy shoppers on the showroom floor.

Type: White Paper




Benefits of One-to-One Marketing for Digital Signage Using Customer Recognition

Benefits of One-to-One Marketing for Digital Signage Using Customer Recognition

How customer-identification technology can increase content targeting accuracy and ROI.

Type: White Paper




KIOSK stands -  Freestanding Kiosks for Tablet Enclosures

KIOSK stands - Freestanding Kiosks for Tablet Enclosures

KIOSK stands - A Freestanding Kiosks for Tablet Enclosures.

Type: Brochure




Operational Benefits of Cloud Services for Retailers

Operational Benefits of Cloud Services for Retailers

Moving to the cloud can help retailers gain control of IT costs and improve productivity.

Type: White Paper




Mobile Best Practices for Retailers

Mobile Best Practices for Retailers

Immediate. Relevant. Effective. Mobile messaging is the single most likely media channel with which consumers will engage.

Type: White Paper




Case Study: Apple Sauce, Inc.

Case Study: Apple Sauce, Inc.

Manual tracking, screening and onboarding methods produced disjointed hiring practices for Apple Sauce, Inc. — a major franchisee of Applebee’s Neighborhood Bar and Grill. Decentralized data-management cost the company time, money and compliance.

Type: Case Study




Ten Effective Habits of Indispensable IT Departments

Ten Effective Habits of Indispensable IT Departments

It’s no secret that responsibilities are growing while budgets continue to shrink. Enact these ten IT habits throughout your IT organization to help you cut costs, create operational efficiencies and align IT to business goals.

Type: White Paper




How do I leverage my investment in my retail IT infrastructure?

How do I leverage my investment in my retail IT infrastructure?

As a retail organization, you must focus on continuously delivering great customer experiences that build loyalty and drive share of wallet while controlling costs and improving margins. The smart use of technology has become one of the most powerful ways...

Type: Special Report




Return of the CIO

Return of the CIO

The role of the CIO is suffering. Take back your place in the boardroom by transforming IT from an operational entity to a more strategic, revenue-generating role within the organization.

Type: White Paper




Kaseya® Mobile Device Management

Kaseya® Mobile Device Management

Are your users and company data moving to mobile devices? So should your management policies!

Type: Case Study




Retail IT Systems Management: Challenges and Solutions

Retail IT Systems Management: Challenges and Solutions

Retail systems today are built with retail specific footprints, attached devices and software systems. By the very nature of retail, these systems will be widely dispersed, often only tenuously attached and business critical. This creates special challenges for IT Systems...

Type: White Paper




Top Ten Retail IT Systems Management Pain Points

Top Ten Retail IT Systems Management Pain Points

From Dealing with Rogue “IT Hobbyists” to Disinterested Bosses, Kaseya Presents Common IT Systems Management Pain Points in the Retail Sector and Our Solutions

Type: Special Report




Get the Dirt on Kiosks

Get the Dirt on Kiosks

New antimicrobial technology keeps kiosks free from bacteria and fungi, helping users stay healthy.

Type: White Paper




Webinar: How Applebee's Consolidated Its Talent Management Systems to Increase Efficiency and Their Bottom Line

Webinar: How Applebee's Consolidated Its Talent Management Systems to Increase Efficiency and Their Bottom Line

Converting your restaurant to a single talent management system can improve efficiency and increase your bottom line ROI.

Type: Webinar




Multi-Touch Interactivity: Redefining the In-Store Customer Experience

Multi-Touch Interactivity: Redefining the In-Store Customer Experience

The economic downturn, coupled with the near-universal adoption of mobile web devices, has permanently changed the way consumers shop. Shopping trips begin online or at instore kiosks, and price comparisons and coupon searches via a variety of mediums are increasingly commonplace.

Type: White Paper




Four Tips for Inexpensive Digital Signage Content Creation

Four Tips for Inexpensive Digital Signage Content Creation

Good content is key to the success of a digital signage deployment, but creating it doesn’t have to break the bank.

Type: White Paper




The Benefits of Outsourcing ADA Compliance

The Benefits of Outsourcing ADA Compliance

Using an ATM provider can minimize the potential for lawsuits and save time and money.

Type: White Paper




Go for Gold - India's First Gold ATM - Gitanjali Newsletter

Go for Gold - India's First Gold ATM - Gitanjali Newsletter

Gitanjali Launches India's first Gold and Diamond ATM at Mumbai.

Type: Fact Sheet




Hype, Heartburn or Hope: A Best Practices Approach for Making Video Analytics Work for Your Business

Hype, Heartburn or Hope: A Best Practices Approach for Making Video Analytics Work for Your Business

You've probably heard hyped-up stories about how video analytics--also known as video content analysis--can save the world. You've probably also heard frustrated colleagues complain about how video analytics have let them down. What's the real story? What can you believe? Are video analytics hype, heartburn or hope?

Type: Guide




Genkiosk Bill Payment: What can organizations do to reach unbanked populations and those lacking Internet access?

Genkiosk Bill Payment: What can organizations do to reach unbanked populations and those lacking Internet access?

What can organizations do to reach unbanked populations and those lacking Internet access? For all non-retail based organizations, the ability to make payments by direct debit or via the Internet has become a key part of completing transactions. They are...

Type: White Paper




IT Leaders: Factors to Consider When Evaluating a Video Surveillance Solution

IT Leaders: Factors to Consider When Evaluating a Video Surveillance Solution

Video surveillance solutions, even if they appear to have equivalent security features, can have very different profiles in terms of impact on IT. To ensure the long-term success and cost-effectiveness of a video surveillance solution, it's important to find an optimal balance between your company's Security and IT needs.

Type: White Paper




Starmount Engage Mobile Selling Assistant Application

Starmount Engage Mobile Selling Assistant Application

Mobile devices have led to tech-savvy shoppers who may know more about your products than your sales associates. By empowering associates with mobile devices, retailers can increase customer interaction and enhance service while also making the most of a store’s inherent assets — physical inventory and trained sales personnel.

Type: Fact Sheet




Virtual Meets Point-of-Presence

Virtual Meets Point-of-Presence

The virtual world meeting point-of-presence (PoP) seems like something of an oxymoron. And yet the rise of self-service kiosks as internet access points and Wi-Fi hotspots has proved that the two can be synonymous, working together to provide greater access for users to the digital world.

Type: White Paper




du getting ahead through Service Optimization

du getting ahead through Service Optimization

du a relative newbie in the Telco market opened for business in 2006. Having to fight for pole position against competition that had a tremendous head start, was very much aware of the uphill battle ahead. Matching up to its competitions range of services is just the tip of the ice berg in its march to gain market dominance.

Type: Brochure




Starmount Connect Fact Sheet

Starmount Connect Fact Sheet

Starmount Connect™ provides an open shopper engagement platform that helps you deliver a more positive customer experience and save the in-store sale. Through Connect, sales associates and customers can use any device to access comprehensive, product-related information from the Web...

Type: Fact Sheet




Mobility in Retail

Mobility in Retail

At this early stage in the smart mobile device revolution it is fair to ask some hard-nosed questions. After all, a great deal of time and money will likely be devoted to mobile platform projects in coming years and these need to be justified. So, based on my interviews with retailers and internal research, here goes a mobile retailing Q&A;.

Type: Case Study




HSBC Intellvisions Newsletter

HSBC Intellvisions Newsletter

HSBC is one of the world's largest banking and financial services organisations. They are marketed worldwide as the 'the worlds's local bank'. HSBC provides a comprehensive range of financial services to around 95 mission customers through four customer groups and...

Type: Brochure




Calculating ROI for Digital Signage

Calculating ROI for Digital Signage

Initial investments can pay off quickly, both in hard and soft returns.

Type: White Paper




Three Benefits of Automated Project Management

Three Benefits of Automated Project Management

The right project management tool can save deployers time, offer better information and provide cost savings.

Type: White Paper




All About GenKiosk

All About GenKiosk

Genkiosk is mature software - the most powerful management system for interactive kiosks. First designed and implemented over a decade ago, it is still owned, managed and operated by the original developers GWD Media.

Type: Brochure




Online Retailer Gilt Groupe Triples Web Traffic Within a Year with Traffic Management

Online Retailer Gilt Groupe Triples Web Traffic Within a Year with Traffic Management

With over 5,000 requests per second during peak periods, online retailer Gilt Groupe could lose a large percentage of its daily profits in just 10 minutes of downtime. After choosing the Riverbed® Stingray™ Traffic Manager as its load balancing solution,...

Type: Case Study




Socialbomb Works in the Cloud to Keep TV Fan Base Engaged Online

Socialbomb Works in the Cloud to Keep TV Fan Base Engaged Online

Socialbomb builds applications that integrate with its clients’ social platforms to create innovative, well-maintained, successful online campaigns. Unfortunately, many of its online applications were faltering at peak traffic times, which made managing campaigns difficult. The company chose Riverbed® Stingray™ Traffic...

Type: Case Study




Triboo Enjoys High Website Availability and Scalability, Manages 10MM Unique Visitors Per Month

Triboo Enjoys High Website Availability and Scalability, Manages 10MM Unique Visitors Per Month

Triboo specializes in managing e-commerce activities and performance marketing for many Italian companies. The company’s website was struggling to support over 2 million page views and 45 million hits each day, so they turned to Riverbed® Stingray™ Traffic Manager. Now...

Type: Case Study




See Tickets Puts Online Service Center Stage

See Tickets Puts Online Service Center Stage

With 85 percent of its ticket sales made online, See Tickets needed a robust, secure, highly accessible website. The company chose the Riverbed® Stingray™ Traffic Manager to ensure that its site was always online and fast, even during extreme peaks in traffic. Now the company’s valued customers receive optimal online service.

Type: Case Study




STA Travel's Website Performance Flies with Traffic Manager

STA Travel's Website Performance Flies with Traffic Manager

Global travel specialist STA Travel found that access to its website had slowed and that peaks in web traffic from promotional campaigns had become difficult to manage. The company turned to the Riverbed® Stingray™ Traffic Manager for support. This cost-effective...

Type: Case Study




SnagAJob.com Achieves 99.9 Percent Uptime in the Cloud through Virtualization

SnagAJob.com Achieves 99.9 Percent Uptime in the Cloud through Virtualization

Online job search site SnagAJob.com needed a quick and reliable online presence. After assessing its web optimization strategy, the company traded its hardware traffic management solution for a virtualized environment that could match anticipated growth. With Riverbed® Stingray™ Traffic Manager...

Type: Case Study




Comic Relief Goes Cloud Computing

Comic Relief Goes Cloud Computing

Every two years, one of the biggest events in the UK fundraising calendar is Comic Relief’s Red Nose Day. In 2009 the charity implemented the Riverbed® Stingray™ Traffic Manager to make sure its web and donation platforms could scale up...

Type: Case Study




Web Traffic Management Helps Meridiana fly Meet Increased Demand for Online Travel Bookings

Web Traffic Management Helps Meridiana fly Meet Increased Demand for Online Travel Bookings

Online airline and travel group Meridiana fly needed a faster, more cost-effective way for its growing customer base to book reservations online. They turned to the Riverbed® Stingray™ Traffic Manager, which ensured a fast, responsive website that could cope with...

Type: Case Study




How the Choice of Digital Signage Software Affects Your Network's Business: A Healthcare Network Example

How the Choice of Digital Signage Software Affects Your Network's Business: A Healthcare Network Example

Digital signs help patients get a fuller service, while allowing doctors to serve more patients more efficiently.

Type: Case Study




Enhancing Healthcare Security with Video Intelligence

Enhancing Healthcare Security with Video Intelligence

Effective healthcare requires that hospitals and emergency rooms be safe and secure. However, workplace violence and crime are constant threats. According to the US Department of Justice, the rate of violent crime is 29% higher than average among physicians and 74% higher among nurses.

Type: White Paper




5 Ways to Use Video for In-Store Performance

5 Ways to Use Video for In-Store Performance

Read this 3VR-sponsored paper to see how video is now moving from its loss-prevention core competency to real-time analytics — business intelligence that provides "see it in action" proof that's invaluable for marketing and merchandising professionals.

Type: White Paper




Five Best Practices for Using Video Surveillance to Halt Skimming Fraud

Five Best Practices for Using Video Surveillance to Halt Skimming Fraud

Today's financial institutions are under increasing threat from sophisticated and technically knowledgeable criminals. Automated Teller Machines (ATMs), Point-of-Sale (POS) machines, and gas pumps are increasingly the target of a type of credit card fraud called skimming. In recent cases, two...

Type: White Paper




Facial Surveillance and Other Tactics in Modern Video Security

Facial Surveillance and Other Tactics in Modern Video Security

Theft and fraud continue to plague the banking and retail industries, with increasing creativity and reach. In the banking industry, a surge in ATM and gas pump skimming is being perpetrated by organized criminal groups who can strike 100 locations...

Type: White Paper




Increasing Guest Satisfaction with Productivity-Based Scheduling

Increasing Guest Satisfaction with Productivity-Based Scheduling

Having the right employees at the right time can be a critical component of success.

Type: White Paper




Use Video Analytics and Data Decision Making to Grow Your Business

Use Video Analytics and Data Decision Making to Grow Your Business

What if there was a gold mine of data that was going untapped by your data decision-making programs? Today, the role of video can extend far beyond security; data gathered from video surveillance can now help decision makers actually grow...

Type: White Paper




Engaging and Inspiring a Workforce

Engaging and Inspiring a Workforce

Company culture and approach to management have a major impact on engagement. Learn how to optimize employee life cycle management and increase team member engagement throughout that cycle.

Type: White Paper




Infographic:  Service Industry Scheduling at a Glance

Infographic: Service Industry Scheduling at a Glance

Managing an on-the-go workforce is difficult, but if you’re using manual methods, it can seem impossible. Electronic and online tools make shift scheduling simple and maximize your manpower. Connect the scheduling dots to see how your schedule creation, distribution and trading processes compare to service-industry companies like you.

Type: Infographic




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