White Papers, Case Studies & Webinars


View all Topics View by Company
How Outsourcing Can Help Retail ATM Operators Prepare for the EMV Transition

How Outsourcing Can Help Retail ATM Operators Prepare for the EMV Transition

Going it alone is not the best means to navigate the complexities and avoid liability.

Type: White Paper




Infographic: The High Cost of Internet Downtime for Retailers

Infographic: The High Cost of Internet Downtime for Retailers

This infographic highlights what's at stake when the Internet goes down in your stores and how to virtually eliminate the risk of downtime.

Type: Infographic




2013 CONSUMER MOBILE INSIGHTS STUDY!

2013 CONSUMER MOBILE INSIGHTS STUDY!

This study.Despite increasing mobile fraud affecting consumers and retailers, a significant amount of respondents report leveraging their mobile devices to conduct important activities:Read this case study to learn more about insights in the consumer mobile industry.

Type: Case Study




Case Study: Mary’s Pizza Shack

Case Study: Mary’s Pizza Shack

Download now to see how the PeopleMatter Platform helped Mary's Pizza Shack.

Type: Case Study




Case Study: Souper Salad

Case Study: Souper Salad

Download now to see how the PeopleMatter Platform helped Souper Salad.

Type: Case Study




Case Study: Star of the High Desert and Wiles’ Restaurants

Case Study: Star of the High Desert and Wiles’ Restaurants

Download to see how the PeopleMatter Platform helped Star of the High Desert.

Type: Case Study




Case Study: The Palm Restaurant Group

Case Study: The Palm Restaurant Group

Download now to see how the PeopleMatter Platform helped The Palm Restaurant Group.

Type: Case Study




4 Steps to Make the Most of your Guest Mobile Wi-Fi

4 Steps to Make the Most of your Guest Mobile Wi-Fi

If you’re not on board with Guest Mobile Wi-Fi, chances are good you’ll get left in the digital dust. As Wi-Fi proliferates and shoppers expect nothing less than convenient access and easy engagement, it creates a series of questions for brick-and-mortar retailers.

Type: White Paper




RFID: Transforming the Omnichannel Retailing Experience

RFID: Transforming the Omnichannel Retailing Experience

Omnichannel retailing is changing how the industry views the retail store. Retail stores are finding themselves functioning not only as a retail storefront but also as a shipping and fulfillment center. The key in this omnichannel universe is enhanced inventory visibility and control.

Type: White Paper




Three Key Considerations When Deploying WiFi In Restaurants

Three Key Considerations When Deploying WiFi In Restaurants

With proper planning, you can securely offer your customers the convenience of a BYOD network.

Type: White Paper




Quickly Making Smarter Business Decisions

Quickly Making Smarter Business Decisions

The Bean is a friendly neighborhood coffee shop in New York City that also offers a full menu of other goodies. Ike, the owner, had been using a traditional cash register for years, but was frustrated at the manual process to create reports detailing how his business was performing.

Type: Case Study




Maximizing Revenue per Square Foot

Maximizing Revenue per Square Foot

The Pretty Penny is a bright, spacious shop featuring a very large and constantly changing collection of vintage and contemporary clothing. Sarah, the ownder, was frustrated with her old-fashioned cash register and its inability to enter transactions at the item level.

Type: Case Study




Super Simple Startup for New Retailers

Super Simple Startup for New Retailers

Lucky Dogs Do it Yourself Dog Wash serves the town of College Station, Texas with employees and most of their customers being Texas A&M; students. John, the owner, was amazed at how easy it was to get started with a truly powerful point-of-sale system.

Type: Case Study




Customer Relationships have never been so easy

Customer Relationships have never been so easy

GoodyTwos is an artisan toffee company located in Scottsdale. The owners, a dynamic mother/daughter duo, create handcrafted toffee from scratch. Like all great business owners, they are always looking to improve their Customer Relationship Management. Enter ShopKeep POS.

Type: Case Study




Charting the Course from E-Commerce to Brick and Mortar Retail

Charting the Course from E-Commerce to Brick and Mortar Retail

BAGGU® is a highly successful e-commerce merchant of simple yet high quality bags, pouches and laptop cases. The BAGGU Summer Store is the company’s first brick and mortar retail store. The company’s future retail expansion hinges on the success of this store.

Type: Case Study




Reducing Credit Card Fraud: Three Steps for Successful EMV Implementation

Reducing Credit Card Fraud: Three Steps for Successful EMV Implementation

Partnering with vendors can help retailers and restaurant operators increase payment security.

Type: White Paper




How to Improve ATM Profitability and Overcome Interchange Fee Increases

How to Improve ATM Profitability and Overcome Interchange Fee Increases

IADs can offer value-based service to merchants to build new income and customer loyalty.

Type: White Paper




Case Study: Scotty's Brewhouse

Case Study: Scotty's Brewhouse

Download to see how the PeopleMatter Platform helped Scotty's Brewhouse: -Improve compliance and efficiency, -Increase candidate quality with assessments, -Automate processes to fit its tech-savvy brand and -Reduce time-to-hire and turnover rates.

Type: Case Study




Case Study: Noodles

Case Study: Noodles

Download to see how the PeopleMatter Platform helped Noodles: -Reduce data-entry errors and omissions, -Increase payroll accuracy, -Improve employee engagement and -Optimize hiring and onboarding efficiency.

Type: Case Study




Anatomy of a Paper Schedule

Anatomy of a Paper Schedule

Are your labor-management practices 'inferior' to the competition's? Manual methods not making the 'cut' for your hourly workforce? Dissect inefficient paper processes, and discover the 'superior' scheduling solution

Type: Presentation




Workforce Management Derailed

Workforce Management Derailed

Discover the ‘disconnect’ in using multiple solutions to hire, train, schedule and engage your hourly workforce

Type: Presentation




Integrated Talent Management System Map

Integrated Talent Management System Map

Discover why Integrated Talent Management is the best way to hire, train, schedule and engage your hourly team.

Type: Infographic




Keys to Keeping Today’s On-the-Go Workforce In the Loop: Part 4

Keys to Keeping Today’s On-the-Go Workforce In the Loop: Part 4

Just fill out the form to access ‘Part 4’ of our four-part communication guide, “Keys to Keeping Today’s On-the-Go Workforce In the Loop.” We’ll give you eight mobile must-have best practices.

Type: White Paper




Sche-DUEL: Automated vs Manual Scheduling

Sche-DUEL: Automated vs Manual Scheduling

Creating, changing and cost-controlling schedules can leave you feeling beat-up and worked-over. Discover which method — automated or manual — wins-out when we put the two in a head-to-head duel.

Type: Infographic




Keys to Keeping Today’s On-the-Go Workforce In the Loop: Part 2

Keys to Keeping Today’s On-the-Go Workforce In the Loop: Part 2

Just fill out the form to access ‘Part 2’ of our four-part guide, “Keys to Keeping Today’s On-the-Go Workforce In the Loop.” We’ll give you the seven best practices for getting Corporate messages out, across and ingrained.

Type: White Paper




Case Study: Mad Greens-Inspired Eats

Case Study: Mad Greens-Inspired Eats

Download to see how the PeopleMatter Platform helped Mad Greens: -Ensure 100 percent compliance with automated workflows, -Improve candidate quality with pre-hire assessments, -Increase visibility, consistency and efficiency and -Streamline hiring and onboarding operations.

Type: Case Study




The Mobile Social Network

The Mobile Social Network

Attract and retain top service-industry talent with HR technology that appeals to an on-the-go, connected workforce. Discover compelling stats surrounding the mobile-social revolution and its driving forces that can help you make the case for Web-based solution investments to improve operations, communication and engagement in your business.

Type: White Paper




Keys to Keeping Today’s On-the-Go Workforce In the Loop: Part 1

Keys to Keeping Today’s On-the-Go Workforce In the Loop: Part 1

Just fill out the form to access ‘Part 1’ of our four-part eBook, “Keys to Keeping Today’s On-the-Go Workforce In the Loop.” We’ll break down the basics of hourly workforce communication, including: -Where communication breaks down -Who all’s in the conversation -What everyone’s saying -How they’re getting the message across

Type: White Paper




Stand Off at the Turnover Corral: The Latest Look at Turnover in the Wild, Wild Service Industry

Stand Off at the Turnover Corral: The Latest Look at Turnover in the Wild, Wild Service Industry

Stave off all scamps and scalawags from your service-industry business. Our infographic arms you with the trends, tips and technologies you need to duel-down turnover, including how to: Increase retention 325% Improve employee and managerial engagement Optimize operations with technology

Type: Infographic




Keys to Keeping Today’s On-the-Go Workforce In the Loop: Part 3

Keys to Keeping Today’s On-the-Go Workforce In the Loop: Part 3

Just fill out the form to access ‘Part 3’ of our four-part communication guide, “Keys to Keeping Today’s On-the-Go Workforce In the Loop.” We’ll give you nine compliance best practices to stay on top of federal, industry and state regulations and ahead of the competition.

Type: White Paper




Turnover's Top Five Most Wanted

Turnover's Top Five Most Wanted

Turnover runs rampant in the service industry. It robs organizations of productivity, profit and high-performing talent. Learn more about each repeat offender, what to do in case of an encounter, and the potential retention reward with detailed profiles in PeopleMatter's "Turnover's Top Five 'Most Wanted'" eBook.

Type: White Paper




Embracing Mobile Devices: How to Manage Mobile Devices in Retail Effectively

Embracing Mobile Devices: How to Manage Mobile Devices in Retail Effectively

Mobile Device Management extends robust IT and security policies to all systems, allowing retailers to better engage with technically-savvy shoppers on the showroom floor.

Type: White Paper




Benefits of One-to-One Marketing for Digital Signage Using Customer Recognition

Benefits of One-to-One Marketing for Digital Signage Using Customer Recognition

How customer-identification technology can increase content targeting accuracy and ROI.

Type: White Paper




KIOSK stands -  Freestanding Kiosks for Tablet Enclosures

KIOSK stands - Freestanding Kiosks for Tablet Enclosures

KIOSK stands - A Freestanding Kiosks for Tablet Enclosures.

Type: Brochure




Operational Benefits of Cloud Services for Retailers

Operational Benefits of Cloud Services for Retailers

Moving to the cloud can help retailers gain control of IT costs and improve productivity.

Type: White Paper




Mobile Best Practices for Retailers

Mobile Best Practices for Retailers

Immediate. Relevant. Effective. Mobile messaging is the single most likely media channel with which consumers will engage.

Type: White Paper




Case Study: Apple Sauce, Inc.

Case Study: Apple Sauce, Inc.

Manual tracking, screening and onboarding methods produced disjointed hiring practices for Apple Sauce, Inc. — a major franchisee of Applebee’s Neighborhood Bar and Grill. Decentralized data-management cost the company time, money and compliance.

Type: Case Study




Ten Effective Habits of Indispensable IT Departments

Ten Effective Habits of Indispensable IT Departments

It’s no secret that responsibilities are growing while budgets continue to shrink. Enact these ten IT habits throughout your IT organization to help you cut costs, create operational efficiencies and align IT to business goals.

Type: White Paper




How do I leverage my investment in my retail IT infrastructure?

How do I leverage my investment in my retail IT infrastructure?

As a retail organization, you must focus on continuously delivering great customer experiences that build loyalty and drive share of wallet while controlling costs and improving margins. The smart use of technology has become one of the most powerful ways...

Type: Special Report




Return of the CIO

Return of the CIO

The role of the CIO is suffering. Take back your place in the boardroom by transforming IT from an operational entity to a more strategic, revenue-generating role within the organization.

Type: White Paper




Kaseya® Mobile Device Management

Kaseya® Mobile Device Management

Are your users and company data moving to mobile devices? So should your management policies!

Type: Case Study




Retail IT Systems Management: Challenges and Solutions

Retail IT Systems Management: Challenges and Solutions

Retail systems today are built with retail specific footprints, attached devices and software systems. By the very nature of retail, these systems will be widely dispersed, often only tenuously attached and business critical. This creates special challenges for IT Systems...

Type: White Paper




Top Ten Retail IT Systems Management Pain Points

Top Ten Retail IT Systems Management Pain Points

From Dealing with Rogue “IT Hobbyists” to Disinterested Bosses, Kaseya Presents Common IT Systems Management Pain Points in the Retail Sector and Our Solutions

Type: Special Report




Get the Dirt on Kiosks

Get the Dirt on Kiosks

New antimicrobial technology keeps kiosks free from bacteria and fungi, helping users stay healthy.

Type: White Paper




Webinar: How Applebee's Consolidated Its Talent Management Systems to Increase Efficiency and Their Bottom Line

Webinar: How Applebee's Consolidated Its Talent Management Systems to Increase Efficiency and Their Bottom Line

Converting your restaurant to a single talent management system can improve efficiency and increase your bottom line ROI.

Type: Webinar




Multi-Touch Interactivity: Redefining the In-Store Customer Experience

Multi-Touch Interactivity: Redefining the In-Store Customer Experience

The economic downturn, coupled with the near-universal adoption of mobile web devices, has permanently changed the way consumers shop. Shopping trips begin online or at instore kiosks, and price comparisons and coupon searches via a variety of mediums are increasingly commonplace.

Type: White Paper




Four Tips for Inexpensive Digital Signage Content Creation

Four Tips for Inexpensive Digital Signage Content Creation

Good content is key to the success of a digital signage deployment, but creating it doesn’t have to break the bank.

Type: White Paper




The Benefits of Outsourcing ADA Compliance

The Benefits of Outsourcing ADA Compliance

Using an ATM provider can minimize the potential for lawsuits and save time and money.

Type: White Paper




Go for Gold - India's First Gold ATM - Gitanjali Newsletter

Go for Gold - India's First Gold ATM - Gitanjali Newsletter

Gitanjali Launches India's first Gold and Diamond ATM at Mumbai.

Type: Fact Sheet




Hype, Heartburn or Hope: A Best Practices Approach for Making Video Analytics Work for Your Business

Hype, Heartburn or Hope: A Best Practices Approach for Making Video Analytics Work for Your Business

You've probably heard hyped-up stories about how video analytics--also known as video content analysis--can save the world. You've probably also heard frustrated colleagues complain about how video analytics have let them down. What's the real story? What can you believe? Are video analytics hype, heartburn or hope?

Type: Guide




Get the latest news & insights


News

Resources

Trending

Features

Lions of retail: 8 surprising brands coming on strong In 2018