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Starmount Engage Mobile Selling Assistant Application

Starmount Engage Mobile Selling Assistant Application

Mobile devices have led to tech-savvy shoppers who may know more about your products than your sales associates. By empowering associates with mobile devices, retailers can increase customer interaction and enhance service while also making the most of a store’s inherent assets — physical inventory and trained sales personnel.

Type: Fact Sheet




Virtual Meets Point-of-Presence

Virtual Meets Point-of-Presence

The virtual world meeting point-of-presence (PoP) seems like something of an oxymoron. And yet the rise of self-service kiosks as internet access points and Wi-Fi hotspots has proved that the two can be synonymous, working together to provide greater access for users to the digital world.

Type: White Paper




du getting ahead through Service Optimization

du getting ahead through Service Optimization

du a relative newbie in the Telco market opened for business in 2006. Having to fight for pole position against competition that had a tremendous head start, was very much aware of the uphill battle ahead. Matching up to its competitions range of services is just the tip of the ice berg in its march to gain market dominance.

Type: Brochure




Starmount Connect Fact Sheet

Starmount Connect Fact Sheet

Starmount Connect™ provides an open shopper engagement platform that helps you deliver a more positive customer experience and save the in-store sale. Through Connect, sales associates and customers can use any device to access comprehensive, product-related information from the Web...

Type: Fact Sheet




Mobility in Retail

Mobility in Retail

At this early stage in the smart mobile device revolution it is fair to ask some hard-nosed questions. After all, a great deal of time and money will likely be devoted to mobile platform projects in coming years and these need to be justified. So, based on my interviews with retailers and internal research, here goes a mobile retailing Q&A;.

Type: Case Study




HSBC Intellvisions Newsletter

HSBC Intellvisions Newsletter

HSBC is one of the world's largest banking and financial services organisations. They are marketed worldwide as the 'the worlds's local bank'. HSBC provides a comprehensive range of financial services to around 95 mission customers through four customer groups and...

Type: Brochure




Calculating ROI for Digital Signage

Calculating ROI for Digital Signage

Initial investments can pay off quickly, both in hard and soft returns.

Type: White Paper




Three Benefits of Automated Project Management

Three Benefits of Automated Project Management

The right project management tool can save deployers time, offer better information and provide cost savings.

Type: White Paper




All About GenKiosk

All About GenKiosk

Genkiosk is mature software - the most powerful management system for interactive kiosks. First designed and implemented over a decade ago, it is still owned, managed and operated by the original developers GWD Media.

Type: Brochure




Online Retailer Gilt Groupe Triples Web Traffic Within a Year with Traffic Management

Online Retailer Gilt Groupe Triples Web Traffic Within a Year with Traffic Management

With over 5,000 requests per second during peak periods, online retailer Gilt Groupe could lose a large percentage of its daily profits in just 10 minutes of downtime. After choosing the Riverbed® Stingray™ Traffic Manager as its load balancing solution,...

Type: Case Study




Socialbomb Works in the Cloud to Keep TV Fan Base Engaged Online

Socialbomb Works in the Cloud to Keep TV Fan Base Engaged Online

Socialbomb builds applications that integrate with its clients’ social platforms to create innovative, well-maintained, successful online campaigns. Unfortunately, many of its online applications were faltering at peak traffic times, which made managing campaigns difficult. The company chose Riverbed® Stingray™ Traffic...

Type: Case Study




Triboo Enjoys High Website Availability and Scalability, Manages 10MM Unique Visitors Per Month

Triboo Enjoys High Website Availability and Scalability, Manages 10MM Unique Visitors Per Month

Triboo specializes in managing e-commerce activities and performance marketing for many Italian companies. The company’s website was struggling to support over 2 million page views and 45 million hits each day, so they turned to Riverbed® Stingray™ Traffic Manager. Now...

Type: Case Study




See Tickets Puts Online Service Center Stage

See Tickets Puts Online Service Center Stage

With 85 percent of its ticket sales made online, See Tickets needed a robust, secure, highly accessible website. The company chose the Riverbed® Stingray™ Traffic Manager to ensure that its site was always online and fast, even during extreme peaks in traffic. Now the company’s valued customers receive optimal online service.

Type: Case Study




STA Travel's Website Performance Flies with Traffic Manager

STA Travel's Website Performance Flies with Traffic Manager

Global travel specialist STA Travel found that access to its website had slowed and that peaks in web traffic from promotional campaigns had become difficult to manage. The company turned to the Riverbed® Stingray™ Traffic Manager for support. This cost-effective...

Type: Case Study




SnagAJob.com Achieves 99.9 Percent Uptime in the Cloud through Virtualization

SnagAJob.com Achieves 99.9 Percent Uptime in the Cloud through Virtualization

Online job search site SnagAJob.com needed a quick and reliable online presence. After assessing its web optimization strategy, the company traded its hardware traffic management solution for a virtualized environment that could match anticipated growth. With Riverbed® Stingray™ Traffic Manager...

Type: Case Study




Comic Relief Goes Cloud Computing

Comic Relief Goes Cloud Computing

Every two years, one of the biggest events in the UK fundraising calendar is Comic Relief’s Red Nose Day. In 2009 the charity implemented the Riverbed® Stingray™ Traffic Manager to make sure its web and donation platforms could scale up...

Type: Case Study




Web Traffic Management Helps Meridiana fly Meet Increased Demand for Online Travel Bookings

Web Traffic Management Helps Meridiana fly Meet Increased Demand for Online Travel Bookings

Online airline and travel group Meridiana fly needed a faster, more cost-effective way for its growing customer base to book reservations online. They turned to the Riverbed® Stingray™ Traffic Manager, which ensured a fast, responsive website that could cope with...

Type: Case Study




How the Choice of Digital Signage Software Affects Your Network's Business: A Healthcare Network Example

How the Choice of Digital Signage Software Affects Your Network's Business: A Healthcare Network Example

Digital signs help patients get a fuller service, while allowing doctors to serve more patients more efficiently.

Type: Case Study




Enhancing Healthcare Security with Video Intelligence

Enhancing Healthcare Security with Video Intelligence

Effective healthcare requires that hospitals and emergency rooms be safe and secure. However, workplace violence and crime are constant threats. According to the US Department of Justice, the rate of violent crime is 29% higher than average among physicians and 74% higher among nurses.

Type: White Paper




5 Ways to Use Video for In-Store Performance

5 Ways to Use Video for In-Store Performance

Read this 3VR-sponsored paper to see how video is now moving from its loss-prevention core competency to real-time analytics — business intelligence that provides "see it in action" proof that's invaluable for marketing and merchandising professionals.

Type: White Paper




Five Best Practices for Using Video Surveillance to Halt Skimming Fraud

Five Best Practices for Using Video Surveillance to Halt Skimming Fraud

Today's financial institutions are under increasing threat from sophisticated and technically knowledgeable criminals. Automated Teller Machines (ATMs), Point-of-Sale (POS) machines, and gas pumps are increasingly the target of a type of credit card fraud called skimming. In recent cases, two...

Type: White Paper




Facial Surveillance and Other Tactics in Modern Video Security

Facial Surveillance and Other Tactics in Modern Video Security

Theft and fraud continue to plague the banking and retail industries, with increasing creativity and reach. In the banking industry, a surge in ATM and gas pump skimming is being perpetrated by organized criminal groups who can strike 100 locations...

Type: White Paper




Increasing Guest Satisfaction with Productivity-Based Scheduling

Increasing Guest Satisfaction with Productivity-Based Scheduling

Having the right employees at the right time can be a critical component of success.

Type: White Paper




Use Video Analytics and Data Decision Making to Grow Your Business

Use Video Analytics and Data Decision Making to Grow Your Business

What if there was a gold mine of data that was going untapped by your data decision-making programs? Today, the role of video can extend far beyond security; data gathered from video surveillance can now help decision makers actually grow...

Type: White Paper




Engaging and Inspiring a Workforce

Engaging and Inspiring a Workforce

Company culture and approach to management have a major impact on engagement. Learn how to optimize employee life cycle management and increase team member engagement throughout that cycle.

Type: White Paper




Infographic:  Service Industry Scheduling at a Glance

Infographic: Service Industry Scheduling at a Glance

Managing an on-the-go workforce is difficult, but if you’re using manual methods, it can seem impossible. Electronic and online tools make shift scheduling simple and maximize your manpower. Connect the scheduling dots to see how your schedule creation, distribution and trading processes compare to service-industry companies like you.

Type: Infographic




Real ROI: A Case for HR Technology in the Service Industry

Real ROI: A Case for HR Technology in the Service Industry

Concrete evidence for return on investment on HR software and talent management solutions in the restaurant, c-store, retail and hospitality industries exist! Automating your hiring, training and development processes with HR technology can save restaurants thousands of dollars each month and keep customers loyal. Download your copy today.

Type: White Paper




Getting the Best Out of Generation Y

Getting the Best Out of Generation Y

Since the arrival of Generation Y in the workforce, service industry employers from restaurants to retail have tried to devise the secret formula to attract, engage and retain this youngest generation. Does Generation Y have unrealistic expectations about work?

Type: White Paper




Infographic: Say

Infographic: Say "I Do" to Effective Employee Engagement

Your workforce is more plugged-in, outspoken and diverse than ever. Making a connection with your team—whether it’s 10 or 200 strong— is the key to engaged employees and happier customers. Connect the engagement dots to see how your review, recognition and communication processes compare to service-industry companies like you.

Type: Infographic




Culture Connection: Building Brands, Creating Culture and Driving Revenue Through Outstanding Customer Service

Culture Connection: Building Brands, Creating Culture and Driving Revenue Through Outstanding Customer Service

The goal of any service-industry employer—restaurants, convenience stores (c-stores), hospitality businesses or retailers—is to provide unparalleled customer service. This may be brushed off as a given since, after all, it’s the name of the industry. But in truth, few in the space realize the importance of culture in achieving this goal.

Type: White Paper




I-9 Compliance: Top Five Best Practices to Help Avoid Fines, Penalties and Brand Damage

I-9 Compliance: Top Five Best Practices to Help Avoid Fines, Penalties and Brand Damage

Recent Immigration and Customs Enforcement (ICE) raids have raised serious employment concerns in the service industry. High turnover rates and large percentages of immigrant and hourly workers increase employers’ risk for noncompliance. What can businesses do to hire qualified employees and ensure legal compliance?

Type: White Paper




Save Money by Hiring People: Let the Work Opportunity Tax Credit Work For You

Save Money by Hiring People: Let the Work Opportunity Tax Credit Work For You

Your company could be leaving thousands of dollars on the table by failing to take advantage of federal tax credits aimed at getting people in certain groups into the workforce.

Type: White Paper




Online Training ROI: Five Features That Positively Impact Your Bottom Line

Online Training ROI: Five Features That Positively Impact Your Bottom Line

“What’s worse than training your workers and losing them? Not training them and keeping them.” Zig Ziglar, author and corporate success speaker, knows it, research proves it and companies are beginning to capitalize on it.

Type: White Paper




Infographic: The Latest Look at Hiring in the Service Industry

Infographic: The Latest Look at Hiring in the Service Industry

Hiring doesn’t have to be hard. But if you’re using tools and techniques that were new in Dick and Jane’s reign, (we’re looking at you, paper apps and file cabinets) it’s not easy. Connect the hiring dots to see how your sourcing, hiring and onboarding processes compare to service-industry companies like you.

Type: Infographic




Infographic: How Does Your Training Stack Up Against the Competition?

Infographic: How Does Your Training Stack Up Against the Competition?

Would your employee training program make Dick and Jane say “Wow!” 50 years ago? It’s time for a new lesson in learning. Connect the training dots to see how your training and evaluation processes compare to service-industry companies like you.

Type: Infographic




Shopper-ready packaging: The best packaging solution for the shopper, retailer and the brand owner

Shopper-ready packaging: The best packaging solution for the shopper, retailer and the brand owner

To drive down in-store labor costs, many retailers pursue shelf-stocking practices aimed at efficiency or push manufacturers for retail-ready packaging — especially for products with small primary packaging and a large number of SKUs. Consequently, this can hinder a brand’s...

Type: White Paper




Five Benefits of NFC Deployment for Retailers

Five Benefits of NFC Deployment for Retailers

Supported by major credit card companies and retailers alike, near field communication is making its way as a top method of payment processing and advertising.

Type: White Paper




Choosing the Right Barcode Data Collection Device: Pros and Cons

Choosing the Right Barcode Data Collection Device: Pros and Cons

Now, more than ever, retailers have to make smart decisions when making any capital equipment purchase. Most are scrutinizing these purchases like never before. To help guide your wireless handheld computing selection process, read this paper for a look at two approaches used in that technology that specifically lines out the pros and cons of each.

Type: White Paper




AML KDT900 Mini Kiosk

AML KDT900 Mini Kiosk

The AML KDT900 is a full-featured, general purpose mini kiosk with a wide variety of application possibilities. Powered by Windows Embedded CE 6.0, and featuring a number of user input/output options, the KDT900 is perfect for a contemporary time-and-attendance terminal,...

Type: Fact Sheet




AML KDT750 Price Checker

AML KDT750 Price Checker

The KDT750 from AML is a user-friendly, full-feature price verification system that delivers outstanding functional value in a compact, space-saving footprint. Featuring simple touch screen navigation and a 5.6" full VGA color display, the KDT750 allows retailers to deploy applications...

Type: Fact Sheet




AML KDT3 Multimedia Kiosk

AML KDT3 Multimedia Kiosk

The KDT3 represents the next generation in small form-factor, self-service kiosks from AML. With its powerful architecture, the KDT3 is capable of running full screen video, playing stereo audio, scanning barcodes,and displaying stunning images on its SVGA color display.

Type: Fact Sheet




Four Benefits for Retailers and Customers from Self-Service Kiosks

Four Benefits for Retailers and Customers from Self-Service Kiosks

Deployment of the technology yields benefits on both sides of the counter.

Type: White Paper




Webinar Roundtable: How Mobile Will Re-invent Retail & Dining

Webinar Roundtable: How Mobile Will Re-invent Retail & Dining

Mobile technology is prompting fast and furious change in the worlds of retail and foodservice.

Type: Webinar




Putting Small Form-Factor Kiosks to Work in Retail

Putting Small Form-Factor Kiosks to Work in Retail

Often times the question is asked, "Kiosks make sense for our stores, but how can we justify the investment?" The answer is to find a low cost device, with a versatile feature set, that can multi-task, and be more than...

Type: White Paper




Multi-Department Retailers:  Unlocking the Potential of Digital Signage

Multi-Department Retailers: Unlocking the Potential of Digital Signage

Argent Ram Media is a digital marketing agency that specialises in providing a comprehensiverange of marketing solutions for all businesses, from the small one-man-band up to the largestof multi-national companies.

Type: White Paper




Benefits of Outsourcing IT Services

Benefits of Outsourcing IT Services

Integrating POS systems, installing new equipment and managing service calls can be time-consuming and expensive. A tech partner can help.

Type: White Paper




Webinar:  Americans with Disabilities Act - Compliance for Financial Institutions

Webinar: Americans with Disabilities Act - Compliance for Financial Institutions

The U.S. Department of Justice (DOJ) has issued a final ruling on new accessibility standards under the Americans with Disabilities Act (ADA), which pertains to automated teller machines (ATMs). The final rule imposes new standards for ATMs that include requirements...

Type: Webinar




Zebra – Retail Solutions eBook

Zebra – Retail Solutions eBook

When you tag it, you can see it, measure it, and learn from it. Tagging gives you visibility into your business so you can make the right decisions, at the right time, with the right information. Find out more from Zebra.

Type: Brochure




The Bargain! Shop Updates Product Pricing in Seconds with In-Aisle Printing

The Bargain! Shop Updates Product Pricing in Seconds with In-Aisle Printing

The Bargain! Shop (TB!S) is a rapidly expanding, Canadian-owned retail chain with over 250 stores, located mainly in smaller communities and neighborhoods across the country. It carries a wide range of brand-name quality products for the home and family: electronics,...

Type: Case Study




Fast Track Convenience Stores Redefine Convenience

Fast Track Convenience Stores Redefine Convenience

For more than two decades, Sterling Services has offered fresh cuisine selections for vending, dining room management and executive catering to customers in the Detroit Metro area. Sterling Services has broken new ground with Fast Track Convenience powered by Freedom Shopping, self-checkout convenience stores that use RFID technology.

Type: Case Study




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