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[WEBINAR] How EXPRESS improved Site Search to get customers to the right products, faster than ever

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Published / Updated:
Sept. 15, 2016
When site search works, it's fast, efficient, and dramatically improves customer experience. EXPRESS.com, leading American fashion retailer, made major site search enhancements recently that helps them connect their customers to the right products faster than ever before.
Join us for this webinar to hear how EXPRESS solved their site search problem.
You will learn:
  • How you can use site search as a strategic competitive advantage in fashion eCommerce
  • Merchandising capabilities that helped EXPRESS apply specific business rules at scale
  • Key site search enhancements that improved customer experience on EXPRESS.com

Meet the panelists

Dylan Telford
Sr. Manager, Product Management

An omnichannel retail professional with over 11 years of hands-on specialty retail experience in both brick-and-mortar, and digital commerce environments. Currently leading the evolution of the EXPRESS digital customer experience, Dylan specializes in implementing new digital products that blur the line between in-store and online shopping.

Monal Patel

At Unbxd, Monal helps eCommerce companies solve their product discovery problems and create growth by providing new and improved approaches to decision making. Monal has 15+ years of experience in the software & retail industry and is a seasoned speaker at major eCommerce events like Etail West, MivaCon, Fashion Digital, Etail East, etc. Monal holds a Masters degree in Engineering from University of Southern California.

Judy Mottl
Editor, RetailCustomerExperience.com
Networld Media Group

Judy Mottl is an experienced editor, reporter and blogger who has worked for top media including AOL, InformationWeek and InternetNews. She’s written everything from breaking news to in-depth trends.

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