[WEBINAR] Retailers: Discover the key to seamless cross-channel connections
Publication Type: Webinar
Published / Updated: Sept. 29, 2016
Learn how you can boost customer loyalty and brand advocacy with a single view of your customers. Just because your channels may be in silos, doesn't mean that your information has to stay in them. With the right approach, you as retailers can get a clear, holistic view of each customer, no matter how or where she interacts.
Join Pitney Bowes for this comprehensive webinar to learn how a revolutionary approach to ‘Knowing Your Customer’ makes it possible to understand customers as individuals, discern their connections and reach each one more personally across every channel and touchpoint.
In this webinar you will learn how a single view of customers can:
Inform real-time, mobile interactions
Enable best-next engagement
Place stores in the most profitable locations
Optimize omni-channel sales
Reduce risk and combat fraud
Meet the panelists
Joe Pindell Director, Global Solution Management Pitney Bowes
Mr. Pindell is a Director on the Global Solution Management team which is responsible for the development, enablement and execution of software solutions. While at Pitney Bowes, Joe has contributed his expertise as a Strategic Consultant, Solution Sales Director, a Director of Technical Projects as well as a Managing Consultant while working with clients in all vertical markets.
Linda Mitchell Senior Director, Solutions Management – Retail and Telecommunications Vertical Manager Pitney Bowes
For over 20 years, Linda Mitchell has worked in the field of enterprise software, with companies like, Oracle, Infor, and MRO software. Currently she leads Pitney Bowes Software Retail and Telecommunications verticals go-to-market strategy, with a core focus on understanding the software needs of today’s retailers. Linda is passionate about working with clients to bring them software solutions that work seamlessly in their individual environments; assisting them in understanding and adopting software; and defining how Pitney Bowes can enable them to achieve strategic goals and improve business performance.
Judy Mottl Editor, RetailCustomerExperience.com Networld Media Group
Judy Mottl is an experienced editor, reporter and blogger who has worked for top media including AOL, InformationWeek and InternetNews. She’s written everything from breaking news to in-depth trends.
Pitney Bowes is a global technology company enabling commerce in the areas of customer information management, location intelligence, customer engagement, shipping, mailing, and global ecommerce.
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