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[WEBINAR] Retailers: Discover the key to seamless cross-channel connections

 
Publication Type:
Webinar

Published / Updated:
Sept. 29, 2016
Learn how you can boost customer loyalty and brand advocacy with a single view of your customers. Just because your channels may be in silos, doesn't mean that your information has to stay in them.  With the right approach, you as retailers can get a clear, holistic view of each customer, no matter how or where she interacts. 
 
Join Pitney Bowes for this comprehensive webinar to learn how a revolutionary approach to ‘Knowing Your Customer’ makes it possible to understand customers as individuals, discern their connections and reach each one more personally across every channel and touchpoint.
 
In this webinar you will learn how a single view of customers can:
  • Inform real-time, mobile interactions
  • Enable best-next engagement
  • Place stores in the most profitable locations
  • Optimize omni-channel sales
  • Reduce risk and combat fraud

Meet the panelists

Joe Pindell
Director, Global Solution Management
Pitney Bowes

Mr. Pindell is a Director on the Global Solution Management team which is responsible for the development, enablement and execution of software solutions. While at Pitney Bowes, Joe has contributed his expertise as a Strategic Consultant, Solution Sales Director, a Director of Technical Projects as well as a Managing Consultant while working with clients in all vertical markets.

Linda Mitchell
Senior Director, Solutions Management – Retail and Telecommunications Vertical Manager
Pitney Bowes

For over 20 years, Linda Mitchell has worked in the field of enterprise software, with companies like, Oracle, Infor, and MRO software. Currently she leads Pitney Bowes Software Retail and Telecommunications verticals go-to-market strategy, with a core focus on understanding the software needs of today’s retailers. Linda is passionate about working with clients to bring them software solutions that work seamlessly in their individual environments; assisting them in understanding and adopting software; and defining how Pitney Bowes can enable them to achieve strategic goals and improve business performance.

Judy Mottl
Editor, RetailCustomerExperience.com
Networld Media Group

Judy Mottl is an experienced editor, reporter and blogger who has worked for top media including AOL, InformationWeek and InternetNews. She’s written everything from breaking news to in-depth trends.

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