Recovery and Renewal: How Spaulding Boston Uses Digital Display To Powerfully Drive Patient Experiences And The Hospital’s Brand
Spaulding Rehabilitation Hospital Boston is in the business of restoring lives – bringing people back from the trauma of injuries and illness. So as new facilities were planned to open along the old Charlestown Navy Yard for 2013, the management team needed ways to convey the uplifting stories of recovery and rebirth, and make those stories central to the experience of patients, their friends and families, caregivers and donors.
The solution was a mix of strategically positioned digital displays, run by Aceso and powered by ComQi, that have transformed the hospital experience from the moment people come inside.
In this white paper, you will learn the origins of this award-winning project, what was done and why, results, new plans and lessons learned.