The Retail Customer Evolution
For those who think online and mobile shopping are leading to the demise of physical retail stores, think again. 75% of purchases are still being made in-store.
However, when shoppers do come into the store, they’re seeking assistance from a knowledgeable associate. TimeTrade surveyed consumers and found that 85% buy more when an associate helps them, and 90% would return.
Download this brief and read more about the survey results, and how leading retailers are bringing traffic into their stores, and turning their customers into loyal buyers.