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[WEBINAR] Why mobile, personalization are key to a successful, seamless customer journey

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Published / Updated:
July 27, 2017
In 2017, we have seen hundreds of brick-and-mortar stores close and multiple businesses cease operations across the country. As a retailer, what are you doing to keep afloat in these turbulent times?
With help from Econsultancy, Adobe commissioned an intelligence report surveying retailers across the globe to better understand the priorities and strategies needed to survive in today’s market. Download this webinar to hear insights from the 2017 Digital Trends in Retail report, along with highlights from Adobe’s most recent Digital Economy Project from March 2017.
In this webinar you will learn:
  • How and why retailers are shifting to mobile
  • What will differentiate retailers today
  • What will be the most interesting innovations for retailers in 2020

Meet the panelists

Michael Klein
Head of Industry Strategy for Adobe Marketing Cloud

Michael Klein is the Director of Industry Strategy for the Adobe Marketing Cloud. He leads a team of subject matter experts who work with Adobe’s global retail clients to help them develop best-in-class digital marketing strategies. Klein regularly contributes thought leadership to industry events, and is an active member of Shop.org and the Global Retail Marketing Association.

Judy Mottl,
Editor, RetailCustomerExperience.com,
Networld Media Group

Judy Mottl is an experienced editor, writer, reporter and blogger who has worked for top media including AOL, InformationWeek and InternetNews. She’s written everything from breaking news to in-depth trends and has won awards on the local, state and national level for feature coverage and investigative journalism.

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