Amazon Prime Day not immune to consumer pressures, competing sale events
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Amazon's June Prime Day event may have been a bit too early to cash in on the back-to-school consumer shopping season.
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The hidden price of retail tech failures
by Shash Anand — SVP of Product Strategy, SOTI
Ultimately, the cost of unreliable technology in retail is not defined by isolated failures, but by the cumulative effect of small, recurring disruptions that gradually erode performance and customer trust.
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Toshiba leader talks customer experience, mobile-first strategy
Eric Williams, senior account executive at Toshiba Global Commerce Solutions, shares insight on changing customer expectations, the value of a mobile-first strategy in the retail environment and how and why AI will be a game-changer going forward.
Partner Tech showcasing AI self-checkout, kiosks, POS solutions at industry event
Partner Tech, a provider of retail technology solutions, will be showcasing several updates on its AI-powered self-checkout, POS platforms and kiosk solutions…
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Omnichannel Retail / Multichannel Retail
Today's customer doesn't just shop in one place or in one channel. Retailers need to reach customers in the store, online and the mobile device in order to thrive.
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