9 self-service tech trends to watch

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The recent Automated Retail & Kiosk Innovation Show kicked off with a keynote on nine self-service trends to keep an eye on in the coming years: including computer vision, cobots and more.

BENS Market taps Watchfire to create biggest c-store LED display in Washington state

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

BENS Market teams with Watchfire to create a huge LED display in store, creating an immersive customer experience and a revenue channel

What recession pop reveals about the psychology of nostalgia

by Mike Ford — CEO of Skydeo, Skydeo

For marketers and brands, the takeaway is clear: nostalgia doesn’t just tell us what people like — it tells us why they buy.

Amazon slicing 16K jobs in re-organizational strategy

Amazon is cutting 16,000 roles across the company as part of an organizational streamline initiated in October, 2025.

NICE strategy leader talks agentic AI, retail industry trends

NICE’s purpose-built AI-powered platforms automate engagements into proactive, safe and intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution.

Consumer Behavior / Consumer Psychology

Shopping is about more than just buying things. It's a complex relationship between buyer and seller, one that impacts the shopper on a psychological level. Understanding the mental processes behind customer behavior will give you a better chance of successfully reaching those customers.