Judy Mottl
Judy Mottl
Judy Mottl is editor of Retail Customer Experience and Digital Signage Today. She has decades of experience as a reporter, writer and editor covering technology and business for top media including AOL, InformationWeek, InternetNews and Food Truck Operator.
Recent Contributions
For loyal Amazon customers it’s no longer love but intentional reflex
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retail loyalty is changing from consumer love to reflex as it’s no longer an emotional decision, it’s an automatic one.
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Tariff timeline: White House actions, declarations, reversals
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Given the tariff impact to the retail industry RetailCustomerExperience is keeping a timeline of tariff pronouncements.
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Screenverse leaders share insight on DOOH buying strategy
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this episode of the CX Innovators podcast David Weinfeld, co-founder and CEO at Screenverse, and Montana Accavallo, senior vice president of programmatic…
Presented by Screenverse
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Tariff court ruling brings uncertainty, big questions for retail industry
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The Supreme Court's tariff decision draws applause and uncertainty regarding impact on the retail segment.
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How self-service operators win by automating through curation
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Josh Rosenberg, founder of Forward Thinkers, outlines challenges the self-service and automation industry and what operators need to do to overcome those…
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The potential impact of Walmart's ChatGPT shopping strategy
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The world's largest retailer is expanding its AI use via ChatGPT. But there are questions on how the shopping channel will be received by consumers.
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BENS Market taps Watchfire to create biggest c-store LED display in Washington state
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
BENS Market teams with Watchfire to create a huge LED display in store, creating an immersive customer experience and a revenue channel
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2026 will be the year of agentic AI
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retail experts share predictions of retail CX tech and trends arriving in 2026.
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Top read retail CX stories in 2025: Consumer behavior, AI ethics, brand tech deployments
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The top most read articles in 2025 ran the gamut from tracking tariff policies to understanding generational consumer behavior to brand technology deployments.
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Goodwill Central Texas pilots ReNu to transform operations, employee experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The Goodwill Central Texas has deployed ReNu, a production software platform, to streamline operations, drive smart decision-making and foster an enhanced…
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