Kim Williams
Recent Contributions
No clear winners in wake of Durbin Amendment final rule
by Kim Williams — Reporter, NetWorld Alliance
Both sides claim the consumer will bear the burden.
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Opinions mixed on Obama's kiosk remarks
by Kim Williams — Reporter, NetWorld Alliance
Experts give their interpretations of the president's comments regarding self-service and unemployment.
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Retailers' venture into F-commerce is an uphill battle
by Kim Williams — Reporter, NetWorld Alliance
Overcoming security and privacy issues and defining value are major challenges.
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Study says $16 billion worth of loyalty program rewards go unredeemed each year
by Kim Williams — Reporter, NetWorld Alliance
Americans accumulate approximately $48 billion in rewards points and air travel miles annually.
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Red Chariot retail immersion center to open in June
by Kim Williams — Reporter, NetWorld Alliance
Services are aimed at reinventing the shopping experience post-recession.
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EyeTrackShop uses webcams for online eye tracking
by Kim Williams — Reporter, NetWorld Alliance
The online eye tracking tool delivers results at one-tenth of traditional costs.
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Rise of the thrift store shopper provides steady growth in resale industry
by Kim Williams — Reporter, NetWorld Alliance
Are shoppers willing to sacrifice customer experience, service for bargains?
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GlobalShop: Studio V architect discusses designing retail spaces for unusual sites
by Kim Williams — Reporter, NetWorld Alliance
Principal architect tells audience he sometimes refers to his firm as "the architects of last resort."
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GlobalShop: Reinventing retail design to fit a multichannel environment
by Kim Williams — Reporter, NetWorld Alliance
The future of retail will be "smaller, flexible, personal and intensely linked."
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GlobalShop: Starbucks, Whole Foods localizing redesign efforts to increase community contact
by Kim Williams — Reporter, NetWorld Alliance
Community involvement, locally sourced and reclaimed materials are key to establishing and retaining customer loyalty.
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