Special Report

2016 Retail Customer Experience Top 100

March 14, 2016

Presented by

The 2016 Retail Customer Experience Top 100 report, sponsored by ConfirmIt, offers a pure list of brands and how they ranked in regard to customer service, online experience, brick-and-mortar experience and overall customer experience. Given the increasing use of smartphones and Internet mobile devices in the retail shopping environment, the report also features critical insight on how mobile devices are impacting the retail industry, online and offline.