Kiosks help Target increase video game sales (video)

Target has deployed in-store kiosks to give shoppers detailed information on video game products.

Rise of the thrift store shopper provides steady growth in resale industry

by Kim Williams — Reporter, NetWorld Alliance

Are shoppers willing to sacrifice customer experience, service for bargains?

Touchscreens help Target take aim at video games (Video)

Target has deployed endcap touchscreens to give shoppers detailed information on video game products.

Top 100: 58. Barnes & Noble

Just weeks prior to a Forrester Research report that U.S. sales of digital books had skyrocketed 220 percent from the previous year’s total of $301 million…

Commentary: Top 5 reasons retailers deploy digital signage at the POS

The head of a firm specializing in retail digital signage lists the top reasons for deploying signage at the point of sale.

Top 100: 60. Nike

Once seen as the paragon of corporate autocracy, Nike got its open-source groove on this year, inviting skaters at its Laguna Beach storefront to customize…

Top 100: 59. Bed Bath & Beyond

Bed, Bath & Beyond weathered the worst of the recession, posting a 4.4 percent increase in same-store sales for 2009 while the industry as a whole…

Research: Half of Americans with mobile phones using them to shop

Users are comparing prices, reading reviews, downloading coupons and making purchases on their phones.

Mobile Monday: Walmart iPad app

Mobile Mondays is a weekly column on mobile apps by retail customer experience expert Mike Wittenstein. Each week, you’ll get a test drive of a leading retail…

Top 100: 61. Office Max

Office Max has been struggling to compete with online retailers such as Amazon and big box stores such as Staples, but saw third-quarter profits more than…

Developing a technology strategy to support multichannel content

The Internet is now "the new staging ground for personalized marketing."

Opinion: Forget about selling on Facebook for now

One expert suggests that the market for retailers on the social network is actually miniscule.

Top 100: 63. Starbucks

During the Great Recession, Starbucks found itself bruised by rising costs and the cannibalizing effects of years of overexpansion in an economic climate that…

Top 100: 62. RFID in retail

If the developers of radio frequency identification (RFID) tags have their way, grocery store checkout lines will soon be a thing of the past. RFID technology…

Top 100: 64. eBay

EBay is betting on recent technological innovations to revive its marketplace business. By adopting a catalog approach similar to Amazon’s, eBay’s search…

GlobalShop: Studio V architect discusses designing retail spaces for unusual sites

by Kim Williams — Reporter, NetWorld Alliance

Principal architect tells audience he sometimes refers to his firm as "the architects of last resort."

Report: Four out of five mobile shoppers frustrated with the experience

Whether the platform is a mobile device, tablet or computer, online customer experience is still fraught with issues.

Top 100: 66. GoogleTV

“Imagine turning on the TV and getting all the channels and shows you normally watch and all of the websites you browse all day.” Advance promotions for the…

Top 100: 65. Forever 21

Forever 21 grew during the recession by taking advantage of liquidation sales and abandoned retail spaces. This past spring, the LA-based fashion retailer set…

GlobalShop: Reinventing retail design to fit a multichannel environment

by Kim Williams — Reporter, NetWorld Alliance

The future of retail will be "smaller, flexible, personal and intensely linked."