Memphis Grizzlies to boost fan experience with LED video system

The NBA's Memphis Grizzlies have partnered with Daktronics to deploy a LED video display system for the FedExForum stadium in Memphis. Daktronics will provide a single screen that will wrap around the corners of the center-hung structure, according to a...

JC Penney takes a starring role in 'Project Runway' show

JC Penney is the newest star on the television show, "Project Runway," and will feature exclusive merchandise on the series as well as an episode called "Project Runway All Stars." The news follows the move by JC Penney to bring...

Maplin teams up with SignStix for 'Store of the future' concept

Maplin, an electronics retailer, recently teamed up with SignStix to launch its flagship Store of the future in The Beehive Center in Cambridge, U.K. SignStix plans to deploy interactive digital experiences to 20 new stores before the end of 2017,...

Pinterest proves winning for brands, reveals analysis

Retailers not using the social networking platform Pinterest may want to start integrating it into the marketing plan as new research claims it can lead to bigger sales. Pinterest 'pinners' who engage with advertising content have a 40 percent larger...

Paytronix expands integration of rewards platform

Paytronix Systems is expanding its reward platform with three new POS integrations. The platform is now integrated with Gilbarco Passport, NCR Radiant and Verifone Commander, all technologies used at convenience stores, including the Des Moines-based Yesway store chain. "The new...

Amazon debuts instant pick-up service in select areas

Amazon is now offering Instant Pickup, a new free service for Prime members that lets members pick up specific "daily essentials" in two minutes or less at five staffed locations in Los Angeles, Atlanta, Berkeley, California, Columbus, Ohio and College...

Survey: Online shoppers prefer direct shopping with brands

More than half, 55 percent, of shoppers prefer buying directly from a brand versus buying at a retailer, according to a new Astound Commerce Insight survey. The finding illustrates how consumers are moving away from preferring multi-brand retail experiences, stated...

Online consumers love high quality visual content

When it comes to shopping online, visual content counts for today's consumer. That's the finding of a new Splashlight survey on what factors into the online purchasing decision and consumers' online shopping habits, according to a press release. A large...

Report: Retailers should be embracing Amazon as a distribution option

A new Bluecore report reveals retailers should be embracing Amazon as a distribution channel and that research indicates 44 percent of brand marketers are "paralyzed by the competitor." Just 35.3 percent of retailers are taking "technological action" to maintain market...

Online grocery service debuts Alexa skill for hands-free voice order capability

Consumers who like to order from Stop and Shop's online Peapod grocery service can now enlist the help of Amazon's Alexa devices. The grocer is offering an "Ask Peapod" feature which enables voice ordering, according to a Progressive Grocer report....

Barclaycard tests Alipay acceptance in UK stores

Barclaycard is reportedly launching a pilot in the U.K. that will enable merchants there to accept Alipay, the popular Chinese mobile wallet, in their stores, according to a report from Banking Technology.  The pilot starts today and will involve eight retail locations throughout the U.K.

Survey: Back-to-school shoppers prefer brick-and-mortar over online shopping

When it comes to buying school supplies and back-to-school items, a good majority, 78 percent, of parents prefer hitting a brick-and-mortar retailer versus an online store, according to a new Junior Achievement USA survey. Just 8 percent of parents plan...

Amazon tops when it comes to trustworthiness, claims study

Amazon is viewed as the top most trusted brand, according to the 2017 National Most Trusthworthy Brands survey from The Values Institute. Costco took second place in the retailer category, followed by Target, Macy's, Walmart and Sears. The survey measured how well 40 of the largest U.S. brands connect with their customers.

Prolitec taps IoT for smart business scenting

Ambient scenting services provider Prolitech is tapping Internet of Things devices for its environmental scenting system called ScenXus. The systems uses an IoT platform and cloud services for monitoring and controlling performance quality. Prolitec has more than 127,000 appliance installations...

Buggy checkout experience can hurt the brand, reveals survey

Glitchy checkout processes can lead to abandoned purchases, brand damage and consumer doubts about a retailer’s security effort, according to a new survey. The QualiTest Group survey also noted that more than half of consumers, 55 percent, report technical difficulties...

Walmart leaps ahead of Amazon with Scan & Go

Walmart is getting the jump on Amazon to make checkout lanes obsolete as the world's largest retailer is rolling out a mobile app that enables to scan and pay for items without the need to wait in line, according to...

Online grocery service debuts Alexa app for hands-free voice order capability

Consumers who like to order from Stop and Shop's online Peapod grocery service can now enlist the help of Amazon's Alexa devices. The grocer is offering an “Ask Peapod” feature which allows for hands-free ordering, according to a Progressive Grocer...

Costco, Wawa gaining ground as gas fuel up locations

The top consumer choices when it comes to gassing up the vehicle at a wholesaler is Costco and Wawa when it comes to grocery stores, according to a Market Force Information study which polled 7,000 consumers. While most vehicle owners...

The impact of unhappy customer service teams

Customer service plays an integral role in providing good customer experience and unhappy service teams can have a negative impact on CX. Currently less than two thirds of customer agents are happy in their roles and more than a third...

Under Armour revamping sales view, workforce structure

Despite the fact that revenue and sales bested analysts' expectations in Q2, Under Armour is adjusting its predictions regarding next quarter sales and is cutting 2 percent of its global workforce. One reason, according to a CNBC report, is that...

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