Lord & Taylor embraces food trucks

Stamford, Connecticut, on Monday banned food trucks on Spring Street, where some trucks had set up shop after being forced off of Bedford Street last year, according to the Westport News. Meanwhile, Lord & Taylor on High Ridge Road recently...

Amazon shuttering Whole Food's reward program

Fulfilling a statement made early on following its acquisition of Whole Foods, Amazon is closing down the grocer's less than one-year old rewards program and customers have until May 2 to use points and mobile coupons. In its place, according to Loyalty360, Amazon will offer rewards to Whole Foods customers who are also Amazon Prime members.

Amex shuttering Plenti loyalty program come July

American Express announced in a tweet Monday it would end the Plenti rewards program on July 10 and consumers will lose all accumulated points at that time. The card network first launched Plenti in 2015 to much fanfare with retailers...

Coinstar teams with doxo on bill payment solution

Coinstar, a provider of self-service coin counting, and doxo, a web and mobile bill payment solution, have partnered to provide a cash bill pay service to consumers via thousands of Coinstar kiosks in high-traffic retail locations, according to a press...

Meridian taps Amanda Jordan as senior project manager

Meridian has welcomed Amanda Jordan as senior project manager, according to a press release. Jordan brings experience in project product development in the automotive, electronics and medical industries (including Siemens AG) in Europe, North America and Asia. As Meridian's senior...

Sionic Mobile, FreedomPay join forces on mobile payments, rewards

Sionic Mobile and FreedomPay have entered into a strategic alliance agreement to deliver an enhanced mobile payments and rewards experience intended to help merchants quickly and securely connect and engage with millions of consumers through in-vehicle dashboards and preferred mobile...

Meijer hops on scan-and-pay bandwagon

Meijer is the latest supermarket chain to jump on the shop-and-scan bandwagon and will roll out the technology to all its stores by the end of the summer, according to a press release. Meijer's program, called Shop & Scan, enables...

Retail closings may be on record-setting pace

Retail closings this year may prove to be a record-setter in regard to storefront square footage, according to a CNBC report. The closing of 200 Bon-Ton stores, due to liquidation of assets, reflects a retail space closure of 24 million...

Walmart building, remodeling and tapping interactive displays

Walmart is building 20 new stores and remodeling hundreds of existing locations, mostly in Florida and Texas, with new designs on everything from aisle layout to shelving and deploying interactive displays in revamped electronics departments. The new store/redesign strategy, according...

Amazon offering in-home gadget service

On the heels of announcing a partnership with Best Buy to sell its Fire-enabled televisions, Amazon is reportedly also setting up its own 'Geek Squad' initiative much like Best Buy's technology support service. The move, according to a Recode report,...

Amazon partners with Best Buy on Amazon Fire TV strategy

Amazon is partnering with Best Buy in an exclusive agreement to sell its Amazon Fire smart televisions sold via Best Buy's Insignia brand and Toshiba. The strategy, which will kick off this summer, is to expand Amazon’s Fire TV brand within the brick-and-mortar landscape, according to a USA Today report.

Study: Consumers don't mind sharing data for a better retail customer experience

Nine out of 10 consumers are okay with brands knowing more about them if it helps deliver a more rewarding and satisfying shopping experience. Yet a third don't believe brands care enough about personalizing the experience, according to Episerver's annual...

Carvana acquisition boosts photo capabilities with 3D computer vision

Carvana, an e-commerce platform for buying used cars, has acquired fellow technology provider Car360, accelerating Carvana's 360-degree photo technology capabilities with 3D computer vision and augmented reality, according to a press release. More than five years ago, Carvana pioneered the...

TGI Fridays focused on personal, genuine customer interaction

TGI Fridays is partnering with SessionM, a customer data and engagement platform, to enhance its omnichannel strategy and drive stronger connection with customers. The restaurant is aiming to tap data from all guest touchpoints to enhance its customer relationships and...

Walmart prepping hundreds of high-tech pickup towers

In the quest to provide consumers fast and easily product pick up, Walmart plans to expand its 'high-tech' pickup towers at stores. In the past year Walmart has established the towers in nearly 200 locations, according to a company blog...

Want to own a Sears store? Just make a bid

In its quest to stem losses and regain profitability, Sears is putting 16 store locations on the auction block. Bidding on the locations is now open, according to a CNBC report, with a deadline of May 1 for bid submission....

Survey: Consumers want Amazon-like store experience

Consumers, especially millennials, are increasingly expecting an "Amazon-like" experience when in a retail store environment and that means retailers need to double down on engaging, convenient shopping experience. That's the findings of a new Euclid Analytics survey, "The Store of...

Amazon expands Key access nationwide

Amazon's Key smart entry technology is now available nationwide and the in-home Key delivery program is available to Prime members in 37 specific cities. Amazon Key, which is a keyless entry, remote local and unlock technology, also now boasts a...

RetailAI taps Mike Bristol for VP role

Mike Bristol is now vice president, personalized marketing, at Symphony RetailAI. In his role Bristol will focus on helping retailers and manufacturers boost sales by greater customer engagement strategies. Symphony RetailAI provides AI-enabled decision platforms, solutions and customer-centric insights. "Personalized...

Macy expanding off-price outlet strategy

Macy's, in a bid to lure price-conscious consumers, plans to open 100 Backstage location across the nation this year. The off-price outlets, which will be housed within existing stores, according to a Newsday report, offer name-brand items from clothing to...

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