AI in the mainstream but consumers demanding transparency

Two out of three Americans are somewhat familiar with artificial intelligence with 32 percent feeling positive toward the technology but a good majority, 81 percent, expect companies to be transparent on how they're using it. Those findings, from Rich Relevance’s...

Amazon goes to the hub for delivery

Amazon is launching yet another product delivery option, this one called Hubs by Amazon, aimed at consumers living in apartments and homes. Hub works for deliveries from any retailer, not just Amazon, and are being established within apartment complexes and...

Amazon expands Prime benefit at 10 more Whole Foods locations

Amazon Prime members across 10 more states now have access to exclusive Whole Foods Market discounts and offers. Amazon is expanding the Prime benefits to stores in Arizona, Georgia, Alabama, Kansas, Oklahoma, Idaho, Hawaii, Oregon, North Carolina and Washington, according...

Convenience, voice tech driving new era of commerce

A new era of commerce is ahead thanks to Amazon and other top retailers expanding into food and medicine, and the advent and adoption of voice-controlled devices. Those trends, according to Walker Sands' fifth annual 'Future of Retail," report are...

Survey: Young shoppers care about brand values

Young consumers care about brand values, even more than their products, according to a Euclid survey. The majority of consumers (52 percent millennials and 48 percent Gen Xers) believe it's important that a brand's values align with their own. For...

Morey's Piers upgrades digital signage

Morey's Piers, Beachfront Water Parks and Hotels, an amusement park on the Jersey Shore, recently upgraded with a digital signage network from Mvix. The park deployed more than 30 displays at its ticket booths and restaurants for ticketing pricing, menu...

Microsoft building cashierless check-out tech

Microsoft is reportedly aiming to take on Amazon when it comes to cashierless retail by developing its own platform and in talks with Walmart on the initiative. The news, according to a Reuters report, comes within months of Amazon opening...

Biggest mobile shopping gripe: ads

Today's shoppers using a mobile device are frustrated due to too many ads and retailers need to make some changes to avoid losing loyal customers. That's the big takeaway from a new Usabilla study regarding online consumer experiences, according to...

Study: Consumers want more payment choices at unattended terminals

Some 70 percent of consumers want unattended terminals to accept both card and cash payments and a significant number are willing to use wearable devices or digital wallets at these locations, according to a survey of U.S., U.K. and Australian...

Office Depot's Compucom debuts POP digital vending solution

CompuCom Systems Inc., a division of Office Depot Inc. and a provider of managed digital workplace services, has launched its next-generation retail loss-prevention solution, CompuCom Point-of-Purchase Digital Vending.

Women more likely than men to use cash

On a worldwide basis, women typically use cash 6 percent more often than men, according to a consumer payments survey by data and analytics company GlobalData. According to a press release, the company found that the majority of survey participants...

As frictionless payments struggle consumers cling to cash

Consumer concerns about data security and privacy are hampering the move to frictionless payments, according to Lost in Transaction: Payment Trends 2018, a report from Paysafe, a provider of payment solutions. Of more than 5,000 consumers polled for the study:...

Gigi's Cupcakes delivers to doorsteps across US

Gigi's Cupcakes are now available through nationwide shipping, according to a press release. By using Gigi's website, users are able to order from the brands menu and have their treats delivered fresh within as little as 24 hours. "This exciting...

Survey: Consumers have clear expectations of bank brands' mobile apps

A new survey from mobile app developer WillowTree has found that consumers are looking to bank brand apps for specific features and value that enhance their experience with the brand. Even more importantly, according to WillowTree, meeting these expectations has...

Watchfire Signs deploys new tech at Danville Stadium

Danville Stadium, a baseball stadium in Danville, Illinois, has upgraded with a digital video scoreboard.

Ex CEO mulling Toys R Us rescue strategy

Gerald Storch, who once served as CEO and chairman of Toys R Us, is reportedly considering swooping in to save the beleaguered toy seller, salvaging some stores and distribution centers as well as the trademark, He is talking with venture capital groups to fund the strategy, according to a New York Post report.

Report: Location data helping drive customer conversion

Nearly half of today's retailers are using location-based insights for real-time contextual targeting and enjoying a bigger lift in traffic, customer conversion and digital initiatives. Those are the findings of a new report from Blis and WBR Insights that polled...

Amazon delivery man takes loyalty to the mat

Amazon strives to provide top customer service and a Texas delivery person is clearly on board. A Haslet woman found that out when a delivery person dropping off an Amazon purchase read her doormat and followed the instructions perfectly.

Pita Pit teams up with LevelUp, Olo for mobile, delivery

Pita Pit is partnering with LevelUp and Olo to introduce a completely revamped guest loyalty program, third-party delivery and a redesigned app for order ahead, according to a press release. "We decided to join forces with LevelUp and Olo in...

San Diego library deploys 4th self-serve kiosk

Boulevard, California, library patrons can now check out, return and place holds on materials, download audio and e-books and browse the library catalog from a newly installed 24/7 Library-to-Go kiosk, according to a press release from the San Diego County...

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