Human interaction key to customer experience, reveals research

Trading human interaction for total automation may save money but it's not going to win a retailer any points with consumers. A new Yonder Digital Group research report states human interaction remains a valuable element in providing a good customer experience as 87 percent of U.K.

Report: Proximity tech a common factor among top retailers

A new study reveals that 75 percent of the top U.S. retailers have at least one thing in common: they've deployed proximity technologies as part of their marketing strategy. The list includes Home Depot, Wal-Mart and The Kroger Company as...

UK clothing retailer hires on new CEO for turn-around strategy

Jill McDonald, formerly chief of U.K. car parts player Halfords Group Plc., is being tapped by Marks & Spend Group to turn around its struggling clothing business. She'll take the job come fall, according to a Bloomberg report, and has worked at British Airways and McDonald's Corp.

TransitScreen deploys display at MetroPlan Orlando

TransitScreen is teaming up with the Florida Department of Transportation to deploy a display at the MetroPlan Orlando offices. The display is designed to showcase arrival information for public transit, according to an announcement. The display will show arrival information for SunRail trains, Lynx buses and the LYMMO circulator.

Paytronix report examines how to draw less frequent guests into loyalty program

Paytronix Systems Inc. has released a report that examines key metrics on guest loyalty programs.

UK consumer impulse spend targets fashion buys

Shoppers in the U.K. spend more when shopping online than in the store — an average of $258.24 more and fashion is the top focus. The spending habits insight, from St.

Consumers have high level of trust when it comes to brand, claims report

Brand matters, at least to shoppers and there's a high level of trust still in play, according to a new Blackhawk Network survey. In fact, 91 percent of those polled trust their favorite brand "somewhat" or "very much." That reveals...

Home Depot fiscal results a bright light in retail segment

Not every retailer is being battered and scrambling to spur more sales and customer base.

Analyst: JC Penney needs to spruce up its fashion

While J.C. Penney’s store sales dropped across all its clothing lines in the past quarter not everyone is down on the retailer. At least one analyst and J.C.

Wal-Mart beats the street with earnings, sales

The first quarter was a good one for Wal-Mart as the retailer bested industry analysts' predictions thanks to robust online sales. The adjusted earnings per share hit $1, a healthy increase above analysts predicting $0.96 and sales at stores open...

Clearant intros Quick Chip solution for faster EMV processing

Payment processor Clearent has launched Quick Chip technology for EMV, a solution that significantly speeds up chip card transactions to make them just as fast as a card swipe, according to a press release. Software vendors can implement the new...

Amazon prepping brick-and-mortar bookstore for D.C.

Amazon, which built its e-commerce empire on putting the physical bookseller nearly out of business, is now reportedly planning to launch another brick-and-mortar bookstore and this time it's aiming for Washington, D.C. The online giant has leased 10,000 square feet...

Brick-and-mortar retail showroom boasts online mattresses only

Given the success of online mattress sales it's obvious not every consumer needs to physically test out a bed before making a purchase. But for those who do one Minneapolis physical store retailer aims to fulfill that need. The store,...

Report: Amazon, Google are most loved brands

The two most loved brands in America are Amazon and Google. That's the finding of a new Morning Consult report.

Warren Buffet: Retail is changing big time

Iconic investor Warren Buffett isn't very bullish on the retail segment.

Wegmans, Publix are tops with grocery shoppers, reveals study

Shoppers' favorite grocery stores in the U.S. are Publix and Wegmans, which landed in a first-place tie in a new Market Force study. The poll of 12,700 shoppers revealed Trader Joe's is a very close second and H-E-B is third....

Macy's selling top half of Chicago flagship space

Macy's has put the top half of its Chicago flagship store space up for sale, according to a Chicago Tribune report. The move involves the eighth through 14th floors of the State Street Macy's location, which is about 700,000 square...

Amazon drops free ship minimum to $25

In the ever-increasing battle to gain greater customer share and sales, Amazon has now lowered its minimum purchase for free delivery to $25 for non-Prime members. It's the third time the mega e-tailer has decreased the minimum order size to qualify for free shipping.

Target to test new restock strategy, next-day delivery in Minneapolis

In a quest to get orders into the hands of customers faster than ever, Target is prepping a new delivery and restocking approach that it hopes to pilot in Minneapolis stores. Right now the retailer is testing the effort, called...

Bon Ton names new CEO, board chair

The Bon Ton Stores chain has named Debra K. Simon as board chairman and William Tracy as new president and CEO. Current board chair and strategic initiatives officer Tim Grumbacher has officially retired, according to a Penn Live report.

Showing (1 - 20) of 6268

Get the latest news & insights