Midway Sports debuts Miami store

July 20, 2026

Midway Sports, an athletic apparel and footwear retailer, has opened a store at River Landing, near downtown Miami.

Barnes & Noble opens 3rd location in Chicagoland

July 20, 2026

Bookseller Barnes & Noble has opened another Chicagoland store, its third in Illinois, and will open its fourth later this summer.

In retail, automation isn’t the problem. Untested customer journeys are.

by Mark Rohan — Co-founder and COO, Klearcom

In retail, trust is built during the full customer journey, not during just the AI interaction. That’s why monitoring needs to become as central to contact…

Aldi eyes Colorado expansion

July 20, 2026

Supermarket discount brand Aldi is reportedly looking into launching two Denver, Colorado, stores.

Costco expansion strategy delivering on more than one front

July 17, 2026

Costco, which saw Q3 2026 sales hit $71 billion, representing a 12% spike year over year, is reaping rewards on a few fronts due to its $250 billion strategy.

Target targets inclusive design within guest experience

July 17, 2026

Target is integrating inclusive design principles across merchandising, store environments, product development and digital experiences.

Consumers wary about AI shopping assistants but Amazon is changing perceptions

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

As the retail landscape shifts to a more automated, hands-off marketplace, the industry continues to prioritize investing in AI-powered shopping tech but not…

Tariff timeline: White House actions, declarations, reversals

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Given the tariff impact to the retail industry RetailCustomerExperience is keeping a timeline of tariff pronouncements.

Walmart lowers prices on beef, summertime food favs

July 16, 2026

Walmart has lowered prices at both its store supermarkets and its wholesale club, Sam's Club, on everything from grocery and household products to outdoor…

The invisible engine: Why the best AI is the one your customers never see

by Benjamin Spiegel — Chief Digital Officer, POLYWOOD

As the dust settles on the initial Generative AI gold rush, a truth is emerging: the most successful brands aren’t the ones forcing AI onto their customers…

Turkish airline rolls out self-check-in kiosks

July 16, 2026

Turkish leisure airline Corendon Airlines has introduced self-service airport check-in kiosks as part of its digital transformation strategy, according to a…

Tanger shopping center growth opportunity driven by consumer demand

July 15, 2026

Tanger Inc.'s retail shopping center growth opportunities are being driven by consumer demand for outlet retail, according to Michael Bilerman, executive vice…

NRS, Renascent Media event draws over 100 retailers

July 15, 2026

National Retail Solutions, in partnership with Renascent Media, welcomed more than 100 retailers, entrepreneurs and business owners to its Retailer Networking…

Buc-ee’s opening in San Marcos this year, Boerne in 2027

July 14, 2026

Buc-ee's will be opening two stores in Texas. The first, a location in San Marcos will open this year and a store in Boerne will open in 2027.

Why AI is failing retail customer service (and how to fix it)

by David Karandish — Founder & CEO, Capacity

Done right, agentic AI and automation can fundamentally change how retail CX operates. However, most retailers struggle to implement AI effectively.

Primark stores arriving in Texas, Indiana

July 14, 2026

Primark, an international fashion retailer, will open its seventh Texas store, at Willowbrook Mall in Houston on July 16, and its first store in the state of…

At the Watercooler with Yevgeni Tsirulnik, SVP, grocery, general merchandising and innovation for Toshiba Global Commerce Solutions

by Retail Customer Experience

Yevgeni Tsirulnik, SVP, grocery, general merchandising and innovation for Toshiba Global Commerce Solutions, discusses his career path, industry trends and…

Presented by Toshiba Global Commerce Solutions, Inc.

Target deploying attendance tracking system to boost customer experience

July 13, 2026

Target is planning to deploy a point-based store employee attendance tracking system as part of its strategy to boost store operations and customer experience.

Detwiler’s Farm Market developing biggest store yet

July 13, 2026

Detwiler's Farm Market plans to build its biggest store to date and it will be the first location to be built from ground up.

Nominations open for 2026 Automated Retail & Kiosk Innovation Awards

by Richard Slawsky — Editor, Connect Media

The organizers of the Automated Retail & Kiosk Innovation (ARKI) Show are accepting nominations for the 2026 ARKI Awards, recognizing the companies, products…