Nominations open for 2026 Automated Retail & Kiosk Innovation Awards
by Richard Slawsky — Editor, Connect Media
The organizers of the Automated Retail & Kiosk Innovation (ARKI) Show are accepting nominations for the 2026 ARKI Awards, recognizing the companies, products, deployments and technologies driving innovation across the automated retail, kiosk, vending and self-service industries.
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Solving retail store associate challenges by eliminating the information gap, cognitive overwhelm, annoying AI
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
A Jumpmind AX Insight study reveals retail store associates are battling more than a few challenges and while technology promises big rewards it isn’t always solving the problems associates deal with day to day.
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Why AI is failing retail customer service (and how to fix it)
by David Karandish — Founder & CEO, Capacity
Done right, agentic AI and automation can fundamentally change how retail CX operates. However, most retailers struggle to implement AI effectively.
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Tanger shopping center growth opportunity driven by consumer demand
Tanger Inc.'s retail shopping center growth opportunities are being driven by consumer demand for outlet retail, according to Michael Bilerman, executive vice…
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From Noise to Clarity: Reimagining Employee Communication Through In-Store Screens
Retailers often struggle to deliver timely, consistent communication to deskless employees. This webinar explores how in-store digital communication helps unify messaging, improve training and engagement, streamline safety and operational updates, and ensure frontline teams receive the information they need when they need it.
Retail Systems & Technology
The technology behind the retail experience can be incredibly complex and is constantly changing. Here you can keep you up-to-date with what is new and innovative in retail systems and technology.
