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Prepango scores with FIFA souvenir vending machines

by Richard Slawsky — Editor, Connect Media

Automated retailer Prepango used its airport network, remote monitoring and regional sales data to put official World Cup products within reach of travelers nationwide.

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How Estée Lauder turned a training problem into a 62% engagement rate

by Janina Moza — Chief Marketing Officer, Flipsnack

A prestige beauty brand rebuilt how field teams accessed seasonal training. What they didn’t expect was that the same format would become one of their most effective consumer tools.

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Retail customer experience held strong in Q2

Retail customer experience held strong in Q2, with the global satisfaction score hitting 92.4%, according to HappyOrNot's second quarterly report, "Retail CX…

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Retail Systems & Technology

The technology behind the retail experience can be incredibly complex and is constantly changing. Here you can keep you up-to-date with what is new and innovative in retail systems and technology.

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