Target has an AI chief. Does every retailer need one?

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Not every retailer needs a chief AI officer. But every retailer needs someone with the authority to orchestrate AI across the enterprise.

Hiring AI search help for a U.S. beauty launch

by Bobb Kim — AI Engineer, SearchD

For a U.S. beauty launch, the right partner is not the one promising control over an assistant. It is the one that can explain the customer problem, show what it will change, work within the retailer's approvals and leave evidence the team can inspect.

American shoppers culling back but not cutting out holiday purchases

American consumers may be cutting back when it comes to holiday spend, but they aren't cutting out holiday purchases.

E-commerce / Online & Mobile Shopping

Learn the latest trends and best practices for delivering great online and mobile shopping experiences.