Target sales reveal growth boosted by tariff refunds
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Target beat street expectations with its Q2 earnings but CEO Michael Fiddelke said there is still important work ahead.
read nowMore FeaturesRethinking customer retention: From churn prevention to value creation
by Luke Smith — Principal Consultant, Optima Partners
Retention can no longer be treated as a narrow, model-driven function focused on preventing churn. Instead, it should be reframed as a strategic capability that combines data, insight and action to maximize customer value.
read nowMore CommentaryMany consumers will start holiday shopping before Black Friday
A hefty number of shoppers, 83%, will begin planning for holiday purchases before Black Friday, according to a Consumer Pulse research report, and 71% will…
read nowMore NewsMarketing
Marketing in the omnichannel retail universe is a critical strategy that requires constant assessment and evaluation.
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