Janet Hawkins, founder and president of Opterus, offers up best practices for ensuring the store associate can help keep the store humming with excitement and engagement.
Artificial intelligence can allow retailers to improve the customer experience and gain valuable insights, but it is necessary to identify the core capabilities the company hopes to attain and be willing to make organizational changes.
The Interactive Customer Experience Association last week honored excellence in interactive customer experience at this year's Elevate Awards dinner party to recognize and honor the individuals and organizations setting the pace in using technology to elevate the customer experience.
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See how our mobile retail operations platform connects your frontline employees and helps them execute to their highest potential.
Looking to keep their 20,000+ employees out of the back room and on the store floor, Love’s turned to mobile-ready training guides to standardize operations across the US. Hear from Eric Roth, Head of Learning & Development at Love's, in this on-demand webinar.
Vera Bradley's corporate team has saved 5 hours per week on drafting and sending communications to stores. In addition, they are seeing high adoption and usage rates among store employees.
Connect your retail store teams with the resources they need to get work done right. Take a quick, self-guided tour of our retail platform.
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