How self-service operators win by automating through curation
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Josh Rosenberg, founder of Forward Thinkers, outlines challenges the self-service and automation industry and what operators need to do to overcome those challenges during a keynote at the 2025 Automated Retail & Kiosk Innovation Show.
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Your digital marketing strategy is only as good as your worst touchpoint
by Jean-Christophe Pitié — Chief Marketing Officer & Chief Partner Officer, Contentsquare
With customer acquisition costs increasing and competition more intense, a digital marketing strategy's success hinges on the strength of its weakest touch point.
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US retail metrics staying the course this year
A new forecast predicts projections for U.S. retail metrics will stay the course through 2026 with a possible minimal rise in the first half of the year.
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Newland AIDC North America CEO talks scanning innovations
Newland AIDC North America CEO Roy Chen shares insight on the company's wide range of scanners -- from mounted to kiosks to handhelds and wearables.
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Omnichannel Retail / Multichannel Retail
Today's customer doesn't just shop in one place or in one channel. Retailers need to reach customers in the store, online and the mobile device in order to thrive.
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