Verizon hospitality leader shares insight on eliminating retail's phantom inventory

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Verizon's hospitality strategy leader Katie Riddle shares insight on how to avoid phantom inventory and how computer vision technology is giving retailers real-time visibility into what's on shelves and where missing products are hiding.

How agentic ecosystems are redefining the consumer experience

by Meriel Neighbour — Chair of Ambassadors at MACH Alliance; Director of Technology Delivery and Transformation at River Island, MACH Alliance

While there's more hype and excitement around customer-facing AI chatbots or flashy generative AI tools, consumer loyalty comes from providing a consistent, accurate shopping experience.

Retail AI Council debuts AI assistant

The Retail AI Council has debuted an AI assistant providing actionable guidance for retailers based in practitioner knowledge and not vendor marketing.

Marketing

Marketing in the omnichannel retail universe is a critical strategy that requires constant assessment and evaluation.