Best practices for integrating automated retail while enhancing customer experience
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
How automated retail such as kiosks can be integrated within a venue is the focus of a panel talk at the upcoming Automated Retail and Kiosk Innovation Show.
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AI, social media, digital shopping: What retailers need to do to grab Gen Alpha, Gen Z shoppers
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Retailers need to offer digital discovery for the online Gen Alpha shopper and in the mall experience for the Gen Z. consumer.
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Beyond the hype: What retailers actually learn when agentic AI hits the sales floor
by Adriana Rivas — COO & AI Strategist, Bigwise Corp
The retailers ahead of others are not the retailers that have the most sophisticated model. They are the retailers that treat the whole process as an operations project and technology is just a side of it.
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BJ’s kicking off super early Black Friday
BJ's Wholesale Club's Black Friday will take place super early this year, even before Halloween.
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Retail Technology: Proving the Business Case
A practical framework for connecting modernization investments to measurable financial and operational value
Consumer Behavior / Consumer Psychology
Shopping is about more than just buying things. It's a complex relationship between buyer and seller, one that impacts the shopper on a psychological level. Understanding the mental processes behind customer behavior will give you a better chance of successfully reaching those customers.
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