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The potential impact of Walmart's ChatGPT shopping strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The world's largest retailer is expanding its AI use via ChatGPT. But there are questions on how the shopping channel will be received by consumers.

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5 factors driving increased bodycam adoption in retail in 2026 and beyond

by Alan Ring — CEO, HALOS Body Cameras

Body-worn cameras aren’t a cure-all, but they provide a powerful foundation for addressing pressures such as rising aggression, theft tactics and meeting heightened customer service expectations

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Target investing in store labor amidst job cuts at centers, offices

Target will invest more in store labor to boost the customer experience while trimming back about 500 jobs within its distribution centers and regional offices.

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Newland AIDC North America CEO talks scanning innovations

Newland AIDC North America CEO Roy Chen shares insight on the company's wide range of scanners -- from mounted to kiosks to handhelds and wearables.

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AI in Retail

AI is transforming the shopping experience with personalized recommendations, virtual try-on and smarter inventory strategies. From browsing to check-out, discover how AI is reshaping retail for a more rewarding customer experience.

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