Target has an AI chief. Does every retailer need one?

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Not every retailer needs a chief AI officer. But every retailer needs someone with the authority to orchestrate AI across the enterprise.

Hiring AI search help for a U.S. beauty launch

by Bobb Kim — AI Engineer, SearchD

For a U.S. beauty launch, the right partner is not the one promising control over an assistant. It is the one that can explain the customer problem, show what it will change, work within the retailer's approvals and leave evidence the team can inspect.

Lowe’s opening last location of the year in Texas

Home improvement retailer Lowe's will open its final 2026 location in Texas, marking the fifth location launched in the state this year.

Retail Technology: Proving the Business Case

A practical framework for connecting modernization investments to measurable financial and operational value

Consumer Behavior / Consumer Psychology

Shopping is about more than just buying things. It's a complex relationship between buyer and seller, one that impacts the shopper on a psychological level. Understanding the mental processes behind customer behavior will give you a better chance of successfully reaching those customers.