The potential impact of Walmart's ChatGPT shopping strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The world's largest retailer is expanding its AI use via ChatGPT. But there are questions on how the shopping channel will be received by consumers.

5 factors driving increased bodycam adoption in retail in 2026 and beyond

by Alan Ring — CEO, HALOS Body Cameras

Body-worn cameras aren’t a cure-all, but they provide a powerful foundation for addressing pressures such as rising aggression, theft tactics and meeting heightened customer service expectations

AI assistant use doubles as more shoppers tap AI to handle buying process

The use of AI assistants among U.S. shoppers has more than doubled year-over-year, increasing to 35% from 12% in 2024 and over half of shoppers are open to AI…

Newland AIDC North America CEO talks scanning innovations

Newland AIDC North America CEO Roy Chen shares insight on the company's wide range of scanners -- from mounted to kiosks to handhelds and wearables.

Marketing

Marketing in the omnichannel retail universe is a critical strategy that requires constant assessment and evaluation.