Deadline extended for Top Women in Retail Technology Awards

The deadline for the Top Women in Retail Technology Awards has been extended to Sept. 18.

Why back-to-school shopping is all about value

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Rising costs, economic uncertainty and ongoing inflation are causing shoppers to rethink where they spend, what they buy and which brands earn their business.

Why merchandising must follow behavior, not dates

by Aneesh Dhawan — CEO & Co-Founder, Knit

Merchandising used to be about timing, but now, it has to be about understanding. With solid enough research, the smartest brands won’t predict the future; they’ll sense changing consumer intent early enough to shape it.

Target names Mark Weinstein as guest experience officer

Target has named Mark Weinstein as guest experience officer and chief marketing officer.

Retail Customer Service

Consumers are more demanding than ever and that means customer service is more critical than ever to driving sales and consumer loyalty.