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Tariff court ruling brings uncertainty, big questions for retail industry

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The Supreme Court's tariff decision draws applause and uncertainty regarding impact on the retail segment.

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Why CX outcomes, not price cuts, will drive retail growth in 2026

by Banwari Agarwal — CEO Retail & CG and Digital Business, Sutherland Global

Staying competitive shouldn’t start with slashing prices. While discounts may deliver a short-term lift in revenue, they steadily erode margins and train customers to wait for deals.

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Retailers loss from returns, shrink in 2025 hit $796B

The total retail loss due to shrink, fraud, returns abuse and operational leakage totaled $796 billion in 2025, according to Appriss Retail's "The 2026 Total…

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Newland AIDC North America CEO talks scanning innovations

Newland AIDC North America CEO Roy Chen shares insight on the company's wide range of scanners -- from mounted to kiosks to handhelds and wearables.

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Retail Systems & Technology

The technology behind the retail experience can be incredibly complex and is constantly changing. Here you can keep you up-to-date with what is new and innovative in retail systems and technology.

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