How retailers can ease store associate stress as holiday season arrives
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
The word stressful doesn’t quite do justice when it comes to a retail associate’s workday. But retailers can take actions to make employees feel safer and happier in their role.
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Why delivery choice belongs in your CX strategy
by Catherine Dummitt — VP of Marketing, Veho
Veho's 2026 State of Delivery report reveals 44% would try a brand they had never bought from before if it gave them more control over when and how a package arrived. This represents a huge opportunity for brands.
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Amazon’s Alexa shopping text debuts in small pilot
Amazon has launched a small pilot of shopping by text via its Alexa devices.
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Retail Technology: Proving the Business Case
A practical framework for connecting modernization investments to measurable financial and operational value
AI in Retail
AI is transforming the shopping experience with personalized recommendations, virtual try-on and smarter inventory strategies. From browsing to check-out, discover how AI is reshaping retail for a more rewarding customer experience.
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