Target CEO feeling pretty, pretty, pretty good about growth, holiday strategy

One almost expected Target CEO Brian Cornell to break out in a few 'ho ho hos' during a live talk Wednesday following the retailer's third quarter earnings report. Even as shares dropped Cornell is confident and happy about results.


Brick-and-mortar stores aren't dead: They just need a digital makeover

Gil Larsen, VP Americas at Blis explains why retail success is all about inviting consumers in for a visit and ensuring you engage them once they come in.

Talking With: Verifone chief Joe Mach about retail customer experience strategies

Verifone North America President Joe Mach shares insight on what retailers are doing, the big trends in play with customer experience and how consumers are spurring trends and retail customer experience strategies.

6 ways to deliver stressless service in the holiday season

Chip Bell explains how retailers can achieve stress-less success during the hectic season by acting as a host, not as a slave.

Webinar: How, why and where artificial intelligence is taking root in retail

Tractica analyst Mark Beccue and Interactions Vice President of Marketing Jane Price offer valuable insight on how and why AI is no longer a buzzword, but being embraced as a retail customer experience technology.

Webinar: How and why mobile can boost frontline execution

Compass Group and Nudge Rewards share how mobile technology is creating big wins both on the customer experience front and in the operational trenches.

Can you beat Amazon this holiday season? An omnichannel approach to making it happen

Andrew Fegley, president of Remarketable, outlines innovative ways to keep driving revenue this holiday retail season through next-generation remarketing.

Harry & David pumps up brand, mobile, social to enhance customer experience

Premier gourmet food and gift retailer debuts updated brand look, feel and tone, from its website to its catalogs and across social media. It's all focused on elevating the retail gift-giving customer experience.

If you can't measure in-store merchandising you can't make it better

Erik McMillan, founder and CEO of Shelfbucks, explains why modern-day analytics will position in-store merchandising among the greatest opportunities for retailers and CPGs to reshape the industry and dramatically increase brick-and-mortar revenues.

What retailers should consider before the holiday returns rush

Amit Sharma, founder and CEO of Narvar, explains why retailers need to understand emerging customer returns trends long before the return season arrives.

City Gear drives mobile experience forward with new app, platform

Footwear and apparel retailer deploys a dedicated mobile app and a commerce platform to enhance the smartphone user's shopping experience.

See More »


Instantly-Mobile Kiosks: Security Meets Convenience

Tablet kiosks are adding a new dimension to the customer experience, but unlocking their full potential requires liberating them from their mount.

Type: White Paper

Sponsor: InVue

ZIVELO: What is an Interactive Kiosk?

What is an Interactive Kiosk? 

Type: Infographic

Sponsor: Zivelo LLC

[LIVE WEBINAR] How to Deploy Outdoor Digital Signage Successfully

Date: November 30, 2017 | Time: 1:00 PM EST | Duration: 1 Hour | In this webinar, experts from Intel will share digital signage market trends. IBASE experts too will share how to deploy outdoor digital signage successfully.

Type: Webinar

Sponsor: IBASE Technology USA

Connecting with Customers with New Digital Tools

Electronics retailers are leveraging digital displays and other technological tools to create a deeper bond with shoppers.

Type: White Paper

Sponsor: LG Electronics USA, Inc.

The Evolving Check-Out Lane

Mobile Point of Sale capabilities are helping to reshape the checkout experience.

Type: White Paper

Sponsor: InVue

[WEBINAR] Why Artificial Intelligence (AI) Is Essential to Your Customer Care Strategy in 2018 and Beyond

In this webinar, Mark Beccue, Principal Analyst at Tractica, and Jane Price, VP of Marketing at Interactions, host an interactive dialog that examines how AI is being implemented in the retail customer care space. Download now!

Type: Webinar

Sponsor: Interactions LLC

See More »

Get the latest news & insights






Featured Topic