C-store RaceTrac redefines loyalty via enhanced rewards program

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

RaceTrac, a leading convenience store retailer, partnered with Capillary Technologies, an AI-powered loyalty solution provider, to enhance the RaceTrac Rewards program across its more than 600 retail locations.

The new digital shelf: Why pre-search discovery is critical for driving retail conversion

by Elizabeth Brooks — SVP of Client Experience, Brkthru

With consumers spending more time streaming, scrolling and engaging with content, the “digital shelf” is no longer confined to a search engine. Conversion can happen at any time in the funnel and brands need to be there to capture it.

Toshiba leaders recognized as difference makers

Four Toshiba America Business Solutions leaders have been named as 2026 Difference Makers by ENX Magazine.

Retail Customer Service

Consumers are more demanding than ever and that means customer service is more critical than ever to driving sales and consumer loyalty.