Stephanie Weagle, CMO, BriefCam, explains why the use of retail video analytics plays into understanding consumer behavior. Consumer attitudes, preferences and buying behaviors change frequently and merchants must adapt and innovate — or risk being left behind.
Kibo SVP of Product and Strategy Jennifer Sherman explains why retailers should deliver first and foremost on the promise of buy online, pickup in-store convenience, and then capitalize on the positive experience with savvy promotions.
Sandra Gudat, president and CEO of Customer Communications Group, Inc., offers up four steps for bolstering your brand's reputation, while simultaneously working to keep your customer relationships strong.
Paul Milner, marketing director at Displaydata, explains why retailers need to use technology to create an engaging and impressive in-store experience that will keep customers coming back and not forsake physical in favor of digital.
Arish Ali, CEO and co-founder of Skava, explains why retail IT and tech innovators are turning to microservices to work around the pains of legacy commerce technology and drive digital commerce innovation.
Jeff Kagan, industry analyst, explains how retail management now has a newer and younger mindset and they are rapidly taking the industry in new directions. While there is nothing wrong with innovation and new ideas, it's also important to recognize the customer base is like a pie with lots of slices.
Blockchain Tech News Editor Bradley Cooper, an expert source of blockchain news and technology, provides insight on how blockchain influences and plays into the retail sector and retail customer experience innovation.
Research puts the top three industries targeted by malware as accommodation and food services, public administration and retail. This infographic gives key insights into how malware is being used by criminals to target the point-of-sale and how this phenomenon shows no signs of waning.
Data breaches are plaguing all industries globally, but some are more affected than others. This infographic from TNS looks at some of the differences, including how attractive payments-related data is to criminals targeting different sectors.
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