AI, social media, digital shopping: What retailers need to do to grab Gen Alpha, Gen Z shoppers

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Retailers need to offer digital discovery for the online Gen Alpha shopper and in the mall experience for the Gen Z. consumer.

Before you cut the in-store budget, ask how the number was built

by Vishak Nag Ashoka — Senior Director Of Engineering, Walmart

An under-measured channel and an underperforming one produce the same return on ad spend. They call for opposite decisions.

World Market debuts 250th store

World Market, a specialty retailer, has opened its 250th store.

Retail Customer Service

Consumers are more demanding than ever and that means customer service is more critical than ever to driving sales and consumer loyalty.