How retailers can ease store associate stress as holiday season arrives
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
The word stressful doesn’t quite do justice when it comes to a retail associate’s workday. But retailers can take actions to make employees feel safer and happier in their role.
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Why delivery choice belongs in your CX strategy
by Catherine Dummitt — VP of Marketing, Veho
Veho's 2026 State of Delivery report reveals 44% would try a brand they had never bought from before if it gave them more control over when and how a package arrived. This represents a huge opportunity for brands.
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Toshiba VP shares insight on the retail tech deployment strategy
In this episode of the CX Innovators Podcast the topic is retail innovation. Naresh Keswani, VP of software and AI at Toshiba Global Commerce Solutions, shares insight on how to get the most of a retail technology deployment.
Walmart, Zipline teaming up to launch 300 additional drone delivery
Retailer Walmart and Zipline, an autonomous drone delivery network, are teaming up to launch 300 additional sites as part of a new national multi-year…
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Retail Technology: Proving the Business Case
A practical framework for connecting modernization investments to measurable financial and operational value
Omnichannel Retail / Multichannel Retail
Today's customer doesn't just shop in one place or in one channel. Retailers need to reach customers in the store, online and the mobile device in order to thrive.
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