Ace Hardware AI-powered assistant boosting customer, employee experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Ace Hardware's AI store associate tool, Hey ARMA, is improving the associate experience in ways that translate into better customer service: faster answers, more informed recommendations and smoother in-store interactions.

Attention is the new currency: Why traditional museums are losing audiences and how immersive experiences can save them

by Anton Tertyshnyk — Creative Director, Lumotion Studio

Today, cultural spaces are forced to compete not merely with one another, but with the endless, rapid-fire stream of short-form digital content.

Self-service floral vending machine fills a gap

An Ohio florist has expanded her business beyond a traditional storefront by launching a floral vending machine at Mercy Health St. Elizabeth Hospital in…

From Noise to Clarity: Reimagining Employee Communication Through In-Store Screens

Retailers often struggle to deliver timely, consistent communication to deskless employees. This webinar explores how in-store digital communication helps unify messaging, improve training and engagement, streamline safety and operational updates, and ensure frontline teams receive the information they need when they need it.

Burroughs, Inc.

As the largest independent services provider in North America, Burroughs delivers comprehensive lifecycle management for the full range of payment and transaction automation, unattended self-service technology, robotic automation systems, and other connected IoT devices through our integrated Burroughs Digital Platform.

Retail Payments

It's all about the money, and retailers that make it easy for their customers to pay for products and services increase their chances of making the sale. Payment technology is constantly evolving, too, meaning that retailers need to keep both themselves and their in-store systems up-to-date.