Will AI be the end of the touchscreen?

by Richard Slawsky — Editor, Connect Media

Rather than choosing between touch, voice or mobile, the next generation of kiosks will increasingly combine them.

Evolving loss prevention into a CX function

by John Kim — Co-Founder and CEO, Sendbird

Locked displays and extra checkpoints are not meant to antagonize shoppers, but the extent to which they have grown to impact perception is undeniable.

Oregon college wellness kiosk offers health products with 24-hour access

Oregon State University has installed a wellness vending kiosk in the basement of its Memorial Union on the Corvallis campus, according to an OSU Today report…

AI in Retail

AI is transforming the shopping experience with personalized recommendations, virtual try-on and smarter inventory strategies. From browsing to check-out, discover how AI is reshaping retail for a more rewarding customer experience.