9 self-service tech trends to watch

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The recent Automated Retail & Kiosk Innovation Show kicked off with a keynote on nine self-service trends to keep an eye on in the coming years: including computer vision, cobots and more.

The potential impact of Walmart's ChatGPT shopping strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The world's largest retailer is expanding its AI use via ChatGPT. But there are questions on how the shopping channel will be received by consumers.

Why small retailers are ditching tablets for dedicated POS terminals

by Jamie Irwin — Senior Content Manager, Volcora

Consumer tablets helped thousands of small retailers start fast. ut for sustained throughput, predictable uptime and stronger long-term economics, dedicated POS terminals are winning the counter back.

Self-service reshaping retail in Australia

Self-service is a preferred checkout option for consumers in Australia but shoppers want improvement in the technology.

URway Holdings details AI Connect Bar capabilities

AI Connect Bar is a unified communications product intentionally designed to leverage the full power of conversational (voice) AI.

Retail Customer Service

Consumers are more demanding than ever and that means customer service is more critical than ever to driving sales and consumer loyalty.