Tariff timeline: White House actions, declarations, reversals
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Given the tariff impact to the retail industry RetailCustomerExperience is keeping a timeline of tariff pronouncements.
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Why retail warehouse technology keeps falling short of the customer experience promise
by Michelle Jones — Director of Presales and Solutions Consulting, Logistics Reply
The frustration retail warehouse leaders feel with technology implementations begins with how the industry has framed maturity.
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HotelKey reducing labor with self-check-in kiosk deployments
HotelKey is expanding deployment of its self-check-in kiosk as hotel operators look to automate routine front-desk functions and provide around-the-clock…
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Consumer Behavior / Consumer Psychology
Shopping is about more than just buying things. It's a complex relationship between buyer and seller, one that impacts the shopper on a psychological level. Understanding the mental processes behind customer behavior will give you a better chance of successfully reaching those customers.
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