Amazon Prime Day not immune to consumer pressures, competing sale events

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Amazon's June Prime Day event may have been a bit too early to cash in on the back-to-school consumer shopping season.

In the hesitation economy, brand loyalty is no longer guaranteed

by Jaysen Gillespie — VP of Global Product Commercialization, RTB House

The U.S. economy has shown some resilience but consumer confidence has not kept pace. Shoppers are still spending, but they are spending differently: more deliberately, more comparatively and with less attachment to brands they once returned to by default.

Toshiba leader talks customer experience, mobile-first strategy

Eric Williams, senior account executive at Toshiba Global Commerce Solutions, shares insight on changing customer expectations, the value of a mobile-first strategy in the retail environment and how and why AI will be a game-changer going forward.

Epson showcasing retail tech at industry event

Epson will showcase retail solutions, from receipt to label to back-office printers, at the upcoming RetailNOW 2026 event.

Retail Payments

It's all about the money, and retailers that make it easy for their customers to pay for products and services increase their chances of making the sale. Payment technology is constantly evolving, too, meaning that retailers need to keep both themselves and their in-store systems up-to-date.