What makes the Automated Retail & Kiosk Innovation Show a must-attend event?

by Richard Slawsky

The Automated Retail & Kiosk Innovation Show takes place December 14-16 in Miami Beach this year. Here are the many reasons to attend.

Friar Tux AI try-on tool offers virtual formalwear shopping experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Friar Tux's AI try-on tool allows customers to view a personalized visualization of selected suits and tuxedos, enabling comparison of different styles and color options without visiting a showroom.

Selectable, not just seen: Why brand visibility isn’t enough in AI commerce

by Chris Bartosik — Sr. Director of Healthcare, Retail, and E-Commerce, Concentrix

Brands that rely on traditional tactics like sharp design, broad advertising and prime placement, find themselves competing in a game where the referee is an algorithm.

Uber debuts safety ride program for female customers

Uber is expanding a pilot program aimed at boosting safety with a feature that allows female riders and drivers to be match with another female for trips.

Retail Customer Service

Consumers are more demanding than ever and that means customer service is more critical than ever to driving sales and consumer loyalty.