Toshiba leader talks mobile device innovations, retail customer experience tech

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Toshiba Global Commerce Solutions is going big when it comes to mobile solutions for the retail segment.

Retail’s new power broker: AI and the rise of intelligent supply chain execution

by Eugene Amigud — Chief Innovation Officer, Infios

AI has become the new retail gatekeeper. And it favors brands that execute intelligently, consistently and at speed.

Costco shifting from self-checkout to scan-and-go, shoppers report

Costco is adjusting its checkout strategy, with some stores eliminating or limiting self-checkout lanes in an effort to improve efficiency and reduce theft…

Retail Customer Service

Consumers are more demanding than ever and that means customer service is more critical than ever to driving sales and consumer loyalty.