Gen Z, millennial shoppers reshaping the c-store retail experience game plan

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Convenience retailers need to re-think the customer visit given consumer expectations. Small immediate perks and a sense of recognition can drive customer loyalty.

The rise of the intelligent store: How edge AI is transforming physical retail

by Vik Malyala — Chief Business Officer, Supermicro

By transforming stores into responsive, data-driven ecosystems, retailers can deliver more seamless customer experiences while improving operational agility and profitability. The intelligent store represents a fundamental shift in how physical retail operates and competes in an increasingly digital marketplace.

Toshiba VP shares insight on the retail tech deployment strategy

In this episode of the CX Innovators Podcast the topic is retail innovation. Naresh Keswani, VP of software and AI at Toshiba Global Commerce Solutions, shares insight on how to get the most of a retail technology deployment.

Shoppers paying close attention to quality

Consumers are scrutinizing quality given increasing prices, with a majority stating price and quality need to align.

Retail Technology: Proving the Business Case

A practical framework for connecting modernization investments to measurable financial and operational value

Consumer Behavior / Consumer Psychology

Shopping is about more than just buying things. It's a complex relationship between buyer and seller, one that impacts the shopper on a psychological level. Understanding the mental processes behind customer behavior will give you a better chance of successfully reaching those customers.