For loyal Amazon customers it’s no longer love but intentional reflex
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retail loyalty is changing from consumer love to reflex as it’s no longer an emotional decision, it’s an automatic one.
read nowMore FeaturesThe hidden risks behind retail's AI shopping boom
by Dean Hickman-Smith — Chief Revenue Officer, Testlio
In an era where AI influences $67 billion in sales, the retailers who win will be the ones whose AI earns trust, repeat purchases, and long-term loyalty.
read nowMore CommentaryMore consumers using AI tools but still lots of mistrust
A hefty number of U.S. consumers, 71%, are using AI tools, with 37% using them daily or several times a week and 41% would use it more frequently for shopping…
read nowMore NewsE-commerce / Online & Mobile Shopping
Learn the latest trends and best practices for delivering great online and mobile shopping experiences.
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