9 self-service tech trends to watch

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The recent Automated Retail & Kiosk Innovation Show kicked off with a keynote on nine self-service trends to keep an eye on in the coming years: including computer vision, cobots and more.

The potential impact of Walmart's ChatGPT shopping strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The world's largest retailer is expanding its AI use via ChatGPT. But there are questions on how the shopping channel will be received by consumers.

Why small retailers are ditching tablets for dedicated POS terminals

by Jamie Irwin — Senior Content Manager, Volcora

Consumer tablets helped thousands of small retailers start fast. ut for sustained throughput, predictable uptime and stronger long-term economics, dedicated POS terminals are winning the counter back.

Crypto going mainstream among US merchants

Cryptocurrency payments are quickly moving in to the mainstream of U.S. commerce with nearly four out of 10 (39%) accepting cryptocurrency at checkout.

Bish Creative debuts 32-inch E-Paper Smart Signs at NRF 2026

Bish Creative shared insight on the E-Series Digital Merchandising Platform which made its debut inside the Samsung booth at NRF 2026 event.

Consumer Behavior / Consumer Psychology

Shopping is about more than just buying things. It's a complex relationship between buyer and seller, one that impacts the shopper on a psychological level. Understanding the mental processes behind customer behavior will give you a better chance of successfully reaching those customers.