Survey Helps Industry Understand Consumer Desire for Biometric Payments | POS | Retail | Quick Service | Mobile

Survey Helps Industry Understand Consumer Desire for Biometric Payments | POS | Retail | Quick Service | Mobile

An easy-to-read, quick and informative infographic which shares the interesting findings of a survey into customer attitudes to biometric payments. Learn how adoption varies between different age groups and genders, which countries are most keen and whether customers prefer payment by fingerprint, iris scanning or facial recognition.

Type: Infographic

Sponsor: TNS, Inc.


ZIVELO: Screen Size Matters!

ZIVELO: Screen Size Matters!

With larger, high-quality screens, customers engage more, creating an immersive sales experience. This leads to ordering higher-margin products and larger ticket sizes.

Type: Infographic

Sponsor: ZIVELO LLC


The Present-Day Kiosk and Its Benefit to Today's Consumer

The Present-Day Kiosk and Its Benefit to Today's Consumer

Kiosks are an effective tool in branding efforts targeting the modern connected consumer. Offering customers everything from convenience to personalization, kiosks maximize the patron’s experience while delivering steady opportunities for a brand or retailer’s return on investment.

Type: White Paper

Sponsor: Frank Mayer and Associates, Inc.


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FEATURES


Maximize retail sales by avoiding back-to-school syndrome

Maximize retail sales by avoiding back-to-school syndrome

John Larson, senior partner at John Larson & Company, shares how retailers can "play it smart" and take advantage of the back-to-school shopping season while minimizing any adverse impact on frequent, loyal customers.

Kagan: Kroger change wave keeps up with Amazon Whole Foods

Kagan: Kroger change wave keeps up with Amazon Whole Foods

Jeff Kagan examines trends and technologies coming to play in the retail grocery segment.

An inside look at interactive technologies spanning the retail segment

An inside look at interactive technologies spanning the retail segment

Microsoft, Sleep Number and Caliburger share insight on how interactive technology deployments and strategies are boosting sales and enhancing the retail customer experience.

Why retailers must be an authentic, trustworthy organization

Why retailers must be an authentic, trustworthy organization

Blogger Chip Bell offers up insight on why a retailer must become a trusted organization that treats customers like valued neighbors and finds ways to do unexpected favors for customers.

Operating in a customer-driven economy

Operating in a customer-driven economy

Andy Tow, managing director of Retail Marketing Group, explains why in-store retailers should be encouraging customers to 'play and stay' rather than 'grab and go’ and offers practical tips for providing an engaging customer experience.

Making the move from retailer-first to consumer-first

Making the move from retailer-first to consumer-first

Robert Hayes, CMO of eComchain, says brands first need to ask 'who is your customer' and then strive to ensure there is never a barrier between a brand and the end consumer.

Amazon Prime Day boosts overall online sales, retail activity

Amazon Prime Day boosts overall online sales, retail activity

Even if competing retailers don’t hold special sales on Amazon's Prime Day, increased consumer activity is likely helping the bottom line for any and all online retailers.

Lions of retail: 8 surprising brands coming on strong In 2018

Lions of retail: 8 surprising brands coming on strong In 2018

Bryan Pearson takes a look at eight emerging or taken-for-granted brands roaring against the competition.

How Carnival Cruise is taking customer experience to the next level

How Carnival Cruise is taking customer experience to the next level

John Padgett, Carnival Cruise chief experience and innovation officer, outlined the company’s digital and guest-centric strategy in a keynote at the recent ICX Summit conference.

Glossier engaging customers by spurring interaction, communication

Glossier engaging customers by spurring interaction, communication

Much discussion in retail marketing today focuses on the need to improve the online shopping experience. Glossier is not only addressing this challenge, but is taking a unique approach by facilitating communication among customers.

Catch the highlights from ICX Summit

Catch the highlights from ICX Summit

If you didn't get a chance to attend the recent the Interactive Customer Experience (ICX) Summit held this past June in Dallas you can get a deep look at the exciting technology and insight shared during the three-day event.




An inside look at Taco Bell’s digital transformation to deliver an enhanced customer experience

An inside look at Taco Bell’s digital transformation to deliver an enhanced customer experience

Rafik Hanna, senior director of Taco Bell’s All Access, shared insight on how the QSR is transforming to drive a best-in-class customer experience and why technology is always at the forefront in a keynote address at the recent ICX Summit

5 reasons retailers should control the post-click customer experience

5 reasons retailers should control the post-click customer experience

Andrew Atkinson, director of product marketing at GrandCanals, offers up five important reasons why retailers should strive to control the post-click experience rather than handing it off to a third party.

How to make the shopper's buying experience a competitive differentiator

How to make the shopper's buying experience a competitive differentiator

Jeff Bubak, vice president of business development, Alorica, explains why retailers must take a long deep look at how to communicate with customers on the right platform and at the right time.

Discover how Michael Kors, Bonobos are tapping iPad, retail apps to drive sales

Discover how Michael Kors, Bonobos are tapping iPad, retail apps to drive sales

Retailers are boosting sales, and the customer experience, by putting innovative mobile device technology into the hands of store associates. Learn more by watching and listening to a webinar sponsored by CompuCom and hosted by Tulip Retail.

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Shopping is about more than just buying things. It's a complex relationship between buyer and seller, one that impacts the shopper on a psychological level. Understanding the mental processes behind customer behavior will give you a better chance of successfully reaching those customers.

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