Opinion: Do not give in to 'dumb discounting'

Cutting prices can be a useful tool with core customers, but will just as often backfire on a retailer.

Eyewear retailer brings sunlight into the store

Transitions Optical's new kiosk uses artificial daylight to show off its adaptive lenses.

Top 100: 8. The iPhone

When the first iPhone was announced in early 2007, it was billed by some as the third major computing platform, after Windows and Mac OS. It was to be the Holy…

Finding retail marketing insight from within your database

Extracting business insight from raw data is possible through the establishment of a sound analytics process.

Top 100: 9. Holiday 2008

According to the NRF, the 2008 holiday shopping season was the most challenging one in years for retailers. It was a perfect storm of negative forces that…

Top 100: 10. The future of the shopping mall

Once the Mecca of the shopping experience, the shopping mall has lost its prominence as both a cultural force and a practical necessity. In October of 2008…

Six best practices for managing local retail search results

Inaccuracies in listings across multiple local search platforms can result in a significant brand identity crisis.

Excerpt: The Retail Doctor's Guide to Growing Your Business

How understanding the four types of retail employees can help you improve customer service.

Q&A: CIT's Burt Feinberg

A leading provider of asset-based credit to retailers talks about the economic downturn and the months ahead for retail.

Top 100: 11. Zappos

"At Zappos.com, Customer Service Is Everything. In Fact, It’s The Entire Company."Known primarily as an online shoe retailer, Zappos clearly has its heart in…

Top 100: 12. Walmart

Retail giant Walmart has spent a great deal of energy recently testing smaller store formats and different branding. The chain launched a new logo and design…

Five reasons retailers should look to mobile video

With past technological barriers now down, mobile video is a fertile playground for retail marketers.

Top 100: 13. iTunes store

Apple and its iTunes store pleased a lot of customers in 2008 when it finally dropped its digital rights management (DRM) restrictions on most of its song…

Why customers abandon shopping carts online

In 2009, 88 percent of U.S. online customers abandoned at least one shopping cart, 136 million people in total.

Report: Affluent customers driving the retail recovery

Findings include an uptick in affluent consumer spending and optimism, and shifting online commerce expectations.

Report shows rise in retail brand abuse online

Unauthorized use of trademarked brands hits consumers and retailers where it hurts.

Study: Grocery shoppers highly susceptible to in-store marketing

Two-thirds of consumers buy 'off list,' and 90 percent will pick up impulse items perceived to be a bargain.

Digital signage comes to the country store

by Christopher Hall — writer, self

Digital signage usually brings to mind Times Square, not the town square, but it looks like it's headed that way too.

The four types of convenience store shoppers

By understanding these different motivations, brands can better leverage true, in-the-moment behavior to trigger purchases.

Top 100: 14. Social networking and retail

Not only have people turned to social networking for connecting with old friends and business contacts, they are using it to connect to their favorite retail…