or wait 15 seconds
or wait 15 seconds
Reinforcement is key.
Once your employees have gone through training or learned something new, it is important to follow up with them. Not only does follow-up give you a chance to hear what your employees really think about their newly acquired skill or knowledge, but it also demonstrates your interest in your employees' success. Further, it provides an opportunity for you to ask employees what resources and support they need to transfer the training into their real-time environment.
Having effective and consistent follow-up shows that you believe in what was taught during training. By following up, you convey a message of seriousness and importance. This is an essential step in the overall training initiative—if management isn't following up, employees will wonder why they should bother implementing the new skills or procedures.
Keep in mind that follow-up can be done in various ways. Below are a few tips to assist you with your follow-up once your training is complete:
As with most worthwhile efforts, effective learning takes time and practice. The more you do something, the easier it becomes. This is why it is so important to ensure that your employees get the appropriate follow-up to their training. By doing so, you can increase your employees' retention rate of the skills they learned. Remember, if you don't implement a follow-up plan with your employees, who will?
Coaching Tip: As you are conducting follow-up to your employee training, schedule meetings with your employees individually. Ask them to be honest with you, and share both good and bad experiences they have had while implementing the new skills they learned from training. This will make your employees feel that they have a say in their development, and that you value their opinion.
Topics: Staffing and Training