Taking on Direct-to-Consumer Brands: How Traditional Retailers Can Stay in the Game

Across industries, the direct-to-consumer model is turning how buyers think about shopping on its head—and traditional retailers have no choice but to change…

Presented by RetailCustomerExperience.com

The Connected Customer: Digital Interaction & Service Innovation

Leaders in digital customer experience have moved way beyond easy returns and discount codes. Instead, they’re offering custom consultations for clothing and…

Exploring the Future of CX: Trends and Predictions for Customer Engagement

This webinar offers unique perspectives on integrated digital and in-person interactions, plus a discussion about emerging digital CX trends.