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Customer Engagement World News & Media

Organizers cancel CETW 2013 Vegas show, focus solely on NYC

by Christopher Hall — w, t

Growing the NYC show will be the priority of CETW organizers in 2013.

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Commentary: Using digital engagements to connect with today's shoppers

A CETW panel discussed making use of technology and DOOH throughout the retail purchase process.

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CETW12: The power of social media done right

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Citibank executive Frank Eliason explains the pitfalls and benefits of social media.

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CETW12: Show must go on, despite snow, sleet, Sandy

by Cherryh Cansler — Editor, FastCasual.com

The show's Mobile Engagement Zone is bigger than ever despite the unpredictable weather.

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CETW12: 5 Things to look for at CETW NYC

by Christopher Hall — w, t

CETW in New York City is set to open; here's what to look for this year.

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CETW12: How to integrate touchscreens with tablets in retail (Video)

Touch tech firm reimagines the retail space at Customer Engagement Technology World.

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CETW12: NCR integrating mobile with digital signage, kiosks (Video)

NCR partners with app company to create a chain from digital signage to mobile to self-service kiosks.

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CETW 2012: A sneak peek of what's on display

CETW rolls into the city by the bay this week, showcasing kiosks, digital signage and customer-engaging tech.

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NRF 2012: Digital in-store media called to deliver, Pt. I (Commentary)

An expert digital signage consultant offers up his take on this year's edition of Retails' BIG Show.

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'Engage or Die' at CETW SF

January 26, 2012

Organizers of the Customer Engagement Technology World trade show recently announced that Brian Solis, author on new media and principal at Altimeter Group…

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Joe Pine to kick off CETW with keynote address: Driving Customer Engagement through Digital Experiences

September 7, 2011

In the seminal work "The Experience Economy," B. Joseph Pine II identified a seismic shift in the business world: To set yourself apart from your competition…

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CETW: Avoid these mistakes when implementing self-service

Marketing, manufacturer and IT experts discussed the do's and don'ts of kiosk and digital signage deployments.

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CETW: Retailers can locate their shoppers via smartphone

Location-based marketing is the latest way to touch customers, according to Philip Stanger, CEO of Wifarer, the company behind a software-only indoor…

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Video: Simbioz gesture-recognition digital signage at CETW

by Christopher Hall — w, t

Montreal-based Simbioz showed off its "touchless interactivity" tech on the show floor.

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CETWorld introduces new educational track

October 20, 2010

Customer Engagement Technology World (CETW), formerly the KioskCom Self Service Expo and The Digital Signage Show, has announced that this year's fall show…

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